Amy Howse
Good-nice rooms, spacious with good facilities. Air con only works if the patio door is closed with handle down. Food was good selection but mostly catered for Turkish and German. Drinks were good and staff always available to serve promptly. Decent cocktails you will have to pay 6 euros for however. Private beach is very nice and the food there is better than at the hotel.
Poor- location at the edge of resort it was far too hot to walk into old town and next to a very busy dual carriageway, be prepared for traffic noise and petrol smells even at night. The entertainment was poor, the stage and tables set out like a theatre don't work. The shows were mostly in German and Turkish, very few staff actually speak much English. Sunbeds is the biggest issue at this pool. Unless you are down before 8 am you have no chance. Turkish families were just taking towels off beds and this caused lots of arguments between families. 5 times I saw almost fighting over sunbeds. This is a real issue that management needs to address. If you use hotel beach towels you are charged 10 euro if you lose a towel so people moving them caused massive issues.
Overall we enjoyed our holiday due to the company and weather but we won't return to Arnor.
Tom
I had a wonderful stay at this hotel! The rooms were clean, the food was amazing, and the staff was incredibly friendly. A special shoutout to Mulla T******n, who made our experience exceptional—his service was a perfect 10/10. Highly recommend!
Family Bikic
The hotel is in the process of decay. Many chairs in the restaurant are broken. When you go down the slide, you feel every composition between the tubes, you feel it to the point of pain. The toilet and shower doors were broken. The toilet is made of black plastic and looks disgusting. The walls are too thin, the music from the mini disc can be heard as if it is in the room, and everything between the two rooms can be heard. The air conditioning is automatically turned off in the entire hotel around 3 o'clock in the morning, including the room. The bed is not comfortable, I am 185 cm tall and weigh 95 kg, the bed does not give enough support to my spine, every day I had pain after sleeping, I had to take two medical massages that helped me. The only good thing in this hotel is the massages. Ice cream can be taken between 15-16 hours. On the beach, gentlemen start serving ice creams always late at 15:10 and close a minute before 16. Alcoholic drinks sometimes have alcohol in them and sometimes not.
Chelsea B
Pros - Lovely hotel, clean and modern. Pool has plenty of sun beds, room is cleaned well, fridge restocked and lots of options at the buffet, lots of actives throughout the day if that’s your thing.
Cons- no drinks menus, only 4 cocktails options, to get the nicer ones on the pictures you have to pay extra (even if all inclusive) about €6 a drink. Staff do hound you everyday (about 2/3 times) to go to parties in the town- we had about 6 people every day asking us to go places (all with a fee of course). You can’t even get a towel for the pool without a 20 min talk about why you should come to their spa, pool table is about €10 to use too. Some days we got offered drinks at dinner other days we didn’t. The food isn’t labelled either, the main dishes are but all the side bits aren’t, I hate to waste but there’s no way of knowing what half of it is. I’d also recommend more signs around, a lot of the staff didn’t speak english so it was a struggle when looking for things because you couldn’t even ask. Foam party cancelled the day before which was a shame as it was something we was looking forward too, it will not be returning for a year now. Cleaner was also already cleaning our room while we were packing up to checkout which was a little annoying, also €45 to check out late was ridiculous!
Also, a big factor on why I have given 3 stars if the fact that everyone smokes everywhere. You can’t get away from it. All around the pool, at the bars, entertainment, around children and all. It’s 2024 I shouldn’t be forced to be smelling smoke all day or move because these people want to chain smoke 4 boxes.
*Also, I will add, for the younger ladies.. the staff will try to sleep with you.. and get a little mad if you won’t, I won’t name names but not very professional*
Overall, a nice experience but I do wish we could have been left alone a little more to enjoy our holiday. Despite majority of the staff being lovely, it always resulted in them trying to sell you something, always about making extra money!
H
Such a beautiful hotel! Literally can’t complain about anything, would definitely recommend..all the facilities they have are amazing and they have so much on for kids. Rooms are kept super clean, staff are amazing (reception staff come across a little blunt) but overall 10/10!