3 Star Crete Holidays

Dean Bennett

Absolutely fantastic 😁 couldn't ask for a better experience honestly! It was one of the loveliest weeks me and my girlfriend have had! The staff are super welcoming, rooms are cleaned regularly and the location is awesome! It's quiet as it's in the old town! Which is perfect as there's lots to see and it's not too far away from any shops! They only have two rules. Don't be noisy and don't break anything. Easy enough! 😁 we'll most definitely be returning

Julie Thach

Overall this stay was okay. The WiFi is spotty and barely worked. Not sure why there’s a password system for each person for WiFi that’s spotty. The owners were nice but it was very clear that they were more interested in catering those at the bar. I messaged to inquire about toiletries, not included was never responded to. Needed toilet paper, was told they’d send someone (our cleaning lady was the sweetest) but never came. The location would make you think it was secluded and or quiet but the bar and as another customer reviewed, goes late with the owners sitting there most times.

Kaitlin Gallagher

Staff were horrible. So rude and condescending. Constantly speaking down on us and making us feel small and stupid. Had to pay a total of €105 to cover the cost of a “dirty towel” and “a dirty sheet”. Disgraceful. After reading other reviews it’s very clear that the majority of other stayers are treated the same way and have been scammed out of money. Last time I checked it doesn’t cost €100 euro to buy a towel and a bed sheet. Especially not the kind they use at this place anyway as they are rubbish quality. Will be telling everyone I know not to step foot in this absolute hole. Rooms were so small and bed so uncomfy. Cleaners don’t do their job properly. Beds weren’t changed once during the week stay and were only given 1 roll of toilet roll for the whole week between 3 people. Had to go and buy our own toilet roll from a shop. Felt uncomfortable as a member of bar staff made comments towards me like “hello beautiful baby”. Absolute creep and owners sitting beside him just let him speak like that. I wouldn’t stay here again if I was offered €10000. Gross.

Gretė Gin.

Actually the worst hotel we have ever been. The first night was without sleep because there was a noisy party all night long in the inner yard with a bar. It is acceptable to the owners, who are constantly sitting in the bar themselves. They told us that there are no resting hours but it's not true. The owners are unfriendly, interested in getting and dragging additional money (air conditioning costs 9€/day, Wi-Fi is also paid) and they don't care in clients needs and their well-being. They even didn't allow us to use luggage storage which is included in the website description of this hotel. The only good thing is the location - cosy and lovely old town of Malia.

Wesley de Crom

Good studio for a good price, nice staff en good service, very clean room. In the old town of malia really beautifull. Good coffee at honey corner a 2 min walk and good food at san giorgio and avli and other traditional restaurants nearby. For the beaches you can rent a car or scooter and go to voulisma beach 35 minute drive. Overall it was a really good holiday thanks to all

P. E.

For a low season price it's a very good place. Spacious room. If you take a room with the yard view, it's gonna be quiet at night. A few steps and you're at the sea. I'd definitely come again, it's a good, budget friendly place. 👍

Mike Dave

Basic rooms are in need of an update. The bathroom is the same needs a renovation . Everything you need is in walking distance. Beach very close, so are the shops. Owner always there till 5 pm for questions and directions. For breakfast and lunch , ood cheap food. Tip. Use the rrooftopterrace for sunbathing when it's windy.

jan @broad

Good location ,simplex clean and central ,great sea view.

Jennifer A KresseRodriguez

Manolis was amazing and so was his team. He told us about a beautiful rustic beach where we snorkeled in crystalline waters right off the shore. There were lots of gorgeous fish. The place was just what we were looking for. The price was incredibly good. It was super quiet. I love Hersonissos- I'm referring to the quiet part where Klery is. I highly recommend the self service restaurant called DAVID. They serve Cretan food and it is so good I'm still dreaming about it.

Celeste Settembre

Very close to the beach and the restaurants. Dirty rooms from the first to the last day of my holiday. Old furniture. I refused to have breakfast in there. A real nightmare.

