Viral Mehta
I absolutely had great times at the resort with my family and also going different places like Cairo (for Pyramids), Luxor, Red Sea Snorkelling etc. Hotel Management will look after you very well if you have any issues. Only problem I had was related to Food as resort is focusing more on Beef items and less items of Chicken, lamb etc. The service is also OK at the resort.
Though this resort is rated as 5 star, my personal view is that it should be 4 star and not the 5 star. To show 5 star category, this resort need to improve a lot on food, service including wifi and for some rooms as well. My suggestion would be to add more items of chicken and different cuisine like Indian, chiense, mexican etc. and reduce Beef items. Al Carte restaurants doesn't have attractive menus as I could see again many items are related to Beef so needs improvement on there too.
Nabil Elsayed
My family had a wonderful experience at the hotel, thanks to Mr. Mohamed Ibrahim the Executive assistant manager , who was incredibly friendly, helpful, and professional. The entire staff was amazing, especially Ali Ibrahim (350) and Mustafa, (184) who took great care of our rooms. The food was absolutely delicious, and the service was top-notch—friendly, attentive, and highly professional. The atmosphere was warm and welcoming, making our stay truly memorable. Highly recommended!
The Seeker
Let me start with the drive to the hotel…
It started with our driver joyfully picking us up from the local airport, only to tell us that our tour guide wants to see us now to talk about our excursions. (Mind you, this was around 10pm and we’ve been travelling for about 10 hours+). So I told him we’re tired and we can talk about that another day, so he reluctantly agreed. (A bit strange that they didn’t already know that and that I had to explain to him multiple times IM TIRED! SO GIVE ME A BREAK!)
Then he dropped us off at titanic hotel, but it was the wrong one. So make sure you tell them it’s titanic beach and not just titanic. As there’s a whole group of titanic hotels and other similar sounding hotels.
So he picked us up again and took us to the correct hotel. We were given rooms on the other side of the hotel, even though our package said we have ‘Poolside Rooms’. I also found it strange that there were other people in front of us and the man at the desk asked them “what rooms do you want? Top floor, or bottom?” And when it was our turn they just gave us any room. Strange indeed.
Anyways, some of the rooms have fridges which make the drinks very cold. Which is ideal for me. Make sure to set it to number 3 and leave it for a day to get cold.
The AC is strong enough to keep you cool and the bathroom is very spacious, with a walk in shower. You can use the bidet which is installed inside the toilet itself but it’s not really ideal. They also have balconies to hang clothes and relax in
The cleaners also give free drinks of water bottles, coke and 7up, as much as you please. So enjoy and make sure to tip!
Overall the staff were only nice when it suited them, otherwise they were arrogant and needed an attitude check. There were the odd few who were kind and looked after you but it was the exception, not the rule
For example, i spoke to one of the staff at the arcade and told him your manager gave us half hour to use today and he said to us “that’s your problem, not mine!” I mean why do you have to act like a spoilt child when asked a basic question? Customer service is definitely not trained in Egypt I see. Well you can guess what I told him back - “No, that’s your problem! So you better sort it out!” He did end up giving us the time to play but after much back and forth.
There is a gym (if you can call it that) in the Spa building. You have to walk past Jack and Rose restaurants and the Grill and you’ll see a turning on your left. Go through that and and on your left you’ll see the Spa. Go in there and on your right will be the “gym.” Best to go around 1pm, as literally no one is there and you get an empty gym to yourself!
Also, don’t waste your time with the city tour or any other excursion with your tour guide, from your country. They charge extortionate amounts and the only justification for robbing you blind is that they give you insurance. What a joke! (Only buy the sim card from them, as you’ll need it to ring people and use the internet. - Much cheaper than Airalo)
The city tour itself is a waste, apart from visiting the big mosque. You go to overly priced shops and restaurants and pay UK prices for Egyptian goods. Complete rip off and not to mention a complete waste of time
Book everything from getyourguide and download the app. The horse riding with swimming is the best horse riding I’ve ever done! Take my word for it
In addition to this, there is no prayer room sadly. Even though there are multiple bars, multiple restaurants, massive arcade room, numerous pools and slides, etc. Sadly, the prayer comes after everything else in these hotels.. sad that
One more thing - do not use taxis from this hotel as they’ll charge you an arm and a leg. Instead use Uber and it’ll cost you like £2 to get to Senzo mall and back
Kim Garratt
I knew this was going to be a great place to holiday from when they had us sit down and have something to eat and drink before we had even checked in! Hospitality is 10/10 the rooms are clean as well as the hotel as a whole. The food was glorious! And we had a different theme every night. Entertainment is also super! Both day and night there is always something to do. Both myself and my children have had our best holiday here and I can’t wait to return in the summer. Thank you for our wonderful stay!
Riaz Kajee
Please please , we visited Pickalbatros Neverland, it is 10 times better then this place. Titanic has only 6 waterslides as compared to the 80 at Neverland. We had very bad experiences in this place, from the rip off of the spa to the poor services at reception. We booked hamaam with massage for $200. All we got was a glorified bath with soap. This could have been a good resort and is very expensive more then Neverland. u still have to pay for games separate and things like popcorn and candy floss. Rooms were dirty and linens of poor quality. There are much better options. I sincerely hope this Titanic doesn't sink...