Gabriele
From the second we walked through the door we were met with exceptionally kind treatment. The lady that checked us in had a great personality and was very helpful and she also offered me a glass of wine while we waited for the room.
The hotel itself is very clean and I am a perfectionist. We had a gorgeous room with a beautiful view!
The breakfast was totally delicious and we also took ourselves to the top floor bar for a drink where there was live music. Gracias! 🫶🏻☺️
Manuel
Great experience we had in this hotel,exceptionally located in the most beautiful area of Arrecife, in the promenade, in front of 'Islote de Fermina' and beside the Reducto beach. Modern furniture, comfortable bed, and spacious rooms. Maybe we missed the 'bidet', I don't understand why some modern hotels don't have it. Friendly staff, good facilities: indoor swimming pool (but covered by glass, so you have the impression of staying outside), and spa ( pay per use).
Good option if you can spend more than 200€ per night. The breakfast is very good and the dinner (in buffet mode as the breakfast) is a good option, especially if you reserve more than one.
G
Our last day at this Nice hotel, very close to airport, rooms are average and bed & pillows are very uncomfortable. As far as 5 star hotels go I would have to say definitely not a 5 star unfortunately. Lifts to and from rooms are a bit annnoying and have you waiting a while on most occasions. Food at the buffet is far from 5* hotel quality, worst I’ve had in a 5* but will do. They do not offer all inclusive which is probably not a bad thing. The pool area is beautiful, we enjoyed the restaurant blue 17 at the top for stunning views, reception area is lovely. Location is right on a beautiful beach but if you want nightlife and shops Arrecife is not the area, you need to go to Puerto del Carmen for that which we discovered on the last day! Weather has been nice overall, sometimes windy and cloudy but mostly sunshine and warmth. If you are used to 5* hotels don’t go with expectations, you’ll be disappointed. Would recommend this hotel for a quiet relaxing break in a nice location.
Kunal Patel
Went here for one week for friends birthday.
Firstly the views from my room were absolutely spectacular and I do highly recommend ocean view rooms here.
All staff were pleasant, friendly and professional. They really did make the stay special for the birthday celebrations.
There were issues with dry cleaning as it is outsourced outside the hotel but the staff did their best.
John Smith
This 5 star hotel shines; the staff are professional, competent, friendly and very well presented. Special mention must go to Marie, Alejandro and Sandra on reception, and Jessica in Bar17. The hotel has amazing sea views if specified, the rooms are clean and well-appointed, and facilities are top notch. Go here for a proper 5 star experience.
My Booking
