Martin Adams
This is a nice hotel, the staff are amazing here they can’t do enough for you every single one of them bends over backwards to help you say hello greet you with a smile. The food is amazing too we didn’t have one bad meal
While we were staying here, in fact it was so good always something you can find to eat. The main pool is very good too, lots of entertainment going on all day! If you don’t want this plenty of places to go and relax and enjoy yourself. The beach is very good too again the staff are amazing here. The pool party was one of the best I’ve seen or been to, my wife really enjoyed herself here.
The rooms are okay but after 8 years they could do with a re vamp.
I was actually surprised how good it was here. Would I recommend this hotel definitely yes! The food is good this is a massive thing when you go away on holiday.
The hotel did have a few tiny things wrong but not many, some of the reception staff were a little abrupt not all them.
Ryan Mahoney
The entertainment team at Caves Hotel is absolutely unbelievable—they are the heart and soul of the experience. From the moment we arrived, they were full of energy, incredibly entertaining, and went out of their way to make everyone feel welcome and included. They are not only talented but also genuinely friendly and wholesome, creating a fun and engaging atmosphere that made the stay so enjoyable. Their interactive approach ensured that both adults and children had an amazing time, with plenty of laughter and memorable moments throughout our visit.
As someone who is a very fussy eater, I was concerned about finding suitable food, but I was blown away by the variety and quality of the dishes. Every meal was not only delicious but thoughtfully prepared to cater to all tastes. The hotel staff went above and beyond to ensure every need was met, and the dining experience was just as perfect as the entertainment.
The entire experience was flawless from start to finish. The attention to detail, the friendliness of the staff, and the overall atmosphere of the hotel exceeded all my expectations. It’s a place where every moment feels special, and I can confidently say it’s one of the best vacations I’ve ever had. If you’re looking for a stress-free getaway with outstanding entertainment, fantastic food, and warm hospitality, Caves Hotel is the perfect choice. Highly recommended!
Richard Hartley
Teriyaki restaurant was incredible and the Chef was fabulous - unbelievable experience for an all inclusive hotel. That was the star of the show!
Pools are lovely and hotel grounds are also. It does make for a brilliant stay!
My only criticism is the amount of staff who hassle you around the pool for spa, massage, activities and entertainment team, particularly when it goes on every single day of your holiday!
Overall this made for an excellent stay!
Kate J
Food very basic. During dinner, the lack of interest from the waiters, most evenings we were without drinks during the meal.They used a month-old lion for the evening show. It was sad to see an animal that was terrified and was taken from its natural surroundings from its mother. This is unacceptable and should be punished. I do not recommend the hotel and it was definitely our last stay
Liam Loughton
Worst hotel I’ve stayed in to date!
Not sure where it gets its claimed 5 stars. Arrived Friday night - Saturday night had some food from the hotel restaurant & a few cocktails few hours later 2AM I was really ill violently spewing, diarrhoea and really high temperature till about Noon where I had to go to hospital to get IV drips put in me was apparently super dehydrated from “8 cocktails” which they thought was A LOT of alcohol. We were on all sorts of tablets for the rest of the holiday told to drink only water and eat fruit/soup.
Few occasions we’ve not had fresh towels replaced in the room, dirty plate and cups sitting in the room for 5 days. Tbf the bed was always made, bin changed and they cleaned the floor up a bit. - the cupboard where you’re meant to put all your nice clean holiday clothes is very dusty I would give it a miss!
Had no hot water on about 3/4 occasions when trying to take a shower, phoned reception they said they’ll send someone up so I sat around couple hours later no one came so I just had a cold shower.
The restaurant isn’t great, there’s other ones you can book which I never got the chance to because you need to stand in a queue at 11.30 to then get to the front and be told they’re all fully booked. Apart from this the staff here lovely.
Never been so happy to be going home from holiday but you live & you learn. there’s plenty more but I’ll stop the review here as it’ll be too long and no one will read it. Hopefully this helps at least 1 person!