Raz Oren
We chose this hotel based on recommendations from friends and our travel agent. Initially, we booked for three nights, but everything was so amazing that we decided to extend our stay for another night.
From the moment we arrived at reception, we were warmly welcomed by Sarah, who was full of positive energy, always smiling, and incredibly helpful. Throughout our stay, she assisted us with any questions and everything we needed.
The breakfast was simply outstanding—delicious, with a wide variety of fresh and high-quality options.
The pool area was fantastic, with excellent service from the staff. The pool beds were comfortable, the beach service was exceptional, and the food at the pool bar was absolutely delicious!
Our room was spacious and spotless, cleaned twice a day, with a constant supply of fresh water and coffee. Ivan from the service team was always available and assisted with anything we needed.
The hotel's location is perfect—right on the beachfront with a private beach, surrounded by plenty of restaurants and shops. The Marina Mall is also within walking distance.
Without a doubt, this was an exceptional vacation, and we can’t wait to come back!
C P
We had conjoining rooms as there was 3 adults and 1 child however our room only had 2 bath robes and 2 pairs of slippers - leaving one guest without those items. Attention to detail is lacking here.
In the second room we had 2 put up beds and the room felt more like a conference room than a hotel room.
Our view was obstructed by construction.
The hotel had a weird smell to it & all of my clothes had to be washed - even ones that weren’t worn.
There isn’t enough sun loungers by the pool. By the time the pool opened half of the beds already had towels on. This should not be allowed if guests aren’t actually on the beds. Maybe look at an hour limit for towels on beds before removing them.
Thankfully there was plenty of space on the beach but with a toddler and a pram this isn’t the most practical.
Waiters by the pool and beach were great.
The food we had in the hotel was brilliant & the choice at breakfast was fantastic.
We were impressed with the cleanliness of both the hotel and the beach/pool areas.
For anyone booking, don’t look at the Instagram page or any advertising photos as they only post videos with the best views and not the other side which has the views obstructed by construction near the FIVE LUXE.
Also it is worth noting that the main pool doesn’t get sunshine all day, morning sun is blocked by the hotel.
Overall a good hotel and a pleasant stay.
Michaela Welker
We felt very welcome when we arrived. It was our second stay at the hotel. Very friendly staff, doesn't matter where. You can choose between 5 different pillows that you feel very comfortable at night. Nice and clean room with a great view to the Dubai Wheel. Great breakfast with lots of choices. Everything worked well for us, Reception, Room service or Breakfast.
The sun loungers at the beach are really narrow. Not the space anymore they had years ago.
Amber Stewart
I booked Rixos for my partners 30th birthday - the team were super helpful and supportive with the issue with the room and outdone themselves with the room and the view and the cake on arrival. All the team are so friendly and helpful and went above and beyond for us. A couple of days later, I got engaged to on the trip and again - the staff went above and beyond and were so welcoming! We could not have faulted our stay. The location was unreal, the hotel was gorgeous and the restaurants on site are amazing. We will be staying here again as it will always have a special place in our hearts. Thanks for everything!
Sophie Robinson
Excellent hotel! The staff are all wonderful, rooms always clean and tidy with personal touches here and there with thanks to our lovely housekeeper Sachini!
Location of the Rixos is also perfect in JBR with the Marina just a couple of minutes walk away.
10/10 in every way
My Booking
