Calvin Mc Gowan
The hotel is fine, it has everything you need. It is relatively cheap and the breakfast and dinner are good.
The downsides are that they seem to try and chest you out of money. For example 2euro a day for the safe, just add it into the original price for gods sake and don't mention it. It's such a stupid business model and leaves the impression of a cheap underhand hotel.
Another example is the wine and water at dinner. These should be included for free, at least the first glass or bottle of water, and again just add it into the price and don't mention it. It is so so stupid. It's like they are trying to be the Ryanair off hotels.
The staff are excellent and very polite helpful and cordial. The pool is adequate and if you are a lap swimmer you can go sideways, I imagine it's maybe 20metres side to side ans the tile patterns can be used as a lap guide.
The gym has good equipment and it's very rarely used.
The location is a bit out of the way, so at night it's a a 20min walk at least yo the centre of the town. The walk is nice and the hotel is tranquil so there are positives to being 20mins away from the noise.
The shower is excellent and the towels are nice, fresh and clean. The room in general is good but depending on where they put you it could be noisy (close to the bar or restaurant). I seen people complain about noise to the reception.
The breakfast is from 8 which is fairly restrictive in winter.
Advice to hotel, just add the price of the things to the overall price and try not to appear as low budget hotel. Change breakfast times to start earlier.
Nadia Abdulghafoor
I stayed a week at Garoe. I absolutely loved the hotel from the reception who are brilliant, to the wonderful rooms and cleaning staff. However, the buffet is lacking more local produce and there is no effort made for those people with allergies. There was a couple of gluten-free bread rolls and croissant but they tasted dreadful. The reception copied my list of allergies, but then the kitchen made no efforts to provide alternative meals or to explain what ingredients were in the meals. The signs of meals only indicated roughly what was in them. Also the restaurant does not provide you with a meal box to take with you on trips that are very early in the morning. You are told you can have an early breakfast at 5-5:30 am but you are not allowed to take anything with you. The Gym needs improvement; the mats are old and dirty and the bicycle is old and does not function. The pool of the hotel is small but is adequate for the size of the hotel and the surrounding is very beautiful. People who stay in this hotel are calm and sportive and it is definitely a hotel where you can relax and enjoy your time in Tenerife.
Mark McKelvey
This hotel is superb. It’s kept immaculately clean, the staff are all really friendly. It’s in a quiet part of the town which I liked. There is a courtesy shuttle bus to the town centre, it’s a long hilly walk back to the hotel! The pool and bar facilities are great - nice and relaxing. Towels are provided too. No mad rush in the morning for a sunbed. Restaurant served a wide variety of cuisine - different options every night. Entertainment in the evening was good, some tradition Canarian shows and music which was enjoyable. Overall - fantastic. I would return to this hotel and recommend booking to anyone! Thank you to all the staff - both front and back of house.
Simon Sabonaitis
This hotel will ruin your holiday plans... IN A GOOD WAY!
We regularly stay in this hotel as our short weekend escape. Every time we have many plans and things to do in the local area, and every time we abandon everything, and just stay in the hotel instead. The services are great, facilities perfect. All very organised, the staff all always very friendly especially Gustavo the lifeguard who always remembers us, also the restaurant staff.
Overall this hotel feels just like home for us. We will back again and again :)
Roy Evans
Excellent hotel in every way. Food, rooms, service pool area. A little out of the way bars etc but there is a shuttle bus in the day and a taxi fare to the town centre is only €6. We loved our stay and hope to return.
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