Naomi Salfarlie
My partner and I stayed in a junior suite with our 14year old daughter. X2 balconys overlooking the sea!
The rooms are clean as is the hotel! The only negative thing i can say is that the furniture around the hotel/rooms needs updating due to a lot of wear & tear. The A la carte restaurants is not that great food wise. They are understaffed in both the restaurants.
The main restaurant was fantastic! There was not a massive variety of food but a decent amount. All the food we had was tasty. The staff in the restaurant were professional, polite and extremely helpful!! Ali the restaurant manager was amazing at making us feel so welcome. The bars at the pool and sea front were great! The managers at both the bars were helpful and nothing seemed to much trouble! The heated swimming pool is an amazing feature!!!! Although the weather is hot the wind can make it cool. The animation team were amazing! They were fun energetic & enthusiastic! Creating fun activities daily and evening entertainment fun!! Every Tuesday they do something big and we experienced a carnival with fun activities, food, sweets and drinks etc a big live show and transport was provided (as we went to a different hotel with a big arena) this is still part of your all inclusive package.
Cocktails were lovely... a lot of effort was made with taste & presentation.
Reception staff were so friendly and helpful.
We would definitely choose this hotel again and it's all the staff that make our stay so memorable. Thank you to all staff including gardeners and cleaners at Sunrise Alma Bay. You were all friendly, happy and polite. Until next time.
Melanie Westwood
Nothing is too much trouble for the staff at this fabulous resort. Rooms are big and airy. The beach is private and the water is shallow.
Plenty of activities during the day if you want to participate . Food is varied and there’s plenty of choice. It was an excellent winter break.
Christine Clegg
Having stayed with the sunrise group for the past 25 years, we decided last November to try this new hotel. We loved the hotel. perfect location, the beach is beautiful, the rooms are among the best I've stayed in. However it's the staff, from reception to gardeners with the room cleaners and bar staff second to none simply amazing 👏
The only thing that let the hotel down was the food repetitive, luke warm and not very appetising, the ala carts were very hit and miss.
However we visited again 16th March for a week as we loved the hotel that much, everything was as expected. Our room was beautiful, Ebrahim our room cleaner was excellent, room was spotless and he left me towel art every day which was lovely.
Mahmoud the beach and pool supervisor remembered us and nothing was to much trouble.
The food has improved, still repetitive, however the limited space in the restaurant does not help matters, breakfast and lunch are perfect, trying to please all nationalities in the evening is very challenging, having improved a lot from November
Italian and Asian restaurant were still hit and miss.
The pizza bar at the aqua slides is amazing food and service is fabulous.
We've booked for June and look forward very much to our stay with you
Kind Regards Christine Clegg
Mohamed Hamdallah
I had the pleasure of staying at Sunrise Alma Bay in Hurghada for 6 days and 5 nights with my wife and our two children, Youssef and Mostafa, in room 1144. It was a truly enjoyable and memorable experience for the whole family. I would especially like to express my heartfelt appreciation for the animation team, who went above and beyond in engaging our children. They showed great care and professionalism in encouraging Youssef and Mostafa—who are usually shy—to participate in fun activities and performances, helping them come out of their shells and create lasting memories.
I would also like to extend my thanks to the reception team, who welcomed us warmly and ensured that check-in and all requests during our stay were handled efficiently and politely. The restaurant staff were always friendly, attentive, and provided excellent service with a smile, making every meal a pleasant experience. Additionally, the pool outlets team deserves special mention for their professionalism, cleanliness, and kind attention to detail.
Overall, our stay was delightful, and we are grateful for the warm hospitality of the entire team. Thank you for making our family vacation so enjoyable. We look forward to returning again soon!
Pia Holm-Jensen
Overall it is a really good hotel, I enjoyed my stay and the friendly staff. The food is a bit boring by European standards, but there is a wide choice and plenty of it. The evening entertainment was mostly embarrassing. As the evenings were chilly it would be nice to be able to borrow a blanket when sitting outside. I would come back again.