Emma

The staff are very friendly and accommodating. It is a small hotel, which is why it has a family atmosphere. The food is really very good for the price and there is a hot buffet for breakfast. For dinner, the hot offerings vary from day to day, which is very refreshing. The rooms are simply furnished and include a fridge and air conditioning, everything works perfectly. Otherwise, the rooms are always very clean. The location is ideal, the walk to the shopping street is very short, and the beach is just behind it. You can reach everything on foot, but we didn't experience any noise. All in all, perfect if you want to lie on the beach during the day and not just spend your vacation in the hotel. The people are all incredibly friendly, which was very nice.

Ciprian Iova

I only gave two stars because I don't think they deserve more. Cleanliness is a big problem, both in the hotel in general, elevators, hallways, even in the reception, but also in the rooms: a bit washed with the mop and arranged the bed in great haste. On the first day, we had a room in the non-modernized building and the location is a maximum of one star, and the next day we were moved to the more renovated building where, in about two days, we received stained towels, and instead of shower gel, pure and simply refilled with water... It's a pity because they are in a very favorable position, and I think it could show more interest!!!

Danijela Petković

We stayed in this hotel for 7 days in July of 2024. Here is a short recap and a recommendation: -location: 3 minutes walking distance to the main street, 5 minutes from first beach, still always so quite and peaceful. -accommondation: Bigger rooms than we expected. Never saw anyone coming in our room, but still floor was always washed and towels changed every 2 days. -restaurant: Eating by the pool with sounds of violin and guitar during dinner was very nice. Great choice of food, never standing in line or waiting for a table. Got a big 'breakfast to go' early in the morning before our flight. -staff: Beautiful people, always smiling, fast, kind, willing to give you recommendations and answer on all your questions. To conclude, sending a big thank you to people in this hotel and recommending it to everyone!

Monica Gebrial

Stayed here with two of my friends, and we absolutely loved it. All the staff were lovely and very friendly. Hotel was clean and the food was delish. And location was amazing There was also live music as dinner for two of the evenings which was great. And we were blessed with our balcony view Only issue was fridge in the room wasn’t working properly, would make a bad smell when we turned it on.

Raymond Xu

We were put in a room on the annex. It would be difficult to consider that building even a 2 star hotel. Walls were paper thin so we could hear our neighboring rooms' conversations until 1 A.M. every day. It was nearly impossible to sleep for 3 nights in a row. There is no employee in the lobby, and the front door is open to any random passersby. Two nights in a row, a man was slamming his door repeatedly throughout the night and yelling loudly, which would wake up the entire floor. The bathroom was filthy and had mold in it while the actual room itself was coated in dust. In addition, every time somebody showered, water would literally come out of the pipes, and the floor would be covered in water. The only thing the hotel provided was a bath and hand towel, and they only replaced them after 3 days. On the positive side, other than the cleaners, staff was very friendly and tried to make the stay better. The location is nice as you have easy access to both the beaches and the great restaurants in Koutouloufari. Breakfast has your standard fare. Overall, one of the worst hotels I've ever stayed in, but I'm pretty sure the main building is a different story.

Emad Emad

Excellent hotel!!! Friendly staff, very varied and tasty food, clean and in our opinion corresponds to 5 stars!! Special thanks to Carlos (animator) - very funny and professional in his field 👍 The girls at the reception are smart in everything 🤗 The chef of the restaurant is brilliantly talented in preparing dishes. Natalia the waiter is very kind and friendly. We recommend it to everyone and will definitely come back! Thank you 🙏

Yulia Alifanova

We spent a week at the hotel. Starting with the room: we stayed on the ground floor in room 101. The room had an unpleasant smell, which I think came from the sewer. One of the beds was made with old linens that had ingrained yellow stains. The bathroom was small, old, and uncomfortable. After taking a shower, the entire floor was wet, and we had to lay down towels, which were changed once every two days. There was no smoke detector in the room, and there was an empty box from a fire blanket on the shelf. We could hear every flush from the neighbors above. Two other families also complained about the smell in their rooms. One family was upset that their room did not match the photos online, to which the reception replied that the website shows the best rooms, and they don't post pictures of all the rooms. This response came from a Russian-speaking woman at the reception, whom I want to emphasize was rude to the guests. The food varied but was tasteless. The children only ate pasta.

