Ivan Pavlov
My expectations of average quality were shattered by the cleanliness, hospitality and quality of service of this hotel and of course the staff. Very unobtrusive, very courteous and friendly people accompanied my vacation. The only thing is that the beach could be more interesting and the weather warmer. February in Egypt turned out to be like late April in Russia. But thank God there was no ice on the sea and there were heated pools and slides in the water park. Delicious healthy food and sunshine. The children were happy, and we were carefree. I will definitely visit your hotel chain again.
Michal Medvecky
Let’s start with the good:
Hotel Quality: The resort itself is clean and maintained to a satisfactory standard. Rooms were generally fine, though nothing luxurious or out of the ordinary. Housekeeping did their job consistently and the overall environment felt safe and family-friendly.
Pools & Kids’ Activities: The kids absolutely loved the pool areas. There’s a great selection of pools for different age groups, and the water slides were a big hit. This is definitely one of the resort’s strengths – families with children will find plenty to keep them entertained. The animation team was active and friendly, keeping the young ones engaged.
Sports Program: For adults or active travelers, the sports offerings were quite good. From water aerobics to beach volleyball and fitness sessions, the schedule was varied and staff-led activities were organized and fun.
Now for the not-so-great:
Coffee Quality – Honestly, Awful: This was probably the most disappointing aspect of the stay. Coffee lovers, be warned – you’re not going to be happy here. The only standard option around the resort is Nescafé, which, frankly, is not acceptable for a place that otherwise tries to position itself as high quality. Even the espresso machines in the bars and restaurants were a letdown – the grind was off, resulting in a bitter and weak brew that didn’t improve regardless of the time or location. For many guests, coffee is a small but important part of the daily experience, and here, it was a consistent letdown.
Air Conditioning: The air conditioning units in the rooms were extremely noisy. Sleeping through the night with it on was difficult, but turning it off wasn’t an option due to the heat. It’s a detail that definitely detracted from comfort and rest.
In summary, PickAlbatros delivers in areas like family fun, pool variety, and sports programming. However, if you care about the details that make a stay truly relaxing – like quality coffee in the morning and a quiet night’s sleep – then you may come away a little frustrated. A few tweaks in these areas could really elevate the guest experience.
Would we return? Possibly – the kids had a blast. But next time, we’re definitely packing our own coffee.
Ketlin Märtsin
I left with wonderful memories from our family vacation! The resort offers a wide range of activities and amenities that cater to guests of all ages, making it a fantastic choice for a family getaway.
Upon arrival, I noticed that while the rooms are a bit outdated in terms of decor, they were impeccably clean and well-maintained. Cleanliness is definitely a priority here, which is something I truly appreciated during our stay.
The are numerous pools around the resort bud sadly most of them are not heated.
The beach, located just across the road, is beautiful and a great spot to unwind. Soft sand and clear water created a perfect setting for swimming and sunbathing. The shuttle service makes the transition from the resort to the beach seamless.
The staff were attentive and friendly throughout our stay, and while they provided excellent service, tips are expected. The servers were always eager to help and made dining a pleasant experience. Speaking of dining, the food was generally good and versatile.
Overall, we had a nice experience.It provided a great balance of relaxation and fun, and despite some minor drawbacks, the attentive staff and enjoyable atmosphere really made our vacation special. I would recommend this resort for families.
Bosah N
Beautiful hotel with amazing staff. We got a free upgrade to a room with pool view (We didn't ask for it). The facilities are in excellent condition. The food is very tasty and there are quite a lot of varieties for breakfast, lunch and din er so you don't get bored or so used to same menu.
The staff are very friendly and so so helpful. Our kids love it. The kids pool was warm. We will be definitely coming back ☺️
Steve Van Herck
The hotel room we were initially given was very outdated and worn out. After reporting it to the reception, we were given a free upgrade, and this room was beautiful and comfortable. The complex itself is large and worth the visit. You are allowed to use 3 hotels, but it was unclear to us which restaurants we were allowed to use. For example, at the Trattoria, we were turned away because we didn't have the right wristband. We then decided to only visit the general buffets. Our kids had fun at the water park, and luckily there were several heated pools. Although it wasn't high season, you still had to hurry to get a good spot by the pool. We felt that the lifeguards were laying out towels and that people were paying for them or tipping. But overall, we had a good feeling about this hotel. The animation team also did their best. Another downside was that there were constant salespeople nagging about massages, excursions, or other things. You expect this outside the hotel, but not inside. A "no" was repeatedly tried to be turned into a "yes" throughout the day. After the change of hotel room, it was a successful trip for us, and in terms of price-quality, it was fair! On the beach, we felt a bit pushed aside, as you were only allowed to use a small area. The bar couldn't serve cocktails, only in the hotel itself. Also, regarding food on the beach, it was unclear to us how it worked... we thought you couldn't eat there.
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