Jed Powell
Jaz Aquamarine is simply superb.
I had never experienced an all inclusive holiday, but got to as a present from my in laws for my partners 30th birthday.
All expectations were exceeded.
The cleaning staff are incredible, working tirelessly to keep the place spotless at all times of day. They also have the most brilliant towel art to greet you once you return to your room after a laze by the pool.
The food was delicious, classic buffet style but with daily rotations for dinner including some delicious local dishes (Molokia is highly recommended) and good lunch offerings at the 2 pool bars and 1 beach bar.
The pools are wonderful with such a selection you can decide if you want heated, a more lively pool, activities or a quiet dip. My only slight grumble would be that they are all very shallow (1.2m) and as a lover of a dive, means this was not possible anywhere.
The cocktails were delicious if not a little deadly from the cheap spirits but the wine and juice offerings included in the package were delicious.
A truly special mention must go to the staff that made our trip one to always remember, they were;
From Four Corners restaurant;
Ahmed (Waiter)
Amr (Waiter)
Beshoy (Waiter)
Hala (Waitress)
Beshoy (Chef)
They all worked tirelessly and in the middle of ramadan whilst fasting to wait on our every need and always doing so with a massive smile and impeccable service.
Shokran Ya Sidiqis
Slight downer here was one of the senior chefs in Four Corners who would prowl the walkway like an angry croc, and at one point screamed at a chef in front of us, solely for him having a lovely chat and suggesting items to us - wildly unprofessional. We never got his name, but he was the only negative I could put on Four Corners.
Overall, I would highly recommend Jaz Aquamarine to all - especially families, and we hope to visit again in the future.
Remco Vrind
We had a very good 8-day vacation at Jaz Aquamarine. The resort is beautifully laid out, and the staff is plentiful not to mention incredibly hardworking and dedicated to making your stay as enjoyable as possible.
One of the highlights for us was the excellent care provided for my partner, who has a gluten allergy. The restaurant managers and chefs were very attentive; the moment they saw us, they gave us their full attention and went out of their way to help. They even filled out an ISO 22000 form to collect feedback for improvements something we really appreciated and found very professional.
After a few days, we started running out of ideas for gluten-free meals. A suggestion for the future might be to create a small menu or idea card with allergen-friendly options to help guests like us with more variety.
Our room was clean and well maintained, and each day we were surprised with a new towel art creation on our bed a lovely touch that made the stay feel even more special.
All in all: excellent service, great attention to detail, and a hotel where you truly feel welcome. Highly recommended!
Dan
Lovely hotel and grounds. Service is brilliant especially if you tip. Bimen at the lobby bar was fantastic fair play. The grounds are very well kept and clean with nice flowers and plants. No shortage of pools to choose from and 3 of them heated to 27 degrees. Food at the buffet can be a bit hit or miss but always found something I enjoyed. Day time food at pool bar and beach bar was great with table Service. Noodles and spring rolls were also good from the huts near the beach. Will definitely return one day.
Lauren Jarvis
Cannot recommend this hotel enough to anyone visiting Hurghada! Staff are so friendly and helpful and cannot do enough for you during your stay.
Food is absolutely beautiful, changed up ever so slightly but just enough each day so it isn't repetitive. We couldn't believe how hot all of the food was at all times, no matter what time you went into the restaurants. We also ate in 3 of the other restaurants on site (Burger Bay, Nino's Italian and Makai Tukai) and all 3 were beautiful, the food was absolutely gorgeous and the staff were as helpful as ever.
The rooms in the hotel are spotless every single day, along with other areas of the hotel (restaurants, bars and reception areas)... even the toilets next to the pool areas were constantly being cleaned. We had an issue in our stay with the hairdryer in the room, we called reception to notify them and within 10 minutes someone was in our room to rectify the issue.
Overall this is one of the best hotels I've ever stayed in and as stated above I would recommend to anyone. They made our first trip to Egypt so enjoyable and the staff were so friendly throughout. Even on checkout they said it would be lovely to see us return soon to our "second home". I am sure we will be back soon!!
Brian Numan
The hotel is immaculately clean. Service and helpfulness of the staff is five star.
The unheard pools were 23° and the heated pools were between 30-32° daily.
Ice creams are readily available all day for the kids.
Waiters navigate the pools regularly to serve you drinks.
Only down point is the dining room at meal times. It’s utter chaos. But that is the only down point of this hotel.
Highly recommend. Would return!