Bas Spoel

We have been here last week, 2 adults and 2 kids 8 & 10, hotel is basic but ok. The pools are great, there are enough sunbeds for everybody. Location is quiet, no partying people or sounds of bars or nightclubs, that was because there is nothing in a 2 mile radius. The All-inclusive is horrible though, bar opens at 11:00 and closes at 22:30. Only postmix drinks (cola, Fanta, Sprite) Beer is non alcoholic!!!! Didn't dare to try the wines. Food is absolutely horrible, you've get a lot to chose from but there are absolutely no flavours and i've got sick after 2 days. My kids only ate the fruits, everything else they couldn't bare. We've spend the rest of our holiday eating at the neighbours (Valentina's, they were great!!!) We weren't the only one complaining about the food, almost everybody we spoken to told us the same. There were people living on bread for more than a week!!! This was the first and the last time we went to Club Lyda.

Zvezda Sigma

Good enough hotel, however with some flaws. Localisation is near busy road with bus stops on line Agios Nicolaos-Heraklion wchich allows for free movement on the island. Yet you must cross this crossroad without traffic lights. Staff tries their best and generally nice. However i must warn you of a an "entartainer" Carlos wchich is annoying cringe and rude. But despite that is good enough hotel.

Patricia Lord

The hotel was fabulous The staff was very obliging and couldn’t do enough for you, Especially George, he was so kind and very, very helpful, , We have been there before, and we will definitely return,

Skaiste Petraityte

Lovely hotel! They serve very delicious food. Big variety of seafood like octopus, calamari, mussels, all sorts of tasty fish. We got an amazing room with a seaview. The hotel has 4 big outdoor pools and a baby pool. Beach is a walking distance but you can also be taken there on a bus (3 times daily I think as we had a rental car). Such a lovely view from the hotel, you see the sea from the restaurant which makes it so romantic to eat there. Great drinks! Happy with room service too! Can't recommend this hotel enough, we were very happy there and would go again.

Zsuzsanna Baumgartner

Our holiday story: we booked a hotel nearby, where they cancelled our booking 3 days before our departure. 4 of our family has been separated into 2 different hotels. The holiday agent offered us Panorama Hotel Village and we were very happy and satisfied with this offer and the rest of the holiday. Our room was clean and tidy, the AC was working perfectly. Due we like to try local cuisine, the selection of meat, vegetables, fruits and dessert were amazing. Irene, the Reception lady is very welcoming and friendly. Soula, the Manager was very helpful and understanding when we came across with another difficult situation with our joined family members. The bar and the buffet staff were friendly, smile, helpful. Check in is through an application but you can use it to book a table in their own restaurant and gives you useful information about the bar, pool and the island itself. We didn't use the pool due we discovered the island and it's unique beaches by our rented car. There is a Shuttle bus service to the nearest beach and 2 shops, one is on site the hotel and the other is 5 minutes walk below the hotel. We will definitely book this hotel again if we come to visit Crete.

JoeRobertson

Booked the hotel all inclusive as a couple for 10 nights. Overall it was okay, very average. Possibly would not recommended anyone elderly to visit as it is definitely quite a far distance to everything. The area is very nice and good views but not an awful lot to do around, unless you want to use transport. The food and drinks on the all inclusive were very poor we found, pretty much the same stuff everyday and very low quality, the cocktails were very watered down and gave extreme heart burn which quite a few people agreed. We paid extra for a maisonette, this was unnecessary as the normal rooms were probably better which we seen from friends staying. Told a Mountain View but the balcony looked out to nothing at all (side of a hill). We found some of the staff very rude and not helpful at times, came across very lairy. The girls work extremely hard on the bar though we noticed and friendly. The hotel does have entertainment most night which was decent and the vibe was pretty good, if you can get seats. The pools around the hotel are nice but most people reserve sunbeds. I personally would not come back to this hotel. Would definitely recommend the area but probably not the hotel.

Brad Walsh

Had a great stay here! Food, view, and rooms were all excellent, and staff provided a great service, with a great attitude. A particular mention goes to Irene at the front desk, there was an issue with my air conditioning unit and she got maintenance out straight away. She was also very helpful with organising travel to various activities and lent me her personal beach umbrella during my stay. Thank you!!

