Molly Curtis
We loved our stay at Rixos Premium JBR. It is in the perfect location and spotlessly clean. The downsides were that my partner didn’t receive a response to his questions in advance about organising something special for my birthday despite emailing a few times. As we arrived at around 8am on the day of our check in, we had to wait until 4pm for our room. We tried breakfast on our first day but as the vegan/plant based options were very limited, we’re pleased we hadn't committed to breakfast everyday. Other than those points, our stay was very enjoyable. Special thanks to the cleaning staff who left our room immaculate every day and the pool staff for being so attentive. Daytime by the pool at Azure was perfect . We didn’t try the restaurants as again, looking at the menu they lacked plant based options. Fortunately there are plenty of restaurants in Dubai that have variety. We LOVED Lock, Stock and Barrel.
More plant based options at the breakfast buffet and restaurants would make the stay even better.
Sven Sven
I've stayed at this hotel three times - in 2021, again in 2022, and now in 2025. The cleanliness, modern design, and overall high standard have remained absolutely top-tier. It's impressive how well the hotel has maintained its quality over the years. Many places decline after a while, but not this one.
The staff is exceptional - friendly, professional, and always ready to help. Service remains as flawless as ever.
However, what has significantly changed is the type of guests. During my first visits, the clientele was refined, well-mannered, and suited to the hotel’s high standard. Now? Let’s just say the atmosphere has taken a hit. The place is overrun with uneducated Russians and misbehaving Turks who have no understanding of basic etiquette. Loud, disrespectful, and a stark contrast to the hotel’s otherwise impeccable experience. Additionally their kids are the same, screaming everywhere, running around like they own the place.
It’s a shame because the hotel itself is still excellent. If they could somehow filter out the clientele, it would be perfect.
Jo el
Overall, as a family with a baby, we really enjoyed our stay at Rixos.
From the exceptional service to the beautiful ambiance, it was an amazing experience. The staff was always very helpful and attentive, fulfilling our every need. The buffet was mesmerizing, and we were impressed by the freshly cooked food and its delicious taste.
The hotel room, pool, and beach area were always clean, and the staff was quick to tidy up and serve guests.
All in all, we will certainly recommend Rixos and look forward to returning.
Goce Atanasov
Really great Hotel. We were at Rixos for four nights and had a great experience with top professionals in their jobs, the rooms were always kept to a high level of hygiene, the staff were very professional with a cultured attitude and always helpful. The hotel has the best possible location in JBR, with an excellent pool and sea view. A wonderful experience! Thank you Rixos.
Mazhar M
We had an absolutely fantastic experience at this hotel! The location is stunning, offering a perfect blend of tranquility and beauty. We opted for the half-board package, and we must say, both the dinner and breakfast exceeded our expectations. The variety, quality, and taste of the food left us speechless – it was simply outstanding!
This place is ideal for a family getaway. The atmosphere is welcoming and peaceful, making it perfect for spending quality time together. The pool and beach facilities are excellent, providing endless fun and relaxation for everyone.
Overall, it was a memorable stay, and we thoroughly enjoyed every moment. Highly recommended for anyone looking for a perfect family-friendly vacation spot!
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