Iryna Ivanaievska
We came to Helios Hotel Benidorm for a weekend as a family.
It's a lovely place.
We were met at reception by very pleasant and professional managers who gave us a detailed introduction to all the hotel services, provided us with private parking, gave us towels for the pool and booked us into the spa.
Also in the restaurant and spa it was a pleasure to communicate with very polite and friendly assistants.
The heated pool and sunbathing area allowed us and our daughter to have a great day time.
The spa area is gorgeous, it was a real enjoyment!
I would also like to mention the great culinary variety of breakfasts and dinners. All the dishes were incredibly tasty and the food selection was professional.
In the evening we had the pleasure of attending a live concert performed by a great singer.
Very clean and cozy hotel. Left a great impression.
Will definitely come again.
Bienvenido Spanish
Who ever employs the hotel staff must be good. The staff in the Helios Hotel are a credit to the company. Martijn and Diego and the reception staff are brilliant. Claudio who cleaned our room was very friendly.,polite and kept the room spotless. 10/10
I don't know where to start with bar staff. Jessica, Zunia, Marie-Jesus,Alex, Antonio and Juan are amazing people and super professional at their job. Nothing is too much trouble.
The restaurant staff are also great at their job. Everything is always kept filled and you never have to ask for something.
I started coming to the Helios in 1983 and it's always been the best in Benidorm.
I hope the owners appreciate having such wonderful staff.
Gracias por todo. Seguro que volveremos pronto
Antony Kisby
This was our 4th visit and we're very happy with our stay.
The hotel is clean and well kept. The staff are very friendly and helpful. The rooms are also clean comfortable and spacious. We had a top floor room which was our preference.
The food choice was very good, with a different should of goods each night. Breakfasts were also very enjoyable.
A couple of downsides
The storage space in the rooms is really inadequate. The wardrobe space was very small. Really nowhere near big enough for 2 people staying 5 nights. Also no draw space.
Secondly , the in house entertainment was poor and seemed to only accommodate the large Dutch contingent. The lady on the last night just couldn't sing so we left.
Overall however, we do like The Helios and if we return to Benidorm it would be our hotel of choice.
Matthew Sankey
Great hotel, clean and comfortable, staff very friendly. Bar prices seemed reasonable. Lovely pool area. I'll definitely stay again
Vern Lawrence
We are in the hotel now we have been here for 3 weeks with Edwards coaches and cannot praise the hotel enough. The position is very good the food is excellent plenty of choice I am vegetarian and the restaurant cannot do enough to please me. The hotel is very clean and the staff are friendly all in all a fantastic holiday. The Edwards drivers have been fantastic.