Charbel Chamoun
Amazing Experience at Sunrise Crystal Bay Resort
Our stay at Sunrise Crystal Bay Resort was truly unforgettable. The food was absolutely fantastic, with a wide variety of delicious options that catered to every taste. The staff were simply wonderful—always friendly, attentive, and eager to ensure that we had the best experience possible.
The hotel's location is perfect, offering a convenient and serene setting that added to the overall charm of our vacation. While the room and bed could have been slightly better, the staff immediately took our feedback to heart and went above and beyond to ensure our comfort. Their dedication and willingness to improve made a huge difference and highlighted the personal touch that sets this hotel apart.
This is a very personal and welcoming hotel, and we were genuinely impressed by the warmth and professionalism of both the staff and the management team. We felt valued and cared for throughout our stay, and it’s clear that they strive to create a memorable experience for all their guests.
We highly recommend Sunrise Crystal Bay Resort to anyone looking for a relaxing and enjoyable getaway. We can’t wait to return!
We are coming back next year for sure.
Hannah Amartey
I have had a lovely time at Crystal Bay resort with my friend. The room was lovely, and modern and had everything we needed.
We spent lots of time at adults only beach and the barman Mahmoud at the Oasis bar was exceptional, he was very attentive and we always had drinks!
When we did spend time at the pool we met Dominika from the animation team who was very attentive and lovely to chat too. Whenever we saw her around the hotel we had lovely chats. She always let us know what was going on but we never felt pressured to do anything.
Would recommend this resort for families, friends and couples
Adam Hardie
We had a wonderful stay in this excellent hotel. Everything from the spacious clean room, the wide selection of delicious food (especially the Egyptian restaurant which was in a beautiful setting and the food was fantastic), the beautifully landscaped grounds and the activities were among the best we have ever had the pleasure of enjoying. Staff were friendly and efficient, and the animation team did a great job of entertaining guests without being pushy. The Halloween show was spectacular. We would definitely like to stay again! Thank you to all staff who made our stay so enjoyable.
Sarah Downes
A fantastic hotel with so much to offer. The staff couldn’t do enough for us and the location was perfect. The view from our balcony was beautiful and the resort in general was lovely. The food variety was great, we could always book a place at one of the many lovely restaurants. We’d recommend the Turkish, Indian and Egyptian. The lobby bar staff were incredible, delivering personal service to us each night and making sure we were well cared for. The resort looked spotless everyday, and we were especially impressed with seeing workers out tending to the garden, maintaining the walkways and areas outside ground floor rooms. All in all a perfect honeymoon and we’d recommend to all.
Alexander Savinykh
This was our third time staying at this hotel, and it continues to impress us with its service and atmosphere. The staff are incredibly attentive, and we’d like to give a special mention to Tamer, who went above and beyond to make our stay unforgettable. He was fast, friendly, and fantastic with our child—a true gem!
While the entertainment for kids was more abundant during our visit in April, the October experience was still enjoyable. The seafood restaurant was another highlight, with delicious shrimp and lobster, though we’d appreciate larger lobster portions and an expanded wine list.
Overall, the hotel offers a wonderful vacation experience for families, and we can’t wait to return!