Brian Morrall
Good, central location 20 minutes from the airport. Useful for a base to get all around the island, everywhere can be reached by about an hour in the car. Not much of a view from the hotel, but it's self contained so probably don't need it.
15 minute walk to the Caleta De Fuste beach, a bit longer to the better beach further round.
Family room was large. Old decor, but clean and basic. Beds were okay, newish mattresses on old bed frames, but functional.
Food fairly basic, however they try to do a different theme every night, but there is quite a lot of choice and gets replenished frequently. Breakfast and evening dinner better, lunch was a bit pointless. Snacks in the bar area were usually hotdogs or burgers and stuff leftover from breakfast.
Every staff member was friendly and extremely hard working, they appear to do long hours to keep everything moving.
Inclusive drinks are machine made cocktails, Amstel lager and soft drinks and a coffee machine.
Would have liked coffee in the dining area after evening dinner, but they turn it all off after breakfast.
Parking was a bit hit and miss, seemed the best time to get a spot near the hotel was at about 3.30 pm ...
We had a decent week there during February half term.
N K
Location was ok, we spent most of the day out at the beach. Staff were not pleasant but I think that's because fellow customers were equally unpleasant with drunkeness. There was just a negative vibe and we had to spend all our time elsewhere. Valuable item of clothing taken from the room. Pool was too cold to use so I would have been better off paying for an apartment elsewhere. My 4 year old had a great time but the first night he didn't sleep as he wasn't given a blanket. They begrudgingly gave us a blanket but I did not request anything else as they were so difficult. Beds were very hard and our room smelled mouldy, I left with a bad back. Some mystery charges were placed on my card by SMY that reception could not explain. Food was ok half the time, the other half you wouldn't feed your pet, a real gamble. Resteraunt staff are more like bouncers than helpful. It gets a star for the lovely yoga teacher Christiana, she tried her best and was from an external company. This place is ok if you want a base to go walking and swimming elsewhere but only if you get a very cheap rate. It's a shame as its so near to a beautiful beach and a beautiful sunrise they should change that horrid green fence, it felt like prison. I like the simple traditional Architecture but they really need to improve their external landscaping for safety and SMY need to support their staff who are I think trying their best.
Henri
I really wanted to like this hotel. The location is excellent (near the airport and beaches) and ideally, this would be a great spot for an all-inclusive holiday.
However, the rooms let this hotel down completely:
Maintenance:
The rooms are incredibly outdated and do not match the promotional photos. The shower was so dirty and the tub peeling so badly that we had to wear flip-flops to shower. There was a bad smell and signs of damp, likely because the ventilator was broken and clogged with dust. When we tried to open the hardwood shutters for fresh air, they were rusted stuck and a struggle to operate.
Comfort:
The curtains were old and not blackout, so the room was bright at sunrise. The beds were very hard. Also, while we needed 3 beds, the sofa bed was left with the sheets on top, but the bed itself was not made up for us.
Noise:
The walls are paper-thin. We could hear loud music from the pool bar and conversations of other guests on their balconies.
Health & Safety Concerns:
This was a major worry. There appeared to be only one fire alarm (which didn't look functional), and the one in the bedroom had been removed. There were no emergency exit signs. If the main door was blocked, the only exit would be a high balcony, which is dangerous especially since the shutters are nearly impossible to open.
The Positives:
• The staff were lovely and polite.
• The food was fine.
• Great location (10–15 mins from the airport) with local restaurants and a Dino supermarket nearby.
• Close to various beaches.
This hotel has potential given the pool, all-inclusive options, and location. However, until the rooms undergo an extreme makeover and safety standards are addressed, I cannot recommend it. I think you could get something similar in the area in better condition
John Lacrouts
Having stayed here 10 times now within the last 5 years I can highly recommend SMY Tahona!
It’s a fantastic hotel with great staff from the cleaners to the pool bar staff and throughout there all very friendly and extremely helpful, the rooms are all a good size and clean throughout, it’s well situated within walking distance of local shops bars and the beach, it’s a relaxed around the pool area and great entertainment on the night every night!
The food is also brilliant especially the breakfast plenty of options for everyone, this hotel with the amazing staff they have there make your holiday special every time hence why it’s top of my list and keep going back!
For the price it’s excellent those who complain (if anyone cheerio) no complaints here and will see you again in April 😊
Thankyou to SMY Tahona and all your brilliant staff that make it all happen perfectly!
John
Lora
My heart was stolen here.
It was such a lovely holiday and I am so grateful to everyone in this hotel for making it so enjoyable. Before booking a room, I read the reviews, sometimes coming across the complaints. When arriving, I was ready for anything. But... I found a paradise, beautiful colours, beautiful smiles, feeling welcomed, fantastic views, delicious food. The only problem was with leaving the hotel. It was so hard to leave and my eyes were full of tears. My heart remained there so I hope to come back. Thanks a lot.
