Adrianna M
Me and my friends had the best time staying at Panorama!!! From the reception staff, through cleaning, restaurant and spa everyone was EXTREMELY polite, nice and very responsive.
The bungalow we stayed in, as well as the rest of the hotel and the beaches are kept very clean and neat (even from a perspective of ex-housekeeping, and that means something 😂)
The fact that the hotel is not too big makes it a perfect place to relax and chill, but also to make new friends and meet super interesting people. After spending there a few days you already feel like a family with other guests and staff, who are masters at remembering people's names 😁
Big shoutout to the animation crew, you guys were amazing! Despite not having too many people interested in daily activities they were always around trying to motivate everyone to move or play games, and they absolutely rocked the evening shows.
The only thing missing for me was Christmas tree, decorations and lights. It would be amazing to feel the holiday vibe while chilling in the sun in 25 degrees.
All in all, it wwas one of the best hotels I've ever stayed in and I'll definitely be coming back!
Diana Dagmara Kadela
Staying at this hotel is a dream come true for a magical vacation. From the beautiful scenery to the friendly service, everything was amazing and it was the people who made this time so special.
I would like to especially thanks the animators. Their energy, passion and incredible sense of humor made every day full of joy and the evenings unforgettable. Thanks to them, the hotel is full of life and joy, and their commitment is a real role model. The management should be extremely proud of such employees, because they are the soul of this place!
The words of appreciation also deserve the men responsible for optional trips. His positive energy made every trip unique and full of options, the prices were also very good. Mimi was super happy with the trip to Luxor.
We cannot forget the gentleman responsible for Arabic coffee, who every day with a smile created not only aromatic drinks, but also a unique atmosphere.
Special thanks go to beautiful Jaśmin, who with great commitment helped me in a difficult situation. Her care and professionalism made me feel safe, like at home.
In the Spa salon we found an oasis of peace, and the men who did the braids is a true artist.
The only thing missing was a Christmas atmosphere - decorations or thematic accents could add even more charm to the hotel during this special period. Maybe it's worth thinking about lights, decorations or special dinners that will attract even more guests?
My two friends and I would like to thank the entire team for the wonderful memories. This place and its people are absolutely unique! I hope we will come back here to feel this magic again.
Diana, Ada & Mimi 🩷🩷🩷
Lilla Novák
Exceeded Expectations in Every Way!😊
Our stay at Panorama Hotel exceeded all our expectations. The room was spacious, comfortable, and even more impressive in person than in the photos. The hotel was immaculately clean, with a beautifully maintained garden that added to the relaxing atmosphere.
A special mention goes to Ahmed and Moustafa at the reception, who went above and beyond to ensure we had an amazing stay. They were always available to answer any questions with a friendly smile, making us feel truly welcome.
My fiancé and I had an amazing time and are already looking forward to coming back in the future!
Lorraine M
Beautiful resort with lovely grounds. excellent staff all so friendly and helpful. Only thing that let's it down is the food and drinks. Not much choice!
Khaled Abu El Naga
**Reception:** Our journey began on a disappointing note with the reception area. It appeared quite outdated and did not reflect the standards of a four-star hotel. Additionally, our friends in suite 707 had an unfortunate experience with the receptionist, which did not help the situation.
**The Room:** We stayed in the honeymoon suite, which was a nice experience overall. The jacuzzi was enjoyable, and I must commend our housekeeping staff member, Rabie, for being friendly and helpful throughout our stay.
**Swimming Pools:** The private pool in our suite was quite small and unheated, but it was consistently clean, which we appreciated. Unfortunately, the main swimming pool was also unheated, making it unusable due to the cold temperatures.
**Zaitouna Beach:** We had free access to Zaitouna Beach, but it left much to be desired. The beach required more cleaning and was littered with rocks, making it not worth spending a day there.
**Food:** The food was, unfortunately, the most disappointing aspect of our stay. We only enjoyed the barbecue prepared by Mostafa; otherwise, the meals were well below average despite the variety offered. It seemed clear that the issues stemmed from the quality of the chefs and the ingredients used. Even with an all-inclusive package, we found ourselves seeking meals outside the hotel.
**Drinks:** I was surprised to find that a four-star hotel served powdered juices like "Tang" instead of fresh juice, which felt rather underwhelming.
**Mosquitoes:** While we understand that mosquitoes can be part of the outdoor experience, we noticed a lack of mosquito repellents available, which should be addressed.
**Staff:** Many of the staff appeared to be disengaged and less welcoming. Additionally, their uniforms could use a bit more tidiness.
**Entertainment:** We noticed the absence of an animation team, which would have added to the overall experience.
In summary, the cost of our stay felt excessively high compared to the value received. There is significant room for improvement in several areas, particularly in food quality.