Siamak Monajem
The Hotel and Staff are very nice, rooms are very clean, but only one criticism that I have. I have booked an all inclusive with an agent for two weeks and I had a week on the Nile and a week in the hotel. But today is our last day and although we had to vacate the room by 12pm and sadly our flight is not till 10pm tonight. They were very quick to remove our wristband and told us that after lunch we were not allowed to have anything unless we pay for it. I did try and explain that I had paid for full package and it is not our fault that we have a late flight but a bit unfair of them to ban us from the use of the facilities as we have no choice but to wait till we are collected by the reps. Attitude was not very welcoming sadly, so be careful when you book to stay here.
鐘仟惠
During our dining experience, we clearly felt a significant difference in the attitude of the service staff towards Asian guests compared to others. The staff proactively refilled drinks for Western guests. However, waiting for a long time, we were unable to receive even the most basic tableware replenishment. Even when we actively asked for it, the service staff remained indifferent, or completely ignored our requests. The worst is that ordering clerk addressed us "the Asian", not Ladies. How impolite it is? This kind of service experience was extremely unpleasant.
The taste of the food is subjective and varies from person to person, but the attitude and professionalism of the service staff should always meet a consistent standard. However, based on this experience, the service level here falls far below what is expected of a five-star establishment.
This issue is not limited to just one restaurant. It appears that the staff training in this hotel needs significant improvement.
Miru Crisan
This was one of the best vacations i've ever been on. The resort is amazing, beautiful view from the beach, nice rooms and the interior is organised and clean. I stayed there for one week and i had the best experience. The food was good and there was a lot to choose from. The animation team is very friendy, kind and amazing people in general. I loved all the activities on the program. I really recommend, i had the best time!
Cristina Crisan
We spent 7 great days at this hotel last week.
The animation team is great, especially Natalia, Luca, Mo, Toni, Agata and Mydo.
I loved the evening meals at Lebanon restaurant, the pie with chicken prepared at place was really very tasty and the waiters very kind and helpfull.
Many thanks also to the cleaning man for our room ( 5004), a very kind person!
I enjoyied every evening live music performance in the lobby of the hotel. 👏
Thank you once again! 🌻
Martin Frljic
Our stay at Swiss Inn Resort was amazing from start to finish! The resort is stunning, with beautiful gardens, a clean private beach, and great pools.
The staff truly stood out – they were always friendly and eager to make sure we had everything we needed. The food was fresh and varied, with plenty of options to satisfy everyone.
The room was spacious, comfortable, and had an incredible view of the Red Sea. The overall atmosphere was peaceful and perfect for relaxation.
I highly recommend Swiss Inn Resort to anyone visiting Hurghada. We’re already planning to come back!
My Booking
