sunita dillon
I am at the hotel now since Friday myself and my autistic daughter. I know I should have put my request on while booking but I forgot. As soon as I came in the door I ask if I could be granted a room ground floor and not too far from the pool. First we had to wait for nearly 3hrs for the room and what I was offered was in my opinion the most isolated room with balcony facing the main road. The reception told me that they have nothing at the moment but if I come back in the morning they might have one as people will be checking out. So I did that and not the same person was there. The lady told me the same there is nothing atm but will let me know when something comes up. I am stuck in the room for now 3days. I can’t even go have a drink, listen to music coz have to be with her all the time. I am not saying that the hotel is not good. It is lovely but I think they should at least consider helping people who paid big money to come spend some lovely time here. Just not helpful enough. Very disappointing.
sean mc cabe
Myself, wife and two Kids (4&7) spent a week here in January. Very Good Hotel reasonably Priced. The Breakfast was good. 10-15 minutes walk to the Restaurants & Bars. The Pool was Cold and kids would not spend long in it! Staff were Excellent. Pika looked after Kids Club/ Entertainment and he was brilliant at his Job. Would Visit Again😎
John “bass clef” Buck
This hotel is good for families with kids and teenagers. It is no good if you want to relax around the pool with a book, due to the constant loud thump thump thump of the music around the pool bar, all day long until 8.pm, and the constant screaming of kids. You can't get away from it even in your room.
Apartments just ok for self catering, have to be tall to reach plates. Bare minimal of utensils. The settee is bed settee, only fit for the tip. Most uncomfortable. The disco pub is tatty. I wouldn't spend an evening there.
Good heated indoor pool, but too deep for non swimmers, as are the other pools.
Fave 36
Very good establishment. You get what you paid for. Very nice hotel staff, from the front desk to the cleaners. Room was clean, had 4 different pools and the slides were a Ibrilliant touch! Kids really loved them aswell as some adults. Hotel is perfectly located next to the beach and the main strip. Sheets could have been changed more than once! A place to watch sports in the hotel would be nice - the second bar only opens at night time for entertainment - this could be opened earlier to accommodate this. Apart from this, you literally get what you paid for.
Leah Calladine
You've got to bear in mind - you get what you pay for! For the price this place was very clean (maids came 5 days a week), reception staff were an absolute delight - Andreas was a bloody hoot and always welcomed us with a smile and was happy to do anything for us. The complex itself, fabulous! Clean big pools (there is 2), a pool bar with happy hours which run from 12-1 and 6-7 which is buy one get one free on most items. They also played music once the bar opened and there was a small animation team which offered daily games such as bingo and darts for a chance to win a free cocktail. You have the option to access the breakfast buffet for approx 8 euro each if your self catering and there is food available to order from the bar for most the day which is cooked and brought up fresh from the kitchen. There is also a shop on site (right next to the pool) so for the folks who didn't want to spend their money at the pool bar,, they could drink cold cans round the pool area and the staff welcomed this. They did also cook fresh croissants and other pastries most morning which was a lovely treat. In our self catering room we had everything we needed, 2 hobs, microwave oven, kettle, toaster, pots, pans, cutlery etc,. Everything was clean and well maintained - we had aircon in the bedroom, the one thing that let it down was that the beds were so hard, very thin mattresses which was not the best to sleep on but given everything else we was happy to overlook this. Yes the suites are outdated but you need to remember its a 3* budget friendly complex which offers more than expected.
Caybeach sun - to sum it up.. if you're looking for a place with a great atmosphere, clean big pools, good location and within budget then this is the place for you!