ESE OCD
Really nice hotel, friendly staff and a lovely complex with some nice pools and plenty of sun loungers to choose from.
Please feed the cats at the cat cafe part - if you like cats. They are lovely and lots of people leave them dry food and some pouches. They are so friendly.
The housekeeping days are not made clear at check-in and some of the families/guests seem to make a lot of noise at night/early in the morning so the hotel don’t enforce any kind of noise reduction policy.
I would have expected to see some more recycling bins within the room(s) or within the complex given how important sustainability is.
The mini golf course was fun, although I lost so went in a huff! The supermarket has everything you need and the buffet style dinners are really good. I liked BBQ night and we also tried Mexican night.
I’m only saying 4/5, not 5, because of the lack of clarity around housekeeping and the lack of management of guest noise. This is a cracking hotel.
Iain McKendrick
Stayed for 10 days in a self catering apartment at this location. Rooms were spotless. Rooms cleaned and tidied . Staff are very friendly and willing to help . Food in the restaurant was very good with a good range to choose from . Main reception have also been a great help on arrival and leaving . There's a luggage holding room to keep your cases in before leaving . A lot of families there but they cater for all
Alyson Thompson
Just back from a week in Las MARISMAS, great hotel with three pools, one for children, plenty of very comfortable sunbeds. Beautiful grounds that are exceptionally clean and well tended. The accommodation is huge, two patio windows, one into the big bedroom, large beds and plenty of wardrobe and drawer space, ceiling fan. Other patio doors into living space, extra sofa bed, dining table and fully equipped kitchenette, ceiling fan. Large bathroom with powerful shower over bath and twin sinks. Pool towels provided. Everything very clean. We were ground floor 1109/1110 ( these rooms don’t get the sun so good for the hot months) patio table and three chairs and outside drying space. We were all inclusive, the food in the restaurant was excellent, different theme each night with lots of variety, breakfast was really good with a station cooking fresh eggs, bacon and waffles, we didn’t use the restaurant at lunchtime as we were out and about. Fantastic evening entertainment with a different singer/s each night. Hotel location is good, beach a 15 min stroll and town about the same. All staff very friendly and efficient, on arrival we were greeted by Denise on reception who was really great. Our only negative is the all inclusive drinks on offer, red, white & rosy wine ‘on tap’ was awful, also the cocktails for all inclusive very poor. If you paid for the cocktail it was a very different drink. In the restaurant we ended up purchasing wine only to find out that the same wine was in the all inclusive package in the bar! When paying my bill on leaving I did ask about the ‘wine situation’ only for the receptionist to show me the hotel brochure with which states ‘ local wine with evening meal’ for all inclusive. This didn’t stop us enjoying our holiday just didn’t make any sense.
Jolilly Sephys
Omg loved our stay here over Xmas and new year. Hotel is spotless. Rooms cleaned daily. Fresh towels provided and beds made.
Pool towels are provided for first week but then chargeable for second week if not staying a/inc.
Pool bar food was lovely.. did seem to have to get up early for beds in sun spots but hotel did remove towels on beds reserved but not used.
Entertainment if u want it through day but not forced on you.
Entertainment at night but can't really comment as didn't stay to watch it.
Games room for kids.
Great for families and couples.
20 minute walk to centre of strip so perfect location.
Would definitely recommend this hotel genuinely couldn't find a fault.
Malachy Mcilroy
We stayed here last month it was amazing. Rooms very clean and comfortable. The bar staff and restaurant staff excellent.Only thing we couldn't get any English channels on the TV. As a previous review said lighten at night poor and we also got lost when we arrived at night. Other than that we will see you in November.😁
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