Titanic Royal

Marie Restle

The waitress are insulting us in Arabian and laughing at us! The worst hotel in whole Egypt! Our experience at this hotel began with a significant financial burden of €2500 for 2 infusions and a doctor's visit for my niece. This amount far exceeded the doctor's assertion that such costs typically range between €500 and €600 per visit. We visited him 3x and this still don’t make it 2500€. Unfortunately, it seemed like the hospital was taking advantage of the precarious situation of the patients, and the doctor displayed little understanding, engaging us in debates over the fees. This left us with many questions, especially in light of other reviews indicating that other guests paid substantially less. The doctor is in others hotel too, so be beware of it and get your medication with you. The culinary experience at the hotel was equally disappointing. Neither the regular food nor the à la carte options pleased our palates. Our children experienced stomachaches after eating, making the experience even more disheartening. The quality of service at the hotel was heavily dependent on tips. Without tipping, we often felt ignored, further intensifying the disappointment. The cleanliness of the rooms left much to be desired, and we had to remind the cleaning staff multiple times that we needed extra towels. Their shocked reactions to these requests were inappropriate. The rooms were so dusty, the curtains were so dirty i didn’t even want to touch them, the bed Mattress was hard as a stone also the sofa in that room. My sister found some stains on the mattresses .. One of the most shocking moments was when we discovered that a member of the hotel staff had urinated in the pool at night. This was an extremely unpleasant experience. The hotel's hygiene was also a serious concern. Around 1-2 in the morning, an unpleasant odor, reminiscent of sewage, was present in the hotel. This was allegedly caused by watering the flowerbeds and they use recycled water. We almost puked from that smell. The cleanliness and effectiveness of the water treatment raised significant doubts. Everything at 2044 - 2020 will get u the bad smell. It is particularly disheartening to see that the hotel management seems to place little value on guest feedback, as similar issues were mentioned in reviews from two years ago without substantial improvements. In summary, our stay at this hotel was marked by financial exploitation, poor food, service contingent on tipping, inadequate cleanliness, and hygiene concerns. Given these experiences, we regretfully cannot recommend this hotel. I‘m back in Germany with stomach issues.

Victoria Oruba

5/5 Hotel. Cannot say enough about it. The staff here are so polite and always willing to help out! A big thank you to our cleaner, Eslam, who always took extra care with our room, decorated it and bought fresh fruits and drinks. Also made a special effort on my birthday with a cake and decorations! The restaurants were amazing and facilities were great too! It was our first time in Egypt and when we come back we will definitely stay I’m this hotel again. Thank you to all the staff for looking after us this week! 🇪🇬

Eshani J

I cannot fault this hotel. Service: friendly and brilliant by ALL staff! Hotel: Stunning! Location: Perfect! It is kept clean throughout the day. If you spill a drink before you can go get a tissue, it will be cleaned up for you. Private beach, drinks and food accessible, for children and other fussy eaters. It's the perfect holiday destination for young families. If any, the only let down is the amount of sales reps that bothers you through out the day trying to sell massages to holiday extras which is annoying when all you want to do is just rest by the pool. Also used the new spa facility. My female masseuse was amazing! The experience was however short. They should allow you to rest post massage instead of rushing you out the door. So, it's very much of you paid, we massage, now leave lol They also allow guests to try few of the restaurants on site for free (one per night) which was good as it provides an alternative to the buffet meals, even though there is a daily theme. All in all, we had a great experience at this hotel. Thank you.

Roland Straub

I've been there with my daughter and family members in september. Let's start with the positive: 1. Variety of foods and drinks 2. Most of the staff are friendly and helpful 3. The beach is right next to the hotel 4. The water in the sea is great. 5. There are some good entertaining pools for children. Now for the bad parts: 1. We found a huge cockroach in our room one night when we returned in our room. Only because of this I would never go back to that hotel! 2. The quality of the foods and drinks is bad. Food is not well cooked and the alcoholic beverages are all watered down. 3. Rooms are not always clean and they don't always clean in on time. 4. The staff is mostly looking for tips and if you don't tip, they won't be as friendly anymore. 5. The television in the room is useless if you want to watch anything else besides Egyptian channels. Not a huge problem but maybe worth mentioning. As a result, I wouldn't recommend it only if you don't have any other choice!

Kasia Grzegolec

It has been our second visit in this hotel. First of all, your second and further stays you are upgraded to a VIP privileges. We have been treated amazingly, received very quick and efficient service, staff was very nice and helpful at all times. We had the access to VIP lounge where our 'own' bartender/waiter/coordinator Khalaf has been amazing. Very attentive and friendly, told us about Alexandria where he is from too. The hotel itself is massive, many swimming pools maintained daily for cleanliness, sunbeds are available for everyone as well as the towel service. Food is cooked and served fresh and tasty, every dinner time has its own theme which lets you taste and try many different cuisines during your stay. There are also 'a la carte' restaurants which you can book free of charge. There is a kids pool and kids club if you would like to come with your little ones, evening kids parties are a common sight too. We are currently planning our next stay for next year, so I definitely recommend!