Melina O.
This hotel has so many great aspects and I really wanted to give it five stars - in fact, I did, but our departure was such a stressful and customer unfriendly experience that I can not recommend it in the same way anymore.
The taxi service in the Hotel ist not trustworthy, its overpriced AND unreliable! We nearly missed our flight because the driver didnt arrive! When we called he didnt pick up. He only showed up half an hour later after we asked the hotel staff for help! Very unprofessional. We even asked the staff many times If we can trust the driver because we heard many bad stories about taxi / transfer in egypt. They said sure we could. What a pity!!! Just sad, the unnecessary stress, to end the vacation like that. :(
Other than that, we really liked the hotel! Especially the friendliness and food in the restaurant are outstanding. Best salad bar / starter buffet I EVER had, even compared to expensive german hotels! All people in the Restaurant are so hard working yet so Kind. Astonishing!
Staff at the pools is also very kind and supportive, especially the mister with the moustache. :)
The Building of the hotel is very beautiful and it has a great astonishing sight (Plaza) right next to it. Everything is super clean as well!!
The animation team does great work. The shows are good overall. It gets quite loud in the evenings, which is not optimal for early sleepers but a great fun if you like a bit action. :)
When I was there, some guests were a bit impolite and loud - the staff did the best they could to make our stay relaxing...
The rooms could use a little makeover, in some rooms the AC didn't work or the shower was a bit off.
Kristin Centofanti Schaefer
We chose this hotel because of its location and the various appealing photos. I am writing this review live, as we are enchanted with every aspect of this resort hotel and most especially the all inclusive service, as the meals are extremely varied, cater for all tastes, beautifully presented and above all, delicious.
As an experienced and fussy traveller, I have rarely come across such outstanding service; from the spotless lobby, dining areas to the beach area, pools and gardens.
The hardworking and attentive staff are always on hand to offer efficient and excellent help and cater to every need.
The other aspect to consider is how reasonably priced our stay is. We have a beautiful sea view room and even in the cool February winter, the sun shines and the heated pools by the restaurant are delightful.
I rarely write such enthusiastic reports but in this case the praise is well merited. Don’t hesitate to come here, you won’t be disappointed!
Zhala Qadir
We had a wonderful experience during our stay! 🛏️ The staff were incredibly respectful and helpful, making us feel welcomed throughout. The food was delicious, with plenty of choices to suit everyone's taste.
The activities were fantastic, especially for families. There’s an outdoor swimming pool and easy access to a beautiful beach, perfect for relaxing or taking a stroll along the shore. For families with kids, there’s a dedicated kid zone and a fun kids' dance party every evening—my daughter absolutely loved it!
Additionally, we enjoyed the option to rent scooters or cars to explore with the family. Overall, it's a great place for a family getaway with lots of memorable experiences!
Kaella Tan
One of the best hotels been to and I’ve been to many!
Room - got upgraded to a bigger one and is really pretty with great balcony view to the point you can just go outside and go to the beach or swim
Service - was the best part they are super kind, friendly and genuine they love to joke around and actually do these things to be nice and they aren’t aggressive either or too quiet they were really kind
Location - if you like fancy looking areas this is the place it’s a little far from the main city but Uber is cheap and the area seems nice in my opinion so
Stella Cai
Love! The private beach is very large, the Red Sea is just stunning. There are lounge chairs everywhere, no need to queue. Although it is still too cold to go into the water, the hotel is grand enough to walk around. Every employee is very enthusiastic and always greets guests with a smile. You can't get this kind of service in Europe unless you pay more than €400!
My Booking
