Ali Baba Palace Hotel

Joe Molloy

We are currently staying at Ali barber hotel with still 1 week to go. On arrival to the hotel, we checked in which was a mission in its self-unorganised. We arrived at our room, which was filthy, smelt of damp and all furniture was aged (in need of renovation) we were offered the room to Be clean by the unhelpful staff, after paying for an upgrade which was their Deluxe room which should be a standard for a 4-star hotel as this was still dirty. The staff are shockingly disrespectful and rude! The only member of staff which was helpful and went above and beyond Mohammad who working in the beach restaurant. Not welcoming at all! Only helpful when they are trying to Sell you something. The bar area there's one main bar to serve the hotel in the evenings, which you must queue to get a drink. Only a choice of 3 sprits and 1 beer. The food is disappointing the same every day, flies around food very unhygienic, one of the restaurants has bird flying around. Will not be returning and strongly advise no one books the worst hotel we have ever been to! Should be a 3 star hotel!!

Sinead Walsh

I am currently one week in on a two week stay. I have to express my gratitude already to all of the staff, management, chefs, entertainment staff, bar staff, pool life guards. The rooms are much bigger than the pictures. They will be cleaned everyday if you leave the sign provided on your door. Bottled water is provided daily to your room and will be kept in the mini fridge free of charge. There are many restaurants to eat, all of them very good standard indeed. The staff could not be more accommodating they make your stay comfortable as possible. Whether you are by the pool, In a restaurant, in the lobby, at the beach or in your room, they’re so unbelievably helpful. My son is currently poorly from the heat so I had made a couple calls throughout the day to reception for extra water & toilet roll ect. The manager had noticed my calls and came to my room personally to check all was well and if we needed any assistance. I highly recommend this resort to family’s thinking of coming to Egypt, there is also a water park fully accessible free of charge. There is a beach on the resort. The pool is enormous, in good condition and clean. My room view @ 5123 is fantastic. I’m so happy we chose this resort! Happy holidays!

Ernest Jarmuszewicz

People in there are so nice, rooms almost perfect, good quality of food and drinks, I’ll recommend it to everyone who want to visit Egypt, trust me you have so much to see there! Also the events there are awesome! You’ll never get bored, it is of course optional so don’t force yourself if you prefer laying and sunbathing ❤️

Paul Molloy

One of the worse hotels I’ve ever been to, the standard room stunk so had to pay for upgrade, the food is just about ok but the staff are the worse bunch I have had the misfortune to come across, if they are not trying to sell you something then they don’t want to know. One place to get a drink in evenings with one person serving the whole hotel. Wife left her phone on the seat on first night ( her fault I know) but I approached reception at 04.30 am to see if it handed in it hadn’t been I asked who cleaned that part of reception and they told me it would have been handed in if cleaner had found it at 10am when I asked to see cameras within five minutes someone had found it who worked for house keeping the name is correct in my opinion but I’m sure there are more than forty thieves there. Only one week to go tf

Ashraf Abdelkader

I recently stayed at Ali baba hotel Room number 4730 / 4735 and had a fantastic experience. The service was outstanding, and the food was delicious. The hospitality was top-notch, making my stay truly enjoyable for me and my kids. One of the highlights of my stay was the aqua facilities, which were both relaxing and fun. The attention to detail and cleanliness were impressive. A special thanks to Mrs. Eman from guest relations, who went above and beyond to ensure that everything was perfect. Her warm and professional demeanor made a significant difference in my overall experience. I highly recommend to anyone looking for an exceptional stay with excellent service for the family, delicious food, and staff attitude is amazing everywhere you go.