brad wakey (bradwakey)
We stayed at the apartments in October half term 2024.
Overall it was a pleasant stay - the rooms are perfectly adequate and clean and tidy. All staff are friendly and attentive.
The facilities are good (well stocked supermarket, nice poolside bar).
The location of the hotel is fine - it's about a 10 minute walk from the Main Street, but it's nice and quiet and there were no problems sleeping in the evenings.
My only negative observation is that the pool area and some areas of the hotel are looking a little careworn - a lick of paint and some basic maintenance is badly needed and would improve the hotel significantly.
Overall we had a pleasant stay and we thank you.
Avril Ramsay
First time here apartment exactly what asked for upper floor with pool view which came with sea view also room 336. Shower really good spacious only downside was housekeeping had to empty own bin and ask for towels. Would definitely recommend and would return again
Alexander Kerr
Staff in reception were very helpful and the staff in the pool bar and evening bar were fantastic. It goes downhill from there. The pool area was filthy. I understand the Canaries are a bit dusty from the winds from Africa but a hose down, that you see regularly in a decent hotel, would make a difference. Sunbeds were a bit like me, i.e. old and saggy but at least I'm clean. They were disgustingly dirty. The room was small with very little storage space and the cleaning was non existent. I was not offered a change of towels or bedding during our 1 week stay. I know its a budget holiday but please employ a few extra cleaners. Rant over.
Chloe Hudson
Stayed on a Jet 2 holiday October 2024. The website does say the room is only cleaned once per week but unfortunately this was on day 6 of 7. Hotel and rep both totally not bothered. We were never told you could ask for fresh towels everyday. The room ended up being covered in sand and really unpleasant to be using the same towels 6 days. Wouldn’t recommend.
Claire Auckland
Loved these apartments, lovely pool area, great pool bar, which has live music in the afternoon once a week. the supermarket is reasonable, and you can eat/drink your items bought from there around the pool. The bar at night is good, also has live music and karaoke. The rooms were clean and adequate for what we needed.