Sylvia Driscoll
I stayed in this hotel for 5 weeks over xmas/new year as part of a travel group. There were 40 of us, all staying for different lengths of stays and dates.
Check in and actually getting the rooms we paid for was certainly a challenge, with most of us being given temporary rooms and moved , for some several times!!! I don't understand how a hotel can get room allocation so wrong.
I'll start with the positives....
nice friendly pool and bar staff
Food could always find something to eat although food was mainly Luke warm.
Xmas and new year events were great although xmas was not included and had to be paid for.
Now the negatives....
Poor reception staff and management.
No lifts to rooms or upstairs reception or bar.
Lack of public toilets, none in any of the restaurants...only 1 in pool area, and 2 in upstairs bar.
Pools freezing not one heated pool in the whole place.
No ramps etc to help those with disabilities.
Beach only accessed by boat.
Building work constant even on xmas day, rubble everywhere.
Entertainment ...limited till new years eve, then after that nothing...no animation team.
Overall we made the most of our holiday....
We went out more than we probably planned due
Boredom at the hotel.
Would i recommend this hotel...no
Would i return ...no
Maria Magdalena Gherghiceanu
It's a superb place to spend a holiday.
All services are great,the staff is very carefully with our needs.
The animation is active in many places on the beach,at the pool and in the evening with attractive shows.
Thanks for all facilities.
Maria Magdalena
Adrianna M
Me and my friends had the best time staying at Panorama!!! From the reception staff, through cleaning, restaurant and spa everyone was EXTREMELY polite, nice and very responsive.
The bungalow we stayed in, as well as the rest of the hotel and the beaches are kept very clean and neat (even from a perspective of ex-housekeeping, and that means something 😂)
The fact that the hotel is not too big makes it a perfect place to relax and chill, but also to make new friends and meet super interesting people. After spending there a few days you already feel like a family with other guests and staff, who are masters at remembering people's names 😁
Big shoutout to the animation crew, you guys were amazing! Despite not having too many people interested in daily activities they were always around trying to motivate everyone to move or play games, and they absolutely rocked the evening shows.
The only thing missing for me was Christmas tree, decorations and lights. It would be amazing to feel the holiday vibe while chilling in the sun in 25 degrees.
All in all, it wwas one of the best hotels I've ever stayed in and I'll definitely be coming back!
Diana Dagmara Kadela
Staying at this hotel is a dream come true for a magical vacation. From the beautiful scenery to the friendly service, everything was amazing and it was the people who made this time so special.
I would like to especially thanks the animators. Their energy, passion and incredible sense of humor made every day full of joy and the evenings unforgettable. Thanks to them, the hotel is full of life and joy, and their commitment is a real role model. The management should be extremely proud of such employees, because they are the soul of this place!
The words of appreciation also deserve the men responsible for optional trips. His positive energy made every trip unique and full of options, the prices were also very good. Mimi was super happy with the trip to Luxor.
We cannot forget the gentleman responsible for Arabic coffee, who every day with a smile created not only aromatic drinks, but also a unique atmosphere.
Special thanks go to beautiful Jaśmin, who with great commitment helped me in a difficult situation. Her care and professionalism made me feel safe, like at home.
In the Spa salon we found an oasis of peace, and the men who did the braids is a true artist.
The only thing missing was a Christmas atmosphere - decorations or thematic accents could add even more charm to the hotel during this special period. Maybe it's worth thinking about lights, decorations or special dinners that will attract even more guests?
My two friends and I would like to thank the entire team for the wonderful memories. This place and its people are absolutely unique! I hope we will come back here to feel this magic again.
Diana, Ada & Mimi 🩷🩷🩷
Karla Goossens
Perfect resort, beautiful surroundings, lush gardens, stunning views over the lagoon, lots of facilities, excellent Wifi, different restaurants with very tasty food and large choice for all tastes, also vegeterian, snack bars at swimming pool and beach, all day boat shuttle to the beach, beautiful large bungalows and villas, some of them with own pool and jaccuzzi, very clean and completely equipped, kitchenette with large fridge and coffee/tea facilities, toilet separated from large bathroom, with hair dryer and extra amenities, large cosy bedroom with lots of storage, safe box and extra pillows, and on top over-friendly staff, very efficient and warm welcoming all over the resort. Very recommended place for a wonderful stay.
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