linda westhead
Check in is a nightmare, the rooms have no kettle or water for guests.
Also having to climb into a bath to get a shower,is unacceptable and dangerous for people like myself who have back and hip problems. Food is sometimes ok. Entertainment is rubbish. You can only use the pool from 10-3.
The lifts are a nightmare.
There is a female security guard who is positively rude, snapping at people demanding to see in your bags etc, in the bar staring at you. Very uncomfortable.
The older barman Antonio, is also very rude until around 11.30 am when he starts to smile, that's because he stinks of alcohol.
I believe the hotel needs a full renovation.
Sorry can't recommend. Will not be back
Debbie Todd Photographer
Great place, perfect location for beach and strip . Rooms dated but clean. Food hit and miss but always something to eat. Drinks were great. Javi from animation team is so lovely, genuine guy happy to help you have a great time. We would return here ♥️
susan scott
Great location and great facilities. Rooms were a little dated but were being decorated while we were there. Food was lovely but very repetitive, this could be because we were there out of season though. Definitely recommend this hotel.
Beverley Knox
Just came back from this hotel, and after reading some of the reviews, I was a bit hesitant on the holiday. But it's really good for a 3 star. Rooms are basic but clean. Cleaned every day with fresh towels. Staff are very helpful. Food wasn't as bad as some of the reviews depending on what you like. The fresh fruit available was nice. The chef did his best to keep the food fresh, and if asked, he would accommodate where he could. The location is good as well. But you must go to the new burrito shop on Av.Del Mediterraneo the guy's in there are brilliant, friendly, and chatty and make you feel like a friend. The burritos are definitely tasty and made fresh.
S C
I was excited to stay here, but was left so disappointed by how we were treated by the staff. Security woke us up in the middle of the night by banging the door, telling us to be quiet, they were very persistent, and intimidating, we explained we were asleep and weren't actually making any noise. An hour later the same thing happened again. We felt quite scared, we even suspected it may be a scam, as we weren't making any noise, so we didn't open the door.
The next day, we received a note from the hotel, telling us there was complaints of noise, and if it happened again we would be asked to leave. We hadn't even been drinking, we were not making any noise. I wouldn't recommend this hotel, as the staff threatened to kick us out for no reason whatsoever. It was an unpleasant and intimidating experience. The rooms are very basic, there is no chain or spyholes on the door, so we couldn't even see who was banging and shouting at us in the middle of the night. The breakfast is OK, but poor quality. Very disappointing experience.
My Booking
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