Mani C
Overall good value for money but definitely not a 5* resort.
We stayed for one week in the Penthouse Suite as a group of 5.
Positives:
- Good value for money for all inclusive.
- Resort looked clean and tidy.
- Spa facilities were nice and the massage received was food.
- Good number of pools/sun loungers around each pool.
- Each pool had a "Snack Bar" which served small food and drinks.
- Excursion activities could be arranged from the resort with pickup/drop off.
- Taxi's available near reception.
Negatives:
- Everything is self service around pools and the main restaurant, so no-one will come to take your order etc.
- Outdoor pools are not heated so we didn't use them.
- Only one proper restaurant to use and its only buffet service for breakfast/lunch/dinner.
- No room service for food (hence not 5*).
- Room wasn't cleaned daily, we had to go to reception one day to ask our room to be cleaned.
- Cocktails are not great quality and served in small plastic cups.
Neutral:
- Resort is about 20 min taxi ride from the main Kusadasi town, if your a young group who want to go out each night - don't stay here.
Overall we thought for the money it is good value, however its not quite a 5* resort.
Maria Marshall
The rooms and the facilities are amazing. The food was good. The cocktails where not too good. The hotel is an hour away from the beach. They have buses that run from hotel and the beach and they drop you. The taxis in the hotel are convenient but they will charge a lot more. The folks on the from desk are nice ... but they can also be rude. It depends who speaks to you. The cleaning ladies were nice but they took the coins we left in the table without our permission. The overall experience was good.
Marta Podsiadło
A hotel in the form of a large estate. You need to book a special free shuttle to the beach (we didn't). The food in the main restaurant is very tasty, especially the food prepared live. The big drawback was the lack of management over the pools. From the morning, all sunbeds were reserved with towels thrown on them, on which usually no one appeared all day. Someone should stop this precedent. Children's slides open only a few hours during the day at certain times. The hotel is located on a hill with large elevations. We had a room at the very end of the complex, on the top floor, which was quite a challenge for us. Each time we had to bring a pram (there are no elevators) and walk several hundred meters to get to meals. It was tiring and frustrating. In addition, the main pools play very loud music, also at the pool bar - these are two separate types, so you can be overcharged at times. The animators are pushy and louder. For the first few days of the holiday, we were very frustrated. Not the kind of rest we expected. There are many pool zones - unfortunately, children's slides are available only at the noisy main pool, and to get a place in other zones you have to get up at 5 am to reserve a sunbed. On the plus side, large and spacious rooms. Cleanliness at 3/5 and they are not always cleaned on designated days. No infrastructure next to the hotel, only very expensive shops in the hotel.
erik van balen
Our second time around at this hotel and loved it as much as the first. Amazing, clean and spacious apartments. Super friendly staff all around and great entertainment program. Great services to get to Kusadasi and most important, it feels very safe with our kids here. Thanks to all staff for a great holiday and a special thanks to Jesse for making our holiday extra special.
Laura hickman
Our apartment was lovely although a little tired. Staff friendly and helpful. Went all inclusive although people complained about the food I thought it was lovely work a large variety. Do wish there was an adults only bar/lounge in the evening though. Never had a problem around the pool with loungers. The spa was amazing
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