Sam Govaerts
I came here with my family. The hotel was really nice. The rooms and the service was excellent. The food was amazing, very much variety from Arabian to Italian. The animation team was really great. Daniil was our favorite animator, very nice person.
The waterpark is really fun and the pool was amazing.
We loved our stay here.
Toni Prescott
My husband and I spent 10 days here for our honeymoon. The whole resort is is beautiful and faultless! The food is wonderful, the resort is always clean and the staff are amazing and can't do enough for you. Tito from the animation team was amazing and so friendly! He always had us smiling and laughing, I think my husband has a new best friend. The place is so great we're still here and have already booked again for next year! We'll be sad to leave, by far the best resort I've ever stayed at
Susanne Kearns
Once we got our room upgraded, it was so much better.
Saying that, the bathroom had no shampoo etc and towels were scarce. Also, no irons in the hotel ???.🙁
Was there for 1wk, and never seen the pool cleaned, saying that, it could have been done overnight, was quite wary of using it.
The food was okay, but could have been a lot more varied, not much choice if you are British. The children's food corner, was awful, many a time had nothing in it.
The dining staff in the Italian Buffet, we're very nice and helpful, and tried to help more than the ring tree staff.
Couldn't believe they wanted $3 for a Pina colado, when you are all inclusive, diet juices are non existent apart from coke extra and it tasted the same as coke.
I recommend you buy your own, from the shops, if you are diabetic.
As, for the reception staff, they just couldn't be bothered, everything was a chore.
The shops in the hotel were a right rip off, mars bar $2 pkt of Biscoff biscuits $5 and it only had 12 in it.
The hotel itself is in need of an upgrade.
There is no way the hotel should be graded 4*+. Maybe 3* at a push.
Saying that, The Entertainment Team, were great with the kids.
I think it's about time, they invested in buggies, the poor porters were made to load cases onto a trolly thingy, and manually push them to the holiday makers rooms. Well outdated.
Certainly won't be back to this hotel.
Tomasz Tadla
Great time during our family stay in early March. Everything you could expect from a good-quality all-inclusive stay. There was a variety of food and once week you are allowed to attend a’la carte restaurant. We especially enjoyed the Asian-food choice. The rooms are very clean and seem to be renovated not long ago. Very well-maintained gardens also contribute to the degree of your relaxation. Were there any issues that could be improved? Noise from the facilities under renovation was sometimes disturbing and the fact that only one (small) pool was with being warmed up. But that did not affect our overall experience. Which was great!
Cali Bosse
Rooms outdated and dirty, some staff are very helpful while others are rude and aggressive! Food selection is identical in each restaurant even though the themes are on opposite sides of the world. The drinks alcohol and non alcoholic are watered down and Entertainment is awful and place is full of shops with no prices and people trying to rip you off. Water park was good but things are pretty dated there too..
My Booking
