dalal abdulaziz
My stay at the hotel elevated the joy of my trip to Marbella. Every aspect was impeccable - from the pristine room to the sparkling pool, making it an ideal choice for families. Without a doubt, this hotel will remain my top pick for future visits to Marbella. The standout feature was the exceptional service provided by the staff, particularly the reception Manager, Victor. His unwavering support throughout my stay, and even post-checkout, truly made my experience memorable.
Jacqueline Brooke
This location is wonderful. I would not all this a five star hotel because the room seem to be severely updated. Things are falling apart and there’s mould in the bathrooms. My neighbour was blasting music for two nights in a row and the hotel didn’t compensate me for anything for not sleeping despite it being a family hotel.
The staff were really wonderful, but again the facilities really need to be updated for it to be a five star hotel. This is not American standard.
Yaakov Lebrecht
Beautiful 5 star hotel, excellent service and friendly staff. Just by the beach and close to puerto banus. Room was really nice with spacious terrace and private hot tub. Was an amazing holiday. Would definitely go back again!!!!
Michał Dzik
To this day, the hotel has not sent us an invoice for our stay and for all other costs that we incurred at the hotel. I left the data for the factor leaving the hotel and got the assurance that the invoice will be sent the same day. It looks like a scammer because they didn't bill us any. I wrote 5 or more emails to the hotel, I called several times and continued nothing. I will write to booking and give Appropriate opinion. In addition, we got a family room where other guests could be heard behind the wall, each one conversation from morning to night. Zero comfort.
Anna K
The only good thing I can say about this hotel is a great location. The building is worn out and requires serious repairs. My room was filthy, with broken furniture, a moldy bathroom, a dirty refrigerator, stained curtains, and unmopped floors. The furniture on the balcony was also all dirty. It was all terrible, and I wanted to get away from there as quickly as possible.