Paula Bretherton
Perfect example of you get what you pay for!
Room was ok, although in need of some tlc. Taped up electric cables sticking out of the wall in the living area. Stayed for 2 weeks and on day 5 had to request clean towels. Day 10 and still no maid service so had to request change of bedding twice at reception.
Arrived gone 9pm and shop on site was closed. Not even a bottle of water in the fridge. After a 30 minute walk in search of an open shop, we gave up. Asked at the bar and they sold bottled water! Why didn't reception tell us when we asked?
No air con, not even a fan.
Positive was the location of the apartments. Small beach opposite and lovely sea view from balcony. Only a short walk or taxi into Corallejo town centre. Fantastic restaurants, bars, cafés and shops and lovely vibe!
All in all, would recommend Corralejo but would maybe try somewhere else to stay 😉
Joe Tobin
The staff where extremely unhelpful
I was put in a 3rd floor room and requested to be moved 3 times during our stay as I am waiting to go for a operation. I have bad mobility. I was given no help whatsoever. There was no AC the room was filthy and we had an infestation of ants. We informed the front desk and was told that they knew about it. No help whatsoever. The bed was solid and the pillows where not comfortable. Also the sofa was broken and repaired with a lump off wood that stuck up in the middle. The climb up the stairs every day almost killed me. And the parking outside was inadequate to say the least. The location was great well situated but that's the only good thing I can say about it. Almost forgot the wood on the balcony was rooting and and filled in with filling very unsafe considering it was 3 flights up
Zoe Glazebrook
The aparthotel itself is lovely, has everything you want/need on site, including a supermarket.
We enjoyed the pool area, but sunbeds got taken up pretty quickly. If you were to come to the pool after being at the beach in the morning, then good luck finding a sunbed.
The apartment is very basic, and the bathroom could do with a good old scrub as the grouting in and around the shower area was built up with mould and scum.
But my main problem was ants!
I could understand if we were untidy and leaving food around, but everything was sealed and stored away, but they just kept appearing out of nowhere onto the kitchen worktops, tiles, and also in the bathroom.
This hotel really needs to sort their ant problem out. Then maybe I would stay here again, but I felt more stressed trying to get rid of ants 🐜 so unhygienic when they were crawling over the kitchen worktops and into the cupboards.
Rooms only get cleaned once during your visit, which is already stated when booking.
They supply a sweeping brush, which was used daily and mop in the apartment, aswell as the general kitchen appliances.
But if I'm honest, I only used to kettle as I didn't feel like using any of the other appliances due to ants - they might have ended up in my food!
And if you check out and need a shower later on in the day before your pick-up, then make sure you "book" a shower as they didn't state that to us when we arrived.
Overall, I would possibly stay here again if they sorted out the ant problem, and cleaning was brought up to a higher standard.
Ian Smith
Another superb holiday at Hesperia Brístol Playa each time we go it seems to get better and better. Bryan the desk manager made our stay exceptional he went above and beyond to ensure our stay would be the best it could. We were treated like family and he couldn’t do enough for us, I treat him as a true friend and he’s a credit to the company and can’t wait to return
Nikki Marsden
I would like to give a very big thank you to Ainoa for her help with several issues I had regarding my accommodation. She was not only very helpful but also polite and friendly in the process. I believe she has only been at the hotel for a short period of time but her level of customer service was exemplary.
A big thank you also to Bryan who was equally as helpful. 😊😀
My Booking
.jpg)
.jpg)
.jpg)
