Lisa Morlock
Outstanding Service at Lopesan Baobab Restaurants
During our stay at Lopesan Baobab, we were consistently impressed by the excellent service provided in all the restaurants. The entire team was friendly, attentive, and professional, making every meal an enjoyable experience.
However, one team member stood out in particular: Francesco. His exceptional warmth, constant smile, and remarkable competence truly made him a highlight of our visit. Francesco went above and beyond to ensure we felt welcome and well cared for. His positive energy was contagious, and he always seemed genuinely invested in making sure everything was perfect.
Thank you to the entire restaurant team for a wonderful experience, and a special thanks to Francesco for his outstanding service. We look forward to returning!
Terry Sullivan
Enjoyed a fabulous 7 night stay at this excellent hotel. Stunning landscaped grounds and numerous pools, all immaculately maintained. Clean, spacious rooms with large balconies. Great restaurants with a huge selection of freshly prepared food and brilliant service from Eduardo and his team on reception.
Erin Lytwyn
While this hotel is beautiful and has many impressive pools and sun beds for the family, I am currently lying in a bed with sand as the cleaners did not change the sheets. I am disappointed in the cleanliness of the hotel, as the first day here when we left our 9 month old to crawl around, we picked her up and she had black knees and black feet from the dirt on the ground. We’ve had to ask every day for them to clean the floors and are diligent in taking our shoes off.
Additionally the noise is absolutely insane. We’ve already switched rooms once and basically all night and day we hear what sounds like furniture being dragged either coming through the vents or the front door. We constantly hear doors slammed, as I believe the insulation is not on par and what other guests and I describe as paper thin walls. BRING EAR PLUGS.
The first day we were here we had the do not disturb sign on our door as our 9 month old was sleeping and the cleaner came in and started yelling into our room asking if we wanted cleaning. My daughter woke up and it took me another 45 minutes to get her back down and ruined our afternoon.
Finally while there are many activities for kids 4-12, there lack any activities for toddlers.
The food is incredible, location is great, and service is kind and fast, but these factors have really impacted our trip and likely we won’t be coming back. We spent 5k (which included 1300 of an upgrade to a suite so our baby could have a separate sleeping space) only to wish we were back home as we are basically unable to sleep or nap in here.
Brader Bang
This hotel was incredible. Stayed here for 8 nights in September, wasn’t too busy like I read about in August. Walking into the hotel was spectacular, stunning entrance surrounded by water features, greenery and even dinosaur sound effects (feels like a jungle) and lobby, entire hotel is well looked after every single day with visible cleaning, maintenance and even gardening duties. Room was spacious, clean and even had phone connectivity to the TV. Dinner every night with a very large range of dishes at the buffet and breakfast equally was lovely. Entertainment had obvious investment as well, professional singers, dancers and even circus performances were amazing. I wasn’t spoken to badly by a single staff member and only ever saw smiles and felt welcomed wherever I went. Service was fast and I couldn’t recommend this hotel enough. Amazing pools with a massive lazy style river (although it’s not actually a lazy river). Decor throughout the entire hotel with live size elephants, giraffes etc just added to the atmosphere. Trees, flowers, plants everywhere made the African feel really come to life. Location was also perfect with 20 min car journeys to nearby busy sea side towns with water sports etc and also is surrounded by designer shops.
I would recommend this hotel to anyone, you have to visit!!😊
keith horley
We had a lovely week stay here in this huge and impressive resort. The food was great with a vast selection of pretty much anything you desire. Service was extremely friendly, with nothing being too much trouble for the lovely staff. It was a truly relaxing time, with perfect weather (late November) for dips in the pools and lounging around with a good book. I've only knocked a star off because some parts of the resort are now slightly showing their age. Some of the mosaic in the pool is a bit scruffy now, there are lots of lights out on their iconic representations of baobab trees, and the paint is starting to flake off around the pool. But that's it, it's a fantastic place to stay and I wouldn't hesitate to go back. In fact we're looking at booking again in spring.
My Booking
