鐘仟惠
During our dining experience, we clearly felt a significant difference in the attitude of the service staff towards Asian guests compared to others. The staff proactively refilled drinks for Western guests. However, waiting for a long time, we were unable to receive even the most basic tableware replenishment. Even when we actively asked for it, the service staff remained indifferent, or completely ignored our requests. The worst is that ordering clerk addressed us "the Asian", not Ladies. How impolite it is? This kind of service experience was extremely unpleasant.
The taste of the food is subjective and varies from person to person, but the attitude and professionalism of the service staff should always meet a consistent standard. However, based on this experience, the service level here falls far below what is expected of a five-star establishment.
This issue is not limited to just one restaurant. It appears that the staff training in this hotel needs significant improvement.
Martin Frljic
Our stay at Swiss Inn Resort was amazing from start to finish! The resort is stunning, with beautiful gardens, a clean private beach, and great pools.
The staff truly stood out – they were always friendly and eager to make sure we had everything we needed. The food was fresh and varied, with plenty of options to satisfy everyone.
The room was spacious, comfortable, and had an incredible view of the Red Sea. The overall atmosphere was peaceful and perfect for relaxation.
I highly recommend Swiss Inn Resort to anyone visiting Hurghada. We’re already planning to come back!
Siamak Monajem
The Hotel and Staff are very nice, rooms are very clean, but only one criticism that I have. I have booked an all inclusive with an agent for two weeks and I had a week on the Nile and a week in the hotel. But today is our last day and although we had to vacate the room by 12pm and sadly our flight is not till 10pm tonight. They were very quick to remove our wristband and told us that after lunch we were not allowed to have anything unless we pay for it. I did try and explain that I had paid for full package and it is not our fault that we have a late flight but a bit unfair of them to ban us from the use of the facilities as we have no choice but to wait till we are collected by the reps. Attitude was not very welcoming sadly, so be careful when you book to stay here.
Gabriela Frljić
I recently stayed at the Seiss Inn Resort, and I can honestly say this was one of the best vacations I’ve ever had. The location is perfect – the resort is situated right by the shore, with a stunning view of the sea, and the sound of the waves creates an incredibly relaxing atmosphere.
The rooms are modern, spacious, and beautifully furnished, each with a balcony offering an unforgettable view. Cleanliness and maintenance are impeccable, which adds to the overall comfort. The staff is exceptionally friendly and always ready to help, from the moment you arrive until the last day of your stay.
In addition, the resort offers numerous amenities – from the pool, wellness center, and restaurants serving both local and international dishes, to a variety of beach activities. What truly impressed me was the relaxation experience with massages, as well as the peaceful atmosphere. Evenings were spent strolling along the shore and enjoying the breathtaking sunsets.
Overall, the Swiss Inn Resort is a place where you can unwind, enjoy nature, and indulge in luxury, making for an unforgettable getaway. I highly recommend it to anyone seeking the perfect vacation!
Adnan Yari
Staff are very good, rooms are kept clean and apart from the main restaurant the others are not bad but the best thing about this hotel is the garden it’s super. They should have proper WiFi if you are staying on the other side of the road, you are given an extension modem but should be connected properly.
My Booking
