Olivier Rahier
Had a wonderful time in block 8 in a ground floor sea view room. It is a large resort but you feel more that you are in a village thanks to the style of an ancient citadel with appropriate material selection and spotless garden and reef beaches. Staff is exceptional and full of attention. Food offer is outstanding with 5 theme restaurants offering show cooking. Although not adult only, it is so well organized that you can find plenty of places to relax. We particularly liked beach 3 for it's location and great staff. Special thanks to Ahmed Shokry for his care in the Asian restaurant and on beach 3. If we return, we will select another room in blocks closer to everything. Our room in block 8 was incredibly spacious and comfortable for 4 people but we were only 2 and the situation on ground floor makes the sea view possible only standing up.
Дарья Черемисина
I really liked everything!!! The hotel is large and incredibly beautiful, and the staff is very friendly and helpful. All the rooms have a sea view! The sea is gorgeous! There is plenty of space for everyone! I saw that the staff is constantly working, wiping the parapets and floors, and taking care of the hotel's appearance. The view from my room, room 2211, is absolutely stunning. Thank you so much. The waiters in all the restaurants are exceptional, and their genuine smiles and desire to make your stay comfortable are truly appreciated. The service was excellent, and any requests were fulfilled immediately. I really enjoyed my stay. Thank you again, and I would love to come back to your hotel!
The only thing missing is a camel :)
Валентин Джуканов
⭐️⭐️⭐️⭐️⭐️
An unforgettable family vacation in a true paradise! Pickalbatros Citadel Resort impressed us from the very first moment – stunning architecture, breathtaking sea views, and a luxurious yet relaxing atmosphere. The rooms are spacious, beautifully decorated, and spotlessly clean, and the staff is exceptionally friendly and always ready to help.
The beach in front of the hotel is simply amazing – long, well-maintained, and with crystal-clear water. The highlight is the beautiful coral reef right by the shore – perfect for snorkeling and exploring the colorful marine life. For children, there are shallow lagoons and safe swimming areas, making it ideal for families.
The food was excellent – a wide variety of delicious dishes and themed dinners in stylish restaurants. The bars offer great drinks and top-notch service.
Evenings were full of fun with lively animation shows, live music, and entertainment for both kids and adults. The animation team deserves special praise – they create a joyful and friendly atmosphere every night.
We spent several unforgettable days with our family and would definitely love to return. The hotel offers everything you could wish for – luxury, comfort, great service, and breathtaking beauty. A truly perfect place to relax and recharge! 🌴🌊
Ahmad Sharara
I recently stayed at Pickalbatros Citadel Resort, and while the views and lagoons are truly breathtaking, the food and service experience were very disappointing.
The overall food quality felt below average, with very limited variety across the meals. There were no natural or freshly squeezed juices available — only bottled, non-fresh options. I also tried the pizza station, but the pizza was extremely thin and the toppings, like the mushrooms, were clearly not fresh and tasted like canned ingredients.
Desserts were also underwhelming. In most restaurants, the options were very basic — mostly simple gateaux, a few fruits and a couple of additional items, but nothing special or memorable.
In addition to the food, I was very disappointed by a service-related incident. My wife, who is pregnant, was walking up a flight of stairs when four men — who appeared to be hotel staff — were coming down. Instead of giving her space or waiting a moment for her to pass safely, they continued down and she had to step aside for them. This was extremely disrespectful and unacceptable, especially towards a pregnant guest.
If you are visiting purely for the scenery and have no expectations regarding food, then you may still enjoy the place because the resort itself is visually stunning.
However, if food quality is important to you, or if you have high expectations for buffet variety and taste, I would strongly discourage staying here. The culinary experience simply does not match the resort’s beautiful setting.
Elena Popova
My husband and I really enjoyed our stay. The hotel grounds are large and beautiful, and the food is varied. I was very pleased with everything. The coral reef is absolutely stunning. The animators are excellent, and it was a pleasure to chat with the Russian girls, Vasilisa and Margo. Julia at the reception was always happy to assist us. The staff is friendly and helpful.
My Booking
