Laura Magee
Beautiful hotel, fantastic food and amazing service!
A member of staff that particularly stood out was our room attendant Omar.
We were met every morning with a big smile and a 'good morning'!
Nothing was too much for him and he went out of his way to make our stay most pleasurable!
We will be back!
Loretta and Will, room 1230 x
Emily Ashwell
We have just stayed at this hotel for our honeymoon and it was absolutely perfect from start to finish.
The reception staff were wonderful, and they greeted us with ‘welcome home’ which I thought was a lovely touch.
Our room was incredible. We stayed in the Jacuzzi Suite (1712) with a wonderful room attendant, Ibrahim who greeted us every morning with a happy smile and kind words - he really did an amazing job.
The selection of food was fantastic, with so much to choose from in the buffet restaurant as well as the 5 restaurants on offer for evening food.
A special thank you to the life guard, Hakim, who made our trips to the pool very relaxing and friendly, always up for a quick chat which makes you feel right at home.
The waiters we had, in particular George and Karim learned who you were from the get go, always an effort to say hello to you with a friendly smile and also remembered your drinks order from your first meeting, so after that you didn’t even have to ask for your drink as it was always brought over to you.
One waiter in the seafood restaurant, Reefs and Shells, Ellyatb, gave us exceptional service, we have never experienced a waiter quite like him. He was approachable, very funny and his attention to detail was second to none.
The facilities were beautiful. We enjoyed the spa, twice and had a couples massage. The beach was beautiful.
The only slight critique is that you will have people coming up to you trying to sell experiences, but even then they were very polite and if you said no they always told you to have a good day with a smile.
It was the perfect honeymoon for us. The service was amazing. We had an amazing time and would absolutely recommend it to anyone who wanted to visit Egypt.
Анастасия Слатова
It was the first time we were in this hotel. The beach, sea and sun beds were great. The hotel is beautiful. I would like to express my gratitude to the team of chefs, it was delicious every day. There are a lot of dishes to choose from. Incredibly talented singers performed every night. From what I didn't really like - sometimes it smelled like sewage in the bathroom. The sheets and some towels still need to be updated. I would also like some kind of quick point with boiling water/tea, because the service was long until we gave a big tip.
Bojana
This hotel is great for a real vacation, with a good balance of peace and quiet, and fun evening programs. While the beautiful beach is definitely a highlight, what truly makes this place special is the amazing staff.
The housekeeping team (big thanks to Hassan and Sayed) keeps everything well-maintained, ensuring a comfortable stay. The beach and the restaurant staff are truly fantastic (too many to name, but all wonderful)!
The reception team is friendly and ready to help with anything you need. Ibrahim was there for us on the first and last days, always finding a quick solution and a way to pleasantly surprise us.
Anjie Love
From the moment you walk through the door you are greeted with the biggest smiles. Amazing food and facilities. The people make this place. (Lobby bar best mojitos ) many thanks to Dasha in particular. You know why. Great location amazing water and beach. More to the area than first realised.
My Booking
