Agua Azul Hotel

Beverly Ferguson

We have been at the hotel quite a fews times and really enjoyed it. The staff rooms service and food is good however on this particular stay we were ill for 5 days with gastroenteritis. We reported it to the hotel and the Jet 2 rep but all they wanted to do was call a doctor. Now we were not the only ones that were ill. All during the holiday we heard from lots of guests that they had been ill with gastroenteritis but did not report it to the hotel or rep. Eventually I was told by the rep that it was going around Benidorm and it was the time of year for bugs. I replied that I have been coming to Benidorm since 2015 at least 5 times a year and never been ill. So some people in hotel were not hygienic. One example a man standing at the cooking area waiting on steak and dipping his hands into the crisps and putting them into his mouth on several occasions without using the tongs. There are signs everywhere to use tongs but people still pick up food with there fingers.Any way the holiday was okay and I might be back at hotel depending on how we feel.

Claire Leigh

Currently coming to the end of our holiday in room 220 ( park view) . First time to Benidorm and Hotel Agua Azul was everything and more that we wanted in a hotel. As a family of 3 the room was still spacious and was kept spotless by staff. Everyone at the hotel (reception, bar & restaurant staff and house keeping) have been excellent. The entertainment by the pool in the day has been great and a great mix in the evening too. Drinks and food plenty to choose from and chefs both in the restaurant and snack bar cook some wonderful food and snack bar food cooked to order which is great! Will definitely be back and would recommend to others. So close to both old and new town too, ideal location. Thanks for a wonderful stay 😊

Seamus Kavanagh

Service was good and the people friendly. But on the second night Wednesday 22 I caught some kind of food bug from the evening dinner I had. I tried the Duck whether the sauce was too rich I don’t know. But I was violently sick Thursday morning and spent all day in bed . My wife got me some stuff from the Chemist which got me sick 2 more times but left me weak for a few more days before I started to recover.

SyEye Drones

Horrible week. During first week of October. We stayed in our rooms due to everyone becoming ill. Food poisoning or some kind of bug going around that hotel. Staff are lovely though. I’d really invest in private bathrooms, this open layout is really uncomfortable and made it difficult especially wen ya unwell and everyone can see through the toilet doors of your silhouette being shown… not great and also they hide the doors from the images on their site. I wouldn’t go again. Think premier inn not 4 star.

Selina Fletcher

What a fantastic hotel. Good clean hotel with plenty of room in hotel rooms. Great friendly staff. Lovely people at hotel. Food great. Entertaimtment every night and part of the day. Great bar. 10 minute walk to the beach. Would recommend this hotel. Can't wait to come back.