Maya Maya
The room was so small, I've never stayed in a room that small. There were no hangers where you can hang your towels or bikinis to dry, there were no shower curtain so the whole bathroom gets wet during showers. The lights were very dim. The view from the tiny window was the wall opposite of the window with some instalations. The room definitely doesn't deserve 4 stars, 2 at best. Also, the room wasn't properly cleaned, there were hairs found on the bed and in the shower.
Malgorzata Laszczyk
Hotel is located in quiet area, very nice and comfortable rooms. Inside pool and roof top.
One thing which I didn't like was very repetitive breakfast options. We were there for 3 days I can't imagine to eat the same things in longest period of time.
But apart from that everything was great.
andrew frost
After a bit of a wobbly start, I think we found what we were looking for - a centrally located hotel, near excellent transport ( 5 minutes walk to the bus station offering very inexpensive transport to all over Malta, and even to the ferry port for Gozo too!), and near to places of interest, bars and restaurants.
We visit Maltese friends regularly, once or twice a year, so need a good base, and after trying many other hotels- this seems like the one we've been looking for😁.
Initially, a few months before we travelled, As a very light sleeper, I emailed the hotel requesting a quiet room, on the top floor ( no noise from above!) if at all possible - and we did get this on check-in room 530 on the 5th floor at the rear of the hotel front block, facing the outdoor seating ' quadrangle ' - the side and rear blocks do have higher floors and we had some rooms and one of the sun terraces and roof top pool above us.( There is an excellent indoor pool too by the lower ground dining room too.
Unfortunately this room was definitely not quiet! It had the service lift opposite the door, and a guest lift and marble staircase at the side, so was on a very busy though- route corridor with guests using the lifts and stairs to get to the upper floor rooms, sun terraces and pool. I slept very little for the first 4 nights!
On the way out one morning ( being picked up by our Maltese friends, I thought I would mention this to reception, so they knew not to allocate this room as a quiet room to guests in the future!
The response was excellent - although we had arranged to meet our friends, we were offered another room, if we could vacate our room immediately. We couldn't do this because of our prior appointment, but after speaking to our friends, they said they could delay picking up up, if we wanted to change rooms! In 20 minutes, we were shown the 'new' room, moved our belongings, and a filled the wardrobes, in a room that they let us have immediately because of our appointment - rooms not normally available until 2pm! ( It was 10:30am) Outstanding customer service.)
The new room was on the second floor facing the main road, but at the end of a corridor so absolutely no through 'traffic' passing our door! - even near the road it was very peaceful, and 3 great nights sleep followed 😁.
As well as this great ( in asked for service, the hotel, and all staff were also excellent, the food was fantastic, and the hotel couldn't be cleaner! - apologies for the long review, but just had to say how good this hotel was!!! - our new Maltese base! - keep up the great work! 😁👍👍👍
Kameleon
We spent there 5 nights. They not always refilled the coffee and tee tray. We also spotted the nice red 2-3cm long bug (cockroach) in the corridor. Windows were not perfectly cleaned and we also waited 2 days for fixing aircon (it was quite cold in February). Breakfasts were good but didn’t change much over the week. Apart from those, the hotel is decent. Rooms were more spacious than expected.
AllT
I had an incredible stay! My stay would never have been as incredible without Anny's presence.
Anny is a lovely lady who you will find next to reception. She will be able to inform you and organize your activities with great pleasure, she is full of life with a magnificent smile. Anny is a centerpiece of the hotel that we are lucky to meet. She provides you with excellent information! Go see her if you want to see your stay improve!!!! Honestly, I had a wonderful stay... and for that I thank her.