Pickalbatros Aqua Vista Resort

SatoshiMed

We recently stayed at the Pickalbatros Resort in Hurghada, and it was absolutely perfect from the moment we walked in. The staff were incredibly friendly and helpful, making the entire experience so welcoming. Our room was not only very nice and comfortable but also spotlessly clean, thanks to the daily housekeeping—a big plus in my book! The food was exceptional every single day, with a great variety to enjoy. The waitstaff in the restaurant were extremely kind and attentive. I genuinely enjoyed tipping them because they went above and beyond to ensure a great dining experience. I wholeheartedly recommend this resort to others. Everything about it exceeded my expectations, and honestly, I can’t think of a single thing that could be improved. If you’re looking for a flawless getaway in Hurghada, Pickalbatros Resort is the place to go!

KungFuKiffa

The rooms are large, but looking old and many parts have a "touch up" rather than being properly repaired. The gym is great. Great for strength and cardiovascular training. The food became boring quite fast and slowly everything started to taste the same. Some meat for example was always garnished the same...or left in the containers for so long that it was basically boiled (bland and chewy). I felt sorry for the workers as they appear to work non stop for 12+ hrs a day for 2 whole months and then get a small break. In spite of this they remained friendly and helpful. I was frustrated at the beach. The Vista guests are only allowed to occupy a pier with no direct access to the beach (this is reserved for guests with different coloured wrist bands). Also there is a shack of a bar only for us. Water left in the warm. Cheap coffee on offer. I went to one of the other restaurants and was told that I couldn't use the coffee machine for a flat white...seriously! You have people here filling their plates (eating half), leaving half drunken beverages everywhere or the best, little Russian children getting bottle after bottle of drinking water and pouring it into the sand! I mentioned this to a few staff members and they didn't care (but me getting a higher quality coffee is no no lol) Mixed emotions...the weather and gym were the highlights. Next time we try somewhere else and I suggest others compare with other hotels.

Olly

Hello! Finally have found time to write a review. We've spent a bit more than 2 weeks in hotel at second half of November. We are absolutely delighted with our wonderful holiday! We'd like to thank: Soprano Restaurant waiter Mahmoud Mohamed and his chef. Housekeeping - Ahmed and his chef. Pool area workers. Millenium Bar waiters! Reception - Ali! And of course Valeria! All minor problems were resolved quickly, friendly and promptly on the spot. The staff is BEST. They paid lot of attention to make our holiday perfect. The food was perfectly prepared, service at Soprano Restaurant was best, the staff were wonderful! There was not a single case of poisoning, also thanks to the fact that there was enough drinking water in the room. The cleaning of our room was 100 out of 100! Our room boy was simply magnificent - friendly, helped with everything, made beautiful figures on the bed for us, which made us very happy upon our return. Thank you, Ahmed!!! The gardeners do an amazing job, the whole area is incredibly well-kept, beautiful and clean! Every corner has beautiful palm trees and plants. Aqua Vista located close to Senzo Mall, which makes shopping enjoyable. Some of negative moments, unfortunately, below... The beach area of ​​4 stars on the beach is inconvenient, for guests there is only a concrete pier, so we did not use the beach. Absolutely terrible Spanish music all the time, the DJ doesn't know and don't care of tastes of guests and his job, the animation team - only half of it did their job, the other two ladies are boring and arrogant. Caraoke never started in time, many guests left bar after waiting. The sellers of SPA salon are somewhat aggressive, the prices are very high, so they don't have buyers for their services. The prices are the same as in Germany, so there is no point. But we took a course of massages with my husband, in the end we decided to receive a massage only from one masseuse Hala cause others were bad. Her colleague once gave me a very rough massage, sharply pressed on my spine. For several weeks now my back has been hurting in this place, although before that nothing hurt. Going to visit a doctor. Also, one of the employees at the spa reception is incredibly unfriendly and rude. We didn't understand what he is doing there. The hotel managers should work with the spa staff. And lower the prices for services - you will get more customers! Unfortunately, we had noise at night until 3 am from neighbors in the house. The reception staff is afraid of causing trouble to guests, so the problem was apparently solved only by the departure of these uncultured people. These moments left an unpleasant impression. We would also like to leave one comment. There are a lot of complaints in the reviews about tips. The employees fully deserve them, firstly, and secondly, we did not notice that anyone was ignored in service without tips! The complaint about Mahmud Mohammed in one of the reviews is a lie! This employee was never rude, he was absolutely always friendly and professional, and we wish him all the best! Honestly, I don't think that 10-15 EUR tips for whole vacation make you poor, guys. In whole EU waiters, houskeeping etc. getting tips. It's absolutely normal. People working hard and they deserve it. We will definitely come back here, we really loved the hotel, thanks again to all the hotel staff for a wonderful holiday!!! 6225 O&F. H.

Mowafy Islam

I recently had the pleasure of staying at Pickalbatros Aqua Vista, and it was an outstanding experience. From the moment I arrived, the hospitality was exceptional. The staff at the hotel, including the chefs and service providers, demonstrated the highest level of skill and professionalism. The rooms were impeccably clean, providing a comfortable and relaxing environment. The variety of activities available ensured there was always something fun and engaging to do. The dining halls were superb, offering a wide range of delicious options that catered to all tastes. The water games were incredibly enjoyable and added an extra layer of fun to our stay. Overall, Pickalbatros Aqua Vista exceeded all my expectations, and I highly recommend it to anyone looking for a top-notch vacation experience.

Ahmed Yousry

How come the family room has only one bathroom although it can take up to 4 adults and a kid? Also, the areas for snacks and drinks are inconveniently located beside the pools and it is very hard to get someone to serve you so you need to spend most of the day walking back and forth if you’d like to order something to drink. The kids and adults shows are very nice and really entertaining. Most of the pools are not warm which is very inconvenient during winter time.