Zander McNally
The Spa was amazing. Everyone from taking our booking to the treatment room were very welcoming and reassuring. This was my first holiday away as an adult and I felt very well looked after for most of my experience. The catering staff, waiters, housekeepers and especially the Spa staff were delightful. Courteous and respectful.
I would say the only reason this review does not get 5 stars is that upon arrival and at moments throughout our stay, I feel that the reception staff were not only not very helpful but were less than forthcoming with information about the hotel. They could have given us some more information about what cost extra and what doesn’t as well as perhaps taking a little more time to show us where everything is in the hotel. I am still unsure where the Pool is and I had to figure a good few things out myself. This, along with the vibe that we were bothering them as they served multiple people at once, just gave the impression that we were not being prioritised even for a few moments.
However I would like to end on a high note. The other staff were lovely, and the hotel is clean and modern. The rooms were great and spacious as well as a lovely dining room that made us feel like we were eating in a fancy restaurant every single meal.
I would recommend anyone to visit the hotel and not be put off by your first point of contact. The holiday just got better from there.
Daphne van Le
My dad and I had such an amazing stay at the Palmera Beach Hotel last week! The room we stayed in was very nice and clean with an ocean view. Every day the housekeeping staff made up our room very neatly and refilled the amenities we needed. The hotel is nicely located at the corner of the street and lays perfectly close to the beach.
A big thanks to the staff, especially the people that run the all-inclusive buffet we had. The food was delicious, of good quality, and diverse every day. The service was an experience we will never forget. Everyone welcomes you with open arms and a big smile, the service is quick, and it is very noticeable that they enjoy their job.
A special thank you for Alexandra, Mr. Nikos, Ali, Marco, and the chef for making our stay unique and memorable! Elena, thank you as well for being a very good and talented operations manager and for taking good care of us during and after our stay at the hotel. This hotel is highly recommended by us!
Kind wishes,
"Good morning Vietnam!"
Chris Funston
Nice all inclusive hotel right on the beach. Staying here also gave us a 10% discount at their beachfront restaurant as well as Fresh next door. We stayed for 7 days.
We had some minor issues with one of the staff members not wanting to provide us with drinks we'd previously had for some reason, but management was able to fix this for us quickly. Not sure if it was a misunderstanding on his or out part.
The buffet breakfast, lunch, and dinner were all fairly well stocked. Nothing crazy, but the coffee, warm pastries, and the omelette station were great. Also... UNLIMITED JUICE. I love juice. The all inclusive drinks were great too. Tasty cold beer, decent vodka, and very friendly bartenders.
Our room was clean and spacious. We had a hot tub suite and made use of the tub almost every night. The fresh fruit and bottle of white wine on check in was appreciated.
The shower/toilet area was a bit tight and it made it a bit awkward to close the door. The glass shower door was slightly ajar which got the floor wet every time we showered. The toilet was weirdly tall. I'm six feet tall and when I sat down, I was on my tip toes. The rainfall shower was excellent. We were never left wanting for hot water. I saw a panel on the wall in the shower and started pushing buttons which made it constantly beep at me. We contacted the front desk and they sent someone up right away to fix it though.
The beds were very comfortable! Definitely the best bed I've slept on in my three weeks in Europe.
All in all, an excellent time for my first time in Europe. I will definitely consider Palmera Beach when (not if) I come back to Hersonissos.
Thank you!
Erica Wilsher
Absolutely beautiful hotel with very friendly hardworking staff! I’ve read a lot of reviews saying it’s noisy at night however we did not find this at all, so quiet and peaceful. The beach is stunning although I would recommend water shoes at it’s quite rocky in the water. The food included in the all inclusive package is all good. Perfect romantic holiday for a couple in late 20s. We will come back next yea
Madalina Ciubotaru
We had a wonderful experience at the hotel where we stayed during our vacation in Greece. From the moment we arrived, we were greeted with warm smiles and a friendly attitude from the staff. The people here, such as Alexandra, Vasyl, Lena, Anwar, Katerina, Nikos, Angel, and the rest of the staff, were not only kind but also extremely attentive to our needs, always ready to assist and creating a pleasant and welcoming atmosphere.
The cleanliness was top-notch. The rooms were not only clean but also beautifully arranged, with a special attention to detail that made our stay truly comfortable. The fact that the hotel is located in such a convenient area was a major plus. We had the beach just a few steps away, and the proximity to the pedestrian area and a village with a historic center allowed us to explore the local beauties with ease.
In conclusion, our stay was not only relaxing but also enriched by the wonderful people we met and the comfort provided by this excellent hotel. We will definitely return with pleasure!