Gemma Mccormack
Stayed last summer with daughter for her 1st holiday , the room was lovely and clean , staff very friendly and helpful , entertainment staff were great with kids , selection of food for each meal so something for everyone, great snack shack , location was perfect , only issue was our room was on ground floor so view was of the kitchens wall but wasn't a massive problem and we are coming back again same time this year .
There is not kettle in the rooms again not an issue but is a fridge which we filled with big bottles of water from the shop a couple of doors away . Shampoo condition and shower gel in the shower . Easy to get about and only 5 mins from the beach .
Elaine Stewart
Animation: Javi, Hugo and Miriam Waitress were friendly and encouraging but not too pushy. Raul, Hector and Alex, have been great, making sure our drinks were replenished, hotel spotless, plenty of choice of food, have had a brilliant stay, will be back 😀😀😀
Samantha Cobb
Enjoyed my stay here even though it was out of season and my children was the only ones here the entertainment staff went above and beyond to entertain my children and included them. In all activities. Hugo and Javi thank you for all your hard work would definitely recommend.
linda westhead
Check in is a nightmare, the rooms have no kettle or water for guests.
Also having to climb into a bath to get a shower,is unacceptable and dangerous for people like myself who have back and hip problems. Food is sometimes ok. Entertainment is rubbish. You can only use the pool from 10-3.
The lifts are a nightmare.
There is a female security guard who is positively rude, snapping at people demanding to see in your bags etc, in the bar staring at you. Very uncomfortable.
The older barman Antonio, is also very rude until around 11.30 am when he starts to smile, that's because he stinks of alcohol.
I believe the hotel needs a full renovation.
Sorry can't recommend. Will not be back
S C
I was excited to stay here, but was left so disappointed by how we were treated by the staff. Security woke us up in the middle of the night by banging the door, telling us to be quiet, they were very persistent, and intimidating, we explained we were asleep and weren't actually making any noise. An hour later the same thing happened again. We felt quite scared, we even suspected it may be a scam, as we weren't making any noise, so we didn't open the door.
The next day, we received a note from the hotel, telling us there was complaints of noise, and if it happened again we would be asked to leave. We hadn't even been drinking, we were not making any noise. I wouldn't recommend this hotel, as the staff threatened to kick us out for no reason whatsoever. It was an unpleasant and intimidating experience. The rooms are very basic, there is no chain or spyholes on the door, so we couldn't even see who was banging and shouting at us in the middle of the night. The breakfast is OK, but poor quality. Very disappointing experience.
My Booking
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