Gillian Anderton-Savage
We have stayed at the Swiss Inn Hurgada on many occasions, yes, there is some improvement work going on, but for the better future of the hotel. If there is nothing you like about the food, there must be something wrong. We have always found something, if not in the buffet restaurant, there are several choices with the al-a-cart restaurants. Just because it doesn't suit you, does not mean there is no choices.
The staff are lovely, polite and always accommodating. The rooms are spotless, there beds very comfortable and quality linen, the towels are huge and quality toiletries, if you haven't got what you want, you only have to ask.
The hotel is improving everytime we visit, the pool bar has been modernized, the spa has been fully restored and is beautiful and modern, the new water feature is amazing, everything done in the most beautiful marble
We love this place, it's like a home from home to us, and we will visit many times more
See you soon
Gill n Debbie
Nikola Matic
TLDR: This shouldn't be advertised as a 5 star hotel. We had a chance to talk to people and staff that came here multiple times already and from their impressions the quality is seemingly dipping as the years go by. The management seems to be generally aware of the issues and complaints but don't seem to care by the responses we received from them.
The posted videos will be references throughout the review.
For reference this is not my first time in an Egypt all inclusive resort so this review compares this resort with other resorts I've visited in the similar price range.
Will start off with the positives stuff:
-The resort is near the airport and is located at the start of the Memsha promenade which is the newer tourist center in Hurghada.
-The premium rooms are spacious with good air conditioning.
-Multiple A la carte restaurants free of charge that you can visit as many times as you like.
-The shore of the beach is a bit crowded but has enough sunbeds for everyone. The swimming area is really spacious compared to other hotels.
And now the negative stuff:
Rooms: The rooms are pretty dirty and prone to ants. It seems as if the bare minimum is being done when it comes to hygiene in this resort. Cleaners would forget to change towels and refill the bathroom accessories such as shower gels, soap, etc... In the posted videos you can see ants in multiple areas which were not cleaned throughout the entire trip.
Food and drinks: The food quality is quite below average which was quite shocking for a 5 star hotel. I am in no way a picky eater but the variety was literally non-existent. The food itself is bland and not up to par for a 5 star hotel. The only saving grace was that you had multiple A la carte restaurants at your disposal. The portions are generally quite small in every A la carte restaurant but the BBQ restaurant left the best impression.
The drinks they make at the pool and beach bars are very underwhelming. The only bar that had decent drinks was the main lobby one.
Hygiene: As mentioned, the hygiene is not up to par with what you'd expect. Food and hygiene quality doesn't seem to be appropriate as I wasn't the only one that got stomach problems during the trip. For reference, this isn't my first time in Egypt.
In the posted videos you can see how hygienic the main entrance doors are.
Resort pharmacy: In Egypt you are expected to haggle but you shouldn't expect to get absolutely scammed by the resorts pharmacy. They tried to charge us 8 euros for TWO strips of tablets. For reference, you'd pay 1 euro for those two strips of tablets at the pharmacy across the street. On top of trying to scam people in need, they were quite unpleasant to deal with.
N W
I can’t say enough about this resort. We stayed here for three nights during our visit to Egypt and every single thing about the place was top notch. The rooms are spacious and clean, the food is incredible with lots of options, the grounds are beautiful and the staff make you feel like family. I highly recommend snorkelling it is a world class experience and accessible right from the beach - ask to Sayeed he is the best!! I’d definitely recommend, 10/10
姓氏名字
⚠️ Warning to Asian travelers⚠️
This resort shows clear discrimination in service attitude.
We do not recommend staying here.
During our stay, we were treated noticeably differently compared to white guests. While staff were friendly, warm, and engaging with them, the attitude toward us was cold, dismissive, and unhelpful.
This contrast was obvious and made our stay uncomfortable. This is an issue that management should take seriously, particularly regarding staff behavior and attitude.
We hope future guests can make an informed decision.
Amanda Mongrain
This resort deserves 10 STARS! If you ever wondered what being treated like royalty feels like then you MUST vacation here. Everything from the staff, to the food, to the grounds and surrounding was perfectly delightful!! 👌 In all my worldy travels this has been my very best experience. Well done Swiss Inn, well done. Keep up the great work. We wish you all the good fortune you bestow on your guests. You deserve it! 👌🫶⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
My Booking
