Rebecca Brooke
Understandably this hotel is 3 star and I can see why as I think it could just be scraping by at that.
The rooms are lovely, and they are clean on arrival however on our floor there must have been an issue with getting ours cleaned during the stay as for the first 4 days no cleaner came and I had to go down to the desk and request this, after my complaint I thought a cleaner would come more often to our room but how wrong I was. I had to go down to the reception to request more bedding, towels and toilet paper.
The entertainment was ok, the staff at the entertainment were brilliant and very lovely people. However the drinks are shocking, you are given a cup full of their finest paint stripper labelled vodka and the only beer available is Amstel, we didn’t like the Amstel served warm with no fizz but there was no other beer option.
I noticed Kopperberg in the fridge and asked for one of them and they said yes but you must pay for that, so even though I had paid all inclusive everything behind the bar was absolutely not all inclusive should you want Kopperberg, Desperados or anything else they had in a bottle or a can then you must pay extra.
The food is terrible! We went all inclusive and unless you want cheep frozen pizza and chips or watery scrambled egg hold on to your cash and go self catering.
The rooms advertised with a beautiful pool and beach views, we had a large over grown tree and a walk to the nearest pool, which leads me onto the state of the pools, we used the Deluxe pool when we come to know this was cleaner and much more looked after, however the other pools on the complex was filthy with tab ends floating in them.
One night we sat on our balcony late on and one of us laughed slightly loud and the security came up to tell us to be quiet, however the resort had booked many students into the complex the same time that was throwing at ice cubes at people from the balcony’s including at children and setting their apartments on fire. Nothing was done about this until it continued to escalate and they smashed some of the sun lounged and trashed a pool and apartment block.
James
After reading the reviews i was prepared for the worst, but was pleasantly surprised by the hotel. This is a very large hotel complex so it’s understandable that the rooms might not be always perfect and the staff under pressure.
However if you can look past that its a very well kept place and perfect for a family holiday. Right now its not full so i can imagine in the height of summer it might be different.
Food is ok, i would recommend either half board or just evening meal.
It can get quite busy at the buffet and the food is not too varied.
We stayed in a 2 bedroom basic room with a view of the street. But we hardly spent anytime there so im glad I didn’t pay for a room with a view.
Entertainment was ok, the usual for a hotel this size.
There are mosquitoes, the hotel is right next to the marshlands and also a lake. However they are only a problem at early evening, cover up and use bug spray.
Conclusion. I would definitely come back here, and would recommend it for families with younger kids.
Joe Blackwell
Really lovely part of Majorca, not too far from beach. Resort lovely, with plenty of pools to choose from. We were located near the water park which was great for the kids, only downside was some of the slides not working. Also, the kids club was in the furthest pool away from the water park, so didn't really make sense. Food was fine.
Not everything open, but maybe due to time of year. Would be interested to see in the summer months.
Lovely family holiday location.
Jonathan Tarrat
All good in general, rooms are spacious and nice. The cleaning service so nice. BB buffet is good, but food variety is limited.
I want to thank Vicenç from the payment bar next to the show night show area for his service. Please, a bonus for barman's like this one.
My only appointment would be that DJ Tens put more actual music.
All rest good. Awesome price-offer quality. I don't understand negative reviews for Bellevue Club, we had an awesome experience
Carol O'Beirne
One side of the complex is perfect, close to shop, restaurant and show garden. The other side we were initially put in (Diana Apt) was dated and not very pleasant!! Can't complain as the staff moved us to Minerva 1 and that was a beautiful room close to all you needed. Once you get your bearings and find short cuts through the complex it is perfect. I would 100% go back to the complex!!
My Booking
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