Karolina
My stay at Sunrise Alma Bay Hotel was absolutely fantastic! The staff were incredibly friendly and helpful, always ready to answer any questions and cater to our needs. The rooms were spotlessly clean, and the daily cleaning service maintained a high standard of tidiness, which made us feel very comfortable. The overall atmosphere of the hotel was perfect for relaxation, and the surroundings were ideal for a peaceful getaway. We had a wonderful vacation and will definitely come back on our next trip. Highly recommend!
Ash Chy
The resort itself is excellent, has a very fresh and a refreshing feeling as you enter and is very welcoming. The swimming pools are of a good standard and enjoyable for all age groups. There are bars outside of the main restaurant which serve drinks and hot food, although I would mention that the food is an everyday repeat with nothing new. Small bars beside pools server usual drinks, chips, burgers and hot dogs, nothing else. The food in these small huts are the same food daily, no variety whatsoever. I would also like to stress that the main restaurant is not big compared to other resorts I've stayed at and it is always very hard to find a table and sometimes your have to wait ages for new plates to be put out again, leaving you hanging around for a while which is very unpleasant. The food itself in the main restaurant is of good quality though. The room I stayed in was a mega family room with two adjoining rooms and both had balcony overlooking the pool and beach which was excellent. Only thing I would like to add about the room is that the inside door handle broke and kept falling off and took ages to be fixed and was only fixed on our last full stay. The evening shows were not really good, very basic and short, nothing exciting compared to other resorts I've stayed at in different countries. The resort could make more of an effort in introducing good evening shows such as adding choreographed dancing, magic shows, stunt shows and various other shows that other resorts do. The resort itself is good but does have several points to improve on.
Mohamed Dahab
I recently stayed at this hotel for three nights and had a wonderful experience overall. The check-in process was very smooth, and my room was spacious and well-furnished, making for a comfortable stay. The buffet offered a great variety of dishes, and the food was consistently delicious. However, I believe the Aqua Park could use some improvements to enhance the guest experience. Despite this, the stay was enjoyable, and I would recommend this hotel for its excellent dining and overall comfort.
Farah Youssef
The hotel is really good. The location is awesome. The beach is mind-blowing. The pool is very large and clean with various depths but it was cold. The hotel has various rooms with stunning views our room was good it needed a few adjustments. The main restaurant is very good with a variety of food with good quality and refill. Drinks are good and there is a coffee machine. The Asian a la carte restaurant is poor, I don't recommend it. Snacks are good but lacks variety and availability. Most of the staff are so nice and welcoming except for a few incidents. Overall experience is very good and if they fixed the few disadvantages I would strongly recommend it and go there every vacation.
Mostafa El Sayed
I was glad to speak with Mr Mohamed, the hotel's general manager, about all the issues that I faced during my stay. Otherwise, I'd give this overall score a (1/5). He was very considerate and professional in listening to my complaint which made me not aggressive on the reviews on Google/Trip Advisor. Unfortunately, this only happened after I had checked out, so hopefully, it will be a better experience for the next guests