Cala Ferrera Hotel

Anna S

I absolutely do not recommend this hotel to anyone. This was a deeply disappointing and frustrating experience. I feel completely misled and essentially scammed out of my money. I made my reservation through their official website, intending to stay in late April to celebrate my birthday—a very special occasion for me. However, during the booking process, the site suddenly refreshed, and the selected dates were changed without my noticing. After the payment was processed, I was shocked to see completely different dates confirmed—at the end of this month instead. Their policy requires you to immediately pay 50% of the total stay upfront, with the remaining balance due at the hotel. That first half is non-refundable. So I ended up paying for dates I never intended to book—and received no flexibility, no resolution, and no refund. I tried to contact them right away, but it was a mess. I was transferred from one number to another—three or four times—before I finally reached someone at the hotel itself. When I did, I calmly explained the situation and asked for a simple date change, not a cancellation. I was met with a polite “sorry,” but absolutely no willingness to help. They promised someone would call me back within 24 hours. No one ever did. In the end, I had to book a different hotel, because I simply didn’t trust this one anymore. It was a complete waste of my time, money, and emotional energy. Please be extremely cautious if you choose to book here. Dates can change without warning during the reservation process, and the hotel will not take responsibility for their own system issues. Once they have your money, you’re on your own.

kirsty france

Had an amazing 5 days stay. Yes the rooms are dated but they are clean, the bed was comfortable and the shower was strong and hot. The location is out of this world with the beach being a few steps away and the jetty to get the Starfish boat. Made some great friends, the entertainment was fun. The food was fabulous I enjoyed the salads especially. Shout out to Roman, Gregory and Eduardo for their friendliness and exceptional service. Will book to come here again.

Pete Jepson

Fantastic HOTEL. clear tidy very friendly staff excellent breakfast short walk down the steps to the beach. The Hotel gave us a signed V.I.P card so we could have are Own drinks (Guinness) in the bar room as we don't like largers. It may be a 3 star Hotel. But you are treated like a 5 star guest I would DEFINITELY recommend staying here for your Holidays

Nicola Golding

Stayed here for a week and loved every minute. Plenty of choice for food and drinks, which were all very good. Excellent service from all staff, who were extremely friendly and helpful, nothing was too much for them. Rooms though basic were large and airy. The only improvement I could ask for would be a fridge in the room. Would definitely recommend this hotel and will definitely return

P Richardson

We stayed here for 1 week in October 23, and October 2024 with a twin sea view room (rm505 and rm306). Good air conditioning unit, quiet enoigh to have on at night. Hotel would benefit from an update, and the food could be a little more diverse, although since we stayed in 2023, the options and presentation have improved. The menu for drinks is fairly limited for AI option, but has what you need to stay lubricated and happy. The room walls are a little thin, so neighbours can be heard. With single glazing windows, the noise does also travel from outside/neighbouring hotels as well. Some of this is due to the acoustics of the Cala area. The one thing that will stop me returning in 2025 would be the lack of separation between smoking and non smoking areas outside near the pool, and outdoor seating. I do not want to breath in people vape or smoke, if nothing else because I feel nauseous as a result. Smokers feel they can smoke anywhere, which is not OK. On the whole, very good value for money, great staff, and beautiful location and views. If the hotel did get the updates, the prices not doubt would be much higher than they are now.