Nuno Rodrigues
Beautiful holiday with my family. The location of the hotel is spectacular. The rooms are very clean, and the environment is very serene. All the staff are kind and helpful. Maybe the food could be improved a little, but for the price paid and for the 3 stars, it's fine. I wanted to say hello to the guy from the animation Valerio, really good good good... always present and available, but the thing that amazed me was that he remembered all the names of the customers including my family
Claire Lewis
Hotel basic but clean, staff were lovely. Food was basic but you get what you pay for. I found lunch the best. Entertainment Alex was amazing in the evening, fun video with music and bingo. Great guy!! Fantastic location, 5-10 walk minutes to beach, bars and local shops which were very reasonable. Lovely restaurants on front, food delicious and bars overlooking the sea.
Emma Hills
The location of the hotel is great!
Unfortunately on arrival we were given a room with 2 single beds for 3 of us, and when we requested another room the receptionist told us there was nothing he could do and that I could wait for the manager who may or may not turn up. They offered a trundle bed that wouldn't even fit in the room!
Luckily another guest offered to swap rooms with us and saved the day! Had it not been for them hearing us at reception I dread to think where we would have slept.
We received no apology of offer of assistance and were extremely disappointed at the lack of customer service and care in this situation. I had even emailed the hotel prior to arrival to make sure we had enough room for the 3 of us and was told there were no 2 bedroom rooms, when in fact there are!
The air-conditioning in the room was not fit for purpose and it would be awful in the height of summer.
The food was not amazing. Not a great choice and appeared to be reheated from dinner to lunch and vice versa. Breakfast was good but we struggled at lunchtime and dinner. In addition there was no selection for children really other than chips and pasta.
There are only 30 sunbeds for the whole hotel and apartments, and 4 umbrellas which was not enough and unless you queued for a bed at 8am you were lucky to get a sunbed!
Usual people leaving towels and disappearing for hours but the lifeguard did remove after an hour or two to free up beds.
You definitely get what you pay for at this hotel and despite the issues we had it was a nice break away but things could be improved!
Mitch
This hotel was one of the most basic and boring hotels I’ve ever stayed at, the food in the restaurant is very boring and rubbish, we were served undercooked chicken on day two which caused sickness, staff are rude and unhelpful, they roll your eyes at you once you make a simple complaint about food being undercooked, the hotel refused to give us any compensation even though they agreed that the chick caused the sickness and was undercooked. The only good thing about this hotel is the location it is in a great location, you can’t get a sunbed unless it’s dinner time or lunch time, towels on sunbeds all day long even though people are not using them, overall if you can avoid this hotel i would, rooms were clean but very standard.
Marianna Estrella
This hotel has an outstanding location.
4 min to the beautiful beach, promenade, bus stop etc.
The rooms are clean and light.
Food is not that variable but you can always find something for yourself.
Vine, champagne, beer are ok.
This hotel is good price-quality 3* hotel in the charming area of Cala Millor
My Booking
