Jamie Farwell
Fantastic hotel for families. Great selection of food and enough to keep everyone busy around the complex!
Housekeeping / Service staff were amazing - Reception staff not as great but you dont deal with them much so it was not that bad
Rooms are good - have everything you would need / want. It's a big complex so be prepared to have to walk around to get to things. There is a bus that is quite regular. Each complex area has a pool right outside the room which is brilliant and a bit more chill!
Sanaa Mustafa Abdo
I am speechless when it’s time to talk about this great place, the rooms, the venue all around, the slides in the aqua park, the scene all around are above and more. The top top are the people, the animation team, the pool activities team, the restaurants team, the room service team all of them with no exceptions are professional, you made my trip with family the best, truly amazing and exceeded my expectations. Thank you all one by one. The best in Hurghada. I advise everyone to stay there one day.
Mariya H
We came to Alf Leila wa Leila Neverland Resort in January 2025 and I’ve only got around to doing a review now.. our stay was an absolute dream come true. From the moment we arrived, it felt like we had stepped into a mini city —full of excitement, charm, and thoughtful details made just for families.
The resort is massive with loads of activities to suit everyone. We were constantly busy: the water bumper cars were a genuine highlight, which the kids and adults loved. And just when hunger struck, we were spoiled for choice with multiple restaurants to explore.
We especially adored the meals at Mumtaz and La Casa Particular—the food was simply superb, and the waffles near Mumtaz became an instant favourite treat for the whole gang.
Getting around couldn’t have been easier: the free shuttle to the beach took all the hassle out of travel logistics, so we could stay in our holiday groove without worry. Making life even more convenient, there’s a small mall just next door with great prices—perfect for a quick browse without breaking the bank.
One moment that really stood out was when the reception team went above and beyond. We discovered a strange smell coming from the bathroom in our first room. Rather than making us wait, they immediately relocated us to a fresh, welcoming space with zero fuss. That kind of responsiveness and warmth made us feel truly cared for.
The overall vibe at the resort was bright and friendly, with staff who genuinely seemed happy to help. With so much charm, fun, and convenience packed into one stay, we wouldn’t hesitate to return—it already feels like our forever holiday destination
Hannah Hendry
This hotel was the biggest disappointment of my life.
Although the hotel itself and it's rooms are nice.
The food was boring and repetitive at every meal. The alcohol was horrible like really bad. The water park seemed dangerous. Myself and my son got injured on 2 slides despite following the rules.
Khulood Alnassar
Very disappointing experience and far below the standards of Pickalbatros Hotels. This was my third stay with the chain, but unfortunately the worst by far poor service, unprofessional attitude, and outdated rooms. The rooms look nothing like the photos, and when I asked why, I was told the pictures were taken when the hotel first opened. Cleanliness was average at best, and service was even worse no iron available, no power adapter (we were told to go buy one ourselves), and we were given the room without towels or even a working phone. Overall, it was a terrible experience and I do not recommend this hotel at all
Furthermore, the AC not working most the time
My Booking
