Serenity Alpha Beach

cip tur

Honest Review – Not Worth the 5-Star Rating While the resort presents itself as a 5-star establishment, the room I stayed in did not meet that standard—at best, it resembled a 3.5-star accommodation. The food quality also fell short compared to other 5-star hotels I've visited; I'd rate it around 4 stars. Unfortunately, I experienced food poisoning during my stay, despite only consuming bottled water, suggesting the issue likely stemmed from the food. The main restaurant was consistently overcrowded during meal times, creating a chaotic, cafeteria-like atmosphere. I was initially assigned a ground-floor room and requested a change to an upper-floor room. The reception staff kept postponing, asking me to return the next day or after 2 PM, without providing a definitive solution. The room had an unpleasant odor, and the bed linens didn't smell fresh. We had to request disposable slippers from the reception, as they weren't provided initially. The coffee served was subpar—only instant coffee was available, which seems to be a common issue across Egypt. On the beach and by the pools, vendors offered fruits and fresh juices, but these came at an extra cost. Considering this was an ultra all-inclusive package, charging extra for such items felt unfair. Overall, I find it hard to understand the high ratings of 9.2 on Google and Booking.com. In my opinion, it doesn't deserve more than a 7.8. I wouldn't choose to stay at this hotel again.

manuel azzopardi

I recently stayed at the Serenity Alpha Beach Hotel in Hurghada and had a truly relaxing experience. The atmosphere of the hotel perfectly matches its name, serene and peaceful, with beautiful surroundings that create a calm and welcoming vibe. The rooms were very spacious and well maintained, offering plenty of comfort throughout my stay. I appreciated the thoughtful touches like free beach towels, which made trips to the beach and pool even easier. The food and cocktails were another highlight, great variety, fresh ingredients, and everything was delicious. The coral reef just off the beach is well preserved and perfect for snorkeling, making it a wonderful bonus for nature lovers. Overall, a fantastic stay. I’d definitely recommend it to anyone looking for a relaxing beach holiday with good service and a beautiful setting.

Ramas Namas

Location - 35 km from Hurghada. To get there - 5 euros with Uber, but you need to negotiate, because they often cheat. Rooms - large, cleaned daily, equipped with: refrigerator (filled once a week), TV, safe (free of charge) Service - excellent, 2 bottles of water in the room every day Environment - the hotel is large and very beautifully landscaped, 4 swimming pools, there are enough sun loungers If you want a more peaceful vacation, without pointless hustle and bustle, then Alpha beach is much better than Serenity Alpha Heights (Fun City) Price-quality ratio 9/10 Sea: The coral is not the brightest, but it's worth a look.

Marina Broasca

The best stay at this resort They have upgraded us to a full sea view free of charge , we have booked a partial sea view and they have offered a late check out at 3 pm free of charge! The garden at the Resort is just a heaven very well maintained , food amazing and beeing offered to eat at 3 a la carte restaurant, amazing coral explorer at the sea at the resort , free of charge. Bring all your snorkelling pack. Highly recommended! Thank you to the all staff all they go extra mile for everyone! Thank you , I will be back definitely!

Mohamed Samir

Serenity's(Alma & Alpha) a top-notch resort with friendly and caring staff. Adults & kids both have the best experience throughout each day of their stay, with everyday different activities. Buffet, beach, pools, aquapark, facilities, Spa, funfair & staff(Mr. Ziad Omar & Mr. Ehab) are exceptional!♥️🌹 Samuel the Nigerian energy-bomb of the animation team amazed and entertained us to the max thank you!