adam yaseen
It was fine, but there were some issues that my family and I didn't like.
1. WiFi at rooms isn't free, only in the reception.
2. If you missed the towel card or the room card, you will pay to get another one😡, in addition, it is only 1 room key card for all the family, not 2 keys as the other hotels. .
3. 🍸 🍹 were very bad quality except fizz 🍸 🍸.
4. Concerning the beverages with lunch and dinner time. There was some fresh juice that was not free, even if you were on the all-inclusive package.
Note.
It was fine, but I don't like it.
I won't repeat this experience again 👎
Emile Peels
It s a fairly low-priced hotel. And what you pay is what you get. Fair enough. But even the hotel staff didn t know what to do with the group(s) of dozens of male locals. Shouting, touching women, ignoring all kind of hotel rules.... If you re a guest, act like a guest, also in your own country I would say. And respect the hotel rules and other hotel guests. The hotel, the food and drinks and service are all according to the price. But I would go to a different resort next time. Sorry...
Frank Simpson
Room was very clean with all regular amenities. Housekeeping done a fantastic job and very friendly.
Service only let down by lack of customer service by very few of the bar/waiting staff. Upon arrival at just after 11pm we tried to get a drink from the bar, to be told it was too late but they were still serving other guests! When I offered to pay for drinks he checked that we had just checked in and allowed us 1 drink each,(I had asked for 2 beers and 1 pepsi as my wife was thirsty and didn't want to down a beer) then another customer walked away with 3 drinks! I asked how this can happen to be told he has a "gold" band on??? Another waiter at the beach kept trying to get attention by making a stupid cat/screech noise at us. Then confronted us aggressively when another member of staff brought us drinks!!
The only downfall on location is there isn't much around (off site) that you could walk to.
All in all we had a lovely and relaxed 10 days here and have discussed coming back again in the future.
mark lewis
Front staff were rude and really couldn't be bothered with any issue.
Meals were served in a buffet style having to queue up like being back in school
CIPRIAN O
Excellent resort. Respect from all employees - reception, restaurant, pool bar, pool lifeguards and pontoon. Excellent food. Cleanliness. Clean pools. Pontoon where you could snorkel in deep water and portion for smaller water with clean sand. Ebb-reflux at large. The resort is very well landscaped. Shops for souvenirs. Shows every evening. Excellent a la carte restaurants - 2 free reservations per stay at your choice. Free Wi-Fi in the reception - in the rooms for a fee. I traveled with my family. Congratulations Paralela 45 from Romania and Spring Tours Egypt for setting up all the details related to reservations and airport-hotel transfers. I flew with HiSky - punctuality from the company. Excellent price-condition ratio. I recommend.
My Booking
