Robert Matelski
By far the worst hotel I have ever been to. This is supposed to be 4 stars? It doesn't even qualify for 1 star. Most hostels in Europe are of a higher standard than this. The rooms are completely outdated. Shower with no shower adjustment. I won't mention the view from the window, because you can feel like you're in a well.
Food completely inedible, unpalatable. The staff put the food on a plate, there is no self-service. The choice of dishes is a disaster. Pasta, potatoes, 1 type of meat and some vegetables. That's all there was for dinner.
A hotel full of pathological youths, running around the corridors until 2am. They were shouting and slamming doors so much every few minutes that no one on the whole floor slept a wink. There was no possibility of any kind of rest. A nightmare is an understatement. Where is the staff? Security? Nobody reacts... I felt like I was in some kind of prison or juvenile detention centre for young people with mental problems.
I advise everyone against staying at this facility. It makes a mockery of people that such a thing even operates. I'm curious as to how they got 4 stars, because I think all the 3 star hotels in Egypt or other third world countries are of a much higher standard.
Septiana Wulandari
It is a very modest hotel. You get what you paid for really. Nothing much, bed is okay, pretty clean. Breakfast buffet is meh. The extra bed is literally just a portable bed. But the surrounding is pretty okay. They have restaurant, cafe, bubble tea and Starbucks.
Milena Lamar
Excellent employees! Except for one I found on the last day, it seemed to be replacing the attendant.
The place is great. But I was unlucky enough to find a cockroach in my room.
Breakfast is very basic.
The location is worth it.
But, they owe me back the 5 euros they charged me when I arrived. They charge this fee to make sure we're going to return the key, I think that's terrible! And on the day I checked out, who answered me was an unprepared person and didn't give me my money back. I've already sent an email about it and I'm waiting for answers.
Rye Serneo (Rye)
I want to share my positive experience at this hotel with you. Some previous guests have left negative reviews, but I found it to be a gem.
The room was decent and the service from the staff, especially Khalid at the reception and Juan in the restaurant was amazing.
The breakfast at the restaurant is excellent. The portion size is generous, and the quality of the food is top notch.
The price was reasonable and the location was very convenient with easy access to transportation and various attractions.
I definitely plan to stay at this hotel again in the future.
Jill Sullivan
Although the room had a great view across the harbour, the hotel itself was very tired and needs updating. The air conditioning was faulty and the fridge was barely working.
The breakfast was awful with powdered scrambled eggs and hardly any choice. There were still perspex screens up left over from covid 4 years ago so you had to ask for what you wanted. Also when we were there loads of school kids were there on a school trip so at breakfast it felt like a school canteen. This wasn't mentioned when we booked.
The pool was supposed to open at 10, which I thought was a bit late anyway but sometimes it didn't open until at least. 10.30 and one day they were not going to open because there was a bit of a wind. The staff though were great but there weren't enough of them so they were run off their feet.
The location of the hotel was good and there were plenty of good restaurants and bars nearby. Generally I would not recommend this hotel.
My Booking
