Terry ATKINS
Don't be fooled by the picture's. We booked this and upgrades to a superior room but the company we booked with booked it through another company who booked a basic room. Well if that room was a basic room I would hate to see a tip of a room. The doors to the balcony wouldn't lock, the pillows were yellow, the fridge was dirty and rusty. We complain to the front desk and the young girl who was dealing with us was going to put us in the right room but the manager got involved, and to say he was obnoxious and rude is an understatement.
The bar and restaurant staff were all nice and polite, couldn't do enough for you. The food was edible but the selection was very poor. We sat by the pool next to the slides but only 4 or 5 peoplw went in and said it was freezing and that was over a 7 day period.I would have given it 1 star but 2 stars are for the staff that I mentioned before. Apologies for not remembering any names but all nice and polite.
Would I recommend going here,NO, unless it's for the sun. I never write reviews for hotels but this had to be said. The reason for me taking a picture of my socks was to show how dirty the floor was. They did eventually put us in to a better room which was described as deluxe, it was better and cleaner but definitely not deluxe.
Justina Medutyte
We stayed at ZYA Regina Resort in January and experienced both positives and drawbacks. The hotel had ongoing construction, with the main pool, BBQ zone, and Italian restaurant out of service. However, the food was good—we ate everything without any stomach issues. Alcohol quality could be improved. Since it was off-season, the hotel wasn’t crowded. The beach was clean and well-maintained, and the staff were friendly and helpful. Special thanks to Hazem at the beach, Aldo for massages, and Saiid, who made the best drinks! Some excursion sellers at the hotel beach were too persistent. Rooms were clean, though bed sheets seemed worn. Morning noise from grass cutting at 9 AM was a bit disturbing. Overall, we liked the hotel for its good location and welcoming staff, but it’s more of an economy-class option.
Richard Sadler
What a great hotel, we stayed 6 nights and what a place so clean, staff so nice especially Saad Ah Med Captain in the bar so attentive service & the rest of the staff just so good on customer service. The food was fantastic something for everyone, Drinks just hit the spot, there private beach was great main bit and 2 off shoots just to get that extra bit of sun. The pool was fantastic and everywhere was so clean. Cannot wait till next year when the other 2 pools will be open. The hotel its self is in such a great place right in the middle of Sheraton Rd, Hurghada & just 6-8 mins walk to the Marina.
Stacey Kirkup
Alexandra from animation is so friendly and nice. I’ve been coming to Regina for 5 years now and have seen a massive improvement. The animation team is really good this time. Very attentive service. The location is great, right in the middle of Sheraton Street so easy access to everything you could want. The beach is very big with lots of space.
Ambra Lisa Dvořáková
Hotel Regine is a great place if you’re looking to relax but also have fun with some cool activities. The animation team definitely makes a difference here—they keep the atmosphere lively and engaging. Would recommend if you’re into a balance of chill time and activities!
My Booking
