Sunrise Crystal Bay Resort - Grand Select

Joy Bowser

This hotel is in a gorgeous location but there is nothing to do outside of it but we knew before we came.There's a shopping mall a 10 minute walk away. The grounds are absolutely beautiful with lawns and little gardens from the main building right down to the sea with pools in-between. We've had lovely food since we arrived and the staff can't do enough for you,well the ones that we've come across. The rooms could do with a bit of updating, ours is clean but looks a bit tired. However the staff from the spa despite having a RED FLAG ( which means DON'T approach us thank you) never pass without saying something. It's not a quiet place, there's airplanes coming into land and it's winter here, mosque calling at prayer times ( wakes me up at 5am) and there's music on in every restaurant all day and night. The animation teams are great but that comes with music throughout the day. We are here for another two weeks as I write this review but we won't come back, it's a shame but we want some peace and quiet during the day on our holiday. These days people that want music generally have their own earphones on. If the music was in the background to create some ambiance it would be nice but it isn't. IT'S TOO LOUD!! I hope someone at the hotel customer service department reads this and takes notice and doesn't just put the usual response..

Angus Riach

An excellent resort and cannot fault it. Behind the gates you are whisked into another world. The grounds are beautifully manicured and maintained. The rooms are well looked after. The restaurants are excellent as is the food The staff were very attentive and polite and go above and beyond even when dealing with some of the more demanding guests. The Butler service and attention offered far exceeded my expectations . Thank you to all of the staff that contributed to making it a wonderful holiday I am awaiting to rebook to visit again

Eddie Edwards

We both thoroughly enjoyed our time at Sunrise Crystal Bay. We were particularly impressed with the attentive and polite manner of all of the staff who were all eager to tend to anything that we requested and carried out their duties without delay and consistently returned to us to see if there was anything more we required. The animation team work tirelessly to ensure that there are plenty of activities going on around the pools throughout the day and produce engaging and enjoyable entertainment in the evenings while spending time between activities to speak with the guests and get to know them. I would like to extend a special thank you to the housekeeping team who did a fantastic job of keeping the room clean and tidy and also spent a little extra time each day decorating the bed with artistic motifs and animals created using towels, pillows, flowers and petals, my partner looked forward to returning to our room each afternoon to discover what each days piece of artwork would be. Their creativity in doing this is exceptional and it was a fantastic little touch that demonstrates the exceptional attention to detail that we found throughout the entire resort. I already have and will continue to recommend the Sunrise Crystal Bay to my friends since returning home as we can both honestly say that our time spent there has been one of the most enjoyable and relaxing holidays that we have had the pleasure of being on. We will be returning in the future and we are both looking forward to our next visit.

Charbel Chamoun

Amazing Experience at Sunrise Crystal Bay Resort Our stay at Sunrise Crystal Bay Resort was truly unforgettable. The food was absolutely fantastic, with a wide variety of delicious options that catered to every taste. The staff were simply wonderful—always friendly, attentive, and eager to ensure that we had the best experience possible. The hotel's location is perfect, offering a convenient and serene setting that added to the overall charm of our vacation. While the room and bed could have been slightly better, the staff immediately took our feedback to heart and went above and beyond to ensure our comfort. Their dedication and willingness to improve made a huge difference and highlighted the personal touch that sets this hotel apart. This is a very personal and welcoming hotel, and we were genuinely impressed by the warmth and professionalism of both the staff and the management team. We felt valued and cared for throughout our stay, and it’s clear that they strive to create a memorable experience for all their guests. We highly recommend Sunrise Crystal Bay Resort to anyone looking for a relaxing and enjoyable getaway. We can’t wait to return! We are coming back next year for sure.

Mr Viking

This is a very good luxury hotel. I stayed here for 7 nights and felt well looked after from start to finish. The room was clean, modern and very comfortable. The bed was spacious and was the perfect firmness. The bathroom had everything I needed and more. I really liked the UK plug sockets by the bed and the free mini bar in the room (restocked everyday) Service was the standout thing for me. Any time of day, the staff at the hotel would ensure you were happy and had what you needed. Everyone was very friendly and always greeted you warmly. The location is good. It is a nice distance from the airport, so that the drive isn’t too long and the noise isn’t an issue. There are plenty of amenities local to the hotel too.