Sarah Dena
Dear Hotel Owner. Pay your waiting staff more. They deserve it for how hard they work and they set the tone of the service experience. None of your waiting staff talked to me about their pay by the way. They're so busy they barely have time to talk! The reception staff are fantastic. Nothing was ever too much trouble and I had to ask them for help with a fairly sensitive situation which they handled with compassion and privacy. The location is in my opinion the best along the section of this area. A beautiful sunrise walk. The direct access to a very clean beach is a real treat.
Fragiskos Papadopoulos
This hotel was amazing. The best holidays ever.
The staff in ol the hotel was very friendly and professional. Reception, bar, restaurant, kitchen, beach restaurant, absolutely great.
We don't know we're to start and we're to end speaking about this excellent stay.
We won't to say to ol the staff, thank you for this great stay.
Julian Lomax
Overall a good holiday but cant help but feel disappointed. Rooms were nice and clean, food in the buffet was good with plenty of choice. Predominantly German guests who preferred the beach to the pool so always plenty of sun loungers available and no morning rush to grab one. Main drawback however was the poor bar service. The restaurant team were fantastic and the mangeress was lovely to our kids and made a huge effort but the bar staff didnt seem interested at all and were quite rude at times. Panos bar was a joke and it took 45 minutes one night from point of order to getting our drinks. The bar wasn't even busy. We complained about the service and were told simply to talk to reception. When we did tell reception they didn't seem interested in the slightest and when we checked in again in the morning no notes had been taken so the staff were unaware. The evening entertainment was also very poor and the kids were bored so not really a great hotel for families. Beautiful country and good memories with friends and family just let down by some staff that need some customer service training.
Ilie Sorin Ciobanasu
Pro's :
- clean and organized hotel which looks as a 4* hotel;
- the beach is clean and with nice sand and water;
- in the morning the sea is calm and in the afternoon nice waves;
- the hotels gardens are are nice and maintain correctly;
- the hotel personal was nice (we arrived at 3 o'clock AM and they offers us some snacks and water even was not included)
- due to some problems with a cancel flight and a agency that was not collaborating(DANAOS) the hotel was open to support us and came with some solutions;
- the food was good and diverse (we had all inclusive)
- rooms are cleaned every day and ours was with a nice view (sea side and garden)
Con's :
- in the last day some ants were starting to like our room (ground floor room) but nothing serious.
-wi-fi connection was poor;
Laura Palaghia
We spend 7 days at this hotel. Everything was great ,the acomodation, the food , the beach. The staff was very kind.
My Booking
