Bronagh Moore
Great value in all inclusive. Place is spotless, plenty of beds by the pool (although it's a quiet week). Staff are really friendly, beds are comfy. They gave me my requested apartment. The facilities are great. There are two pools as well as a gorgeous little one for kids. Location is also great. Entertainment guy is also super.
Lisa Sheehy
Wonderful clean hotel. Just back from a weeks stay with my family.
Amazing staff including the gardeners, caretakers, waiters, cleaners, reception staff, entertainment staff etc. All so helpful and kind.
Location is great. So close to a local park with climbing walls, gymnastic bars etc.
Food was always fresh and cooked well. Not many vegan options on the themed nights but that's standard for all inclusive menu.
Highly recommend.
deborah clarkin
Just back from a week here and it was great! Food, staff and whole resort was perfect. We had a balcony room, air-con and cleaned daily. The pool, food and bar areas were all clean and tidy. Entertainment every night. We ate most days here except 1 night and had lunches out but food was plentiful and tasty. Staff friendly and helpful. Would definitely go again
A K
Recently stayed at Arena Beach Hotel and while it had some positive aspects, it ultimately didn’t meet our expectations for the price. The food was decent, though the Christmas meal was particularly disappointing. We were expecting something special, but it fell flat in terms of both variety and quality. Overall, the food quality was average, and the dining experience could have been better. The service was okay, though it could certainly be improved. The reception team was helpful, and we appreciated their assistance when needed. Aurora in the dining room stood out for her friendly and attentive service, which was a nice touch. However, the overall service felt a bit lacking at times.
Entertainment was a big letdown. The hotel advertised activities for kids, but nothing really happened beyond a few songs in the evening. Mauri, the kids' entertainer, tried his best, but there was very little engagement for children beyond that. We were expecting more interactive entertainment based on the hotel’s advertising.
The pool area was clean and well-maintained, which was a plus. It was a nice place to relax.
The rooms were clean but not cleaned frequently enough. For the price we paid, we expected better housekeeping. A more consistent cleaning schedule would have gone a long way. No cleaning on Thursdays and Saturdays as far as I remember.
While Arena Beach Hotel had some highlights like a helpful reception team and clean pool area, the disappointing food, lackluster entertainment, and occasional service lapses mean that we likely won’t be returning. For the price we paid, we expected a more polished experience.
Nasheika Williams
IF YOUR 50+ OR A FAMILY THAT WANT A BORING REGULATED HOLIDAY, THEN THIS IS THE PLACE FOR YOU!!!!
Chose to go here for a short birthday break. They turn the lights off at 11pm on guests that want to sit and socialise around the resort.
Paid for all inclusive but then to be told after 11pm, all drinks are chargeable is a JOKE!
Staff were advised it was my birthday, no cake,no acknowledgement of my birthday other than reminding staff I turned 40.
The food is not great and they do not suit everyone's dietary needs, pork should not be in all dishes, mushrooms more variety needed.
The gentleman at reception is RUDE & AGGRESSIVE he shouted at us as we were playing music on my actual birthday. He made no recommendation as to where we could go and I made a complaint to the hotel.
Location is good, but staff need to let guests know where to go at night when they close down everything.
This is must say has to be the worst holiday I've had experience wise.
The food they show on the screen in reception is a lie....