Ivan Pavlov
My expectations of average quality were shattered by the cleanliness, hospitality and quality of service of this hotel and of course the staff. Very unobtrusive, very courteous and friendly people accompanied my vacation. The only thing is that the beach could be more interesting and the weather warmer. February in Egypt turned out to be like late April in Russia. But thank God there was no ice on the sea and there were heated pools and slides in the water park. Delicious healthy food and sunshine. The children were happy, and we were carefree. I will definitely visit your hotel chain again.
Viacheslav Davydenkov
Hotel is established well, safe, most of time is quiet. Territory and pools are clean. Personnel is adequate for Egypt.
Only complaints were that most of pools were not heated making it in March a chilling experience (we did not dare). And room was not cleaned to the highest standards, but that was expected. We did not think to ask for a room farther away from entertainment as it all starts after 8 pm when our child goes to bed, but it was not much of inconvenience.
Overall we are very satisfied with hotel and taking into account reasonable price I would suggest any family to visit unless you are looking for a top notch service.
Ashma Ali
Great stay with lots of activites to do on the resort! Food options are great with lots of cuisines. The service is 10/10, especially both Mahmoud’s on the front reception desk, very accommodating especially for my big family! Will definitely visit again!
Bosah N
Beautiful hotel with amazing staff. We got a free upgrade to a room with pool view (We didn't ask for it). The facilities are in excellent condition. The food is very tasty and there are quite a lot of varieties for breakfast, lunch and din er so you don't get bored or so used to same menu.
The staff are very friendly and so so helpful. Our kids love it. The kids pool was warm. We will be definitely coming back ☺️
Michal Medvecky
Let’s start with the good:
Hotel Quality: The resort itself is clean and maintained to a satisfactory standard. Rooms were generally fine, though nothing luxurious or out of the ordinary. Housekeeping did their job consistently and the overall environment felt safe and family-friendly.
Pools & Kids’ Activities: The kids absolutely loved the pool areas. There’s a great selection of pools for different age groups, and the water slides were a big hit. This is definitely one of the resort’s strengths – families with children will find plenty to keep them entertained. The animation team was active and friendly, keeping the young ones engaged.
Sports Program: For adults or active travelers, the sports offerings were quite good. From water aerobics to beach volleyball and fitness sessions, the schedule was varied and staff-led activities were organized and fun.
Now for the not-so-great:
Coffee Quality – Honestly, Awful: This was probably the most disappointing aspect of the stay. Coffee lovers, be warned – you’re not going to be happy here. The only standard option around the resort is Nescafé, which, frankly, is not acceptable for a place that otherwise tries to position itself as high quality. Even the espresso machines in the bars and restaurants were a letdown – the grind was off, resulting in a bitter and weak brew that didn’t improve regardless of the time or location. For many guests, coffee is a small but important part of the daily experience, and here, it was a consistent letdown.
Air Conditioning: The air conditioning units in the rooms were extremely noisy. Sleeping through the night with it on was difficult, but turning it off wasn’t an option due to the heat. It’s a detail that definitely detracted from comfort and rest.
In summary, PickAlbatros delivers in areas like family fun, pool variety, and sports programming. However, if you care about the details that make a stay truly relaxing – like quality coffee in the morning and a quiet night’s sleep – then you may come away a little frustrated. A few tweaks in these areas could really elevate the guest experience.
Would we return? Possibly – the kids had a blast. But next time, we’re definitely packing our own coffee.
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