Dave Wadkin
We went all inclusive and the food was limited choice and not very nice nothing really for the kids just chips although the snack bar burgers hotdogs and chips were a hit. The staff are amazing and the rooms clean and air-conditioning is good. There are a few pools closed off due to damage. The location is great we went out to eat at night plenty of nice places very close. It's a 3 star so it is what it is but if your coming all inclusive be prepared for the food. I would not go back
Jack Cutforth
Near to the beach, the rooms are spacious, but seem tired. The dining hall seems to be always over-packed, food is fine. The all-inclusive is fine, but there are more restaurants and activities that don't fall within the all-inclusive price. Wait-Staff don't seem amazingly happy to be here, couldn't blame them; BBEvents (tour event booth place) wasn't open any of the days we were here. All staff spoke multiple languages are were as helpful as they could be
Amy McCormick
Can’t complain about this hotel as it was amazing for the price of it, however I did not appreciate the way I would be in the shower come out in a towel and I have cleaners there, I didn’t put my sign out so why they let themselves in I don’t know. And even when I said I would like to change please leave they spoke to each other and continued to clean. This happens on multiple occasions including while I was having a nap. What’s the point having a sign to let them know if there gonna come in either way. Other than this holiday down side the pools were good and staff outside hotels were lovely.
Anne Glennon
Great place to stay, we spent a week self catering. Rooms were clean, staff were super helpful great evening entertainment great location for the area for bars and restaurants.
Some hints based on some bad reviews I seen before I went:
- your room is cleaned every second day, you need to leave out your clean room sign. If you need extra towels they will provide them in reception or a cleaner on site.
- the hotel is massive with multiple buildings and reception areas so one is always close, we did not find it noisy at all.
- there are 10 pools at the hotel the main one is busy all day, the others are generally quiet.
- buy mosquito repellent, there are lakes nearby and Alcudia has swarms of them, you can pick up the super strong one in the chemist across the road, paint yourself in it for the nightly entertainment.
Overall we had a great holiday, would definitely return in the future.
Daniel Hawkins
The hotel itself was adequate. The rooms were a little shabby, but you get what you pay for and they were spacious and comfortable.
All staff were very accommodating and answered any questions you had readily.
As a vegan, the options were limited but what was available was to a good standard. Had I been a meat eater on this holiday the restaurants would have been excellent with plenty of choice and all the food looked well presented and tasty.
There were a LOT of mosquitos so I recommend taking a good bug spray and making sure you cover head to toe, particularly in the evenings and in the area of the mini golf and by the water. I must stress that this is not a failure within the hotel, you can't really control nature and we experienced the mosquitos wherever we went. The pharmacy that was next to the hotel was excellent and provided good products and advice.
The evening entertainment was actually quite good, particularly the Kenyan Acrobats and the wee kids disco that precedes it was good, with the entertainers being engaging and highly energetic.
All in all, I would go back here. A lot of reviews give this place a bad rap, but I think people need to temper their expectations versus what they are paying and the fact that it is a 3 star hotel.
My Booking
.jpg)