Jo Goddard

Booked via love holiday timings didn't match up!! Arrived at hotel around 5am all shattered to be told your check in is 3pm! Unless we wanted to upgrade ofcourse. We were lucky to be given all Inc bands but had to sleep on sunbeds for a few hours before breakfast. Room was ready around lunch time. Food was ok happy We only had a week of it tho as food wasn't very hot etc. Views amazing not an awful lot around this hotel not ideal for anyone with limited mobility. Hotel communal areas very clean. Rooms weren't cleaned whilst we were there sheets barely cleaned just folded old sheets and regularly forgot to give us towels had to go to reception to ask. Entertainment team 2024 were great. Not alot of evening Entertainment in September maybe different in in summer. Hotel all Inc drinks end at 11pm but bar open later so u have to pay!! Mixer cokes etc cocktails very sweet not very nice unless you pay!! We had a fab time for what we payed we were satisfied. Oh and transfer back to airport kept us waiting over an hour turns out they forgot us hotel amazing sorted this out.

Tom Wawka

Currently staying at the hotel and loving it. Perfect for families and couples. Food is amazing, great bar and the staff are super friendly. Rooms are nice and modern. Everything is immaculately clean. Pools and gardens are beautiful and relaxing. Great location close to beach and near shops etc. Would highly recommend.

Karianne Brandt

The rooms were a bit tired. They need a little bit of love. Looks like an older hotel. The pool was very nice. All inclusive was a waste. I wish they would write what kind The food was, so we would know if we eat pork or chicken.. The service was nice.

Amina A

Stayed here in August 2024. For the price it is a really great hotel with great food. We enjoyed it, especially the plus is that they have a tennis court and you can get all of the equipment at the reception 🎾 Very close to the beach 🏖️

Julia Pasaman

This hotel has 4 stars, but the most valuable fifth star is its staff. We have visited many countries and stayed in different hotels, but we have never met before such friendly and caring employees anywhere. The hotel is compact, but cozy. The rooms are small, but neat. Food is delicious. The territory is well-kept. The only thing missing is a playground, at least a small one. If you are looking for a quiet family vacation, I definitely recommend May Beach Hotel.

Romaisa Malki

The service was verry good! 5 stars for the service. The hotel was beautifull, and verry clean. I definitely recommend this to everyone if you go to Crete.

Ági

We spent a week at Sunrise Hotel! I have to admit that I can not add negative comment about this lovely hotel. The room was clean and nice with a view. The staff is just amazing. Everyone is smiling and you can feel that they want you to enjoy the time you are with them. Food is tasty, fresh and changing daily, you have a choice. I would give more stars to this hotel :) Thanks Sunrise Team!

George M Crozier

This hotel is a hidden gem, the food is just amazing, you will not regret coming here. Rooms are fantastic, with lovely cool air conditioning. Did I mention the food, each meal was just great. The pool is nice with a. Covered bar area at the end, with snacks available. I recommend the sausage rolls and the toasted sandwiches. We came as a party of 15 Which was great to spend time around the pool and eat together. Worth every penny. Will definitely come back

m508

Amazing. Family run business that treats you like a part of the family. We arrived late due to flight/ shuttle delays, and the first thing we got as we walked in was "it is dinner time, please follow me for dinner" hospitality on a different level. Rooms are nicely decorated with nice functionality in mind. We got split-level maisonette, and it was more than enough for us. Service approaches you daily for fresh towels and linen changes. The food was superb, weekly cycle with lots of local specialities and dishes, you will not get bored for sure. Amazing Greek evening with lovely barbecue was my favourite. Will definitely revisit on some stage.

David Bland

What a fantastic hotel. Staff are friendly and attentive, the food is great and varied. Rooms are spacious and comfortable all in all a superb place to stay.

David Stewart

Lovely all-inclusive with a nice chill vibes and really good food! Everything was clean and the staff were all super friendly. Genuinely loved staying here, plenty of room to just lie by the pool and chill, with all inclusive drinks, including cocktails. I know food is really hit or miss at some resorts, but genuinely every night was really good with loads of options, even a “kids” section which would always have some sort of pizza and chips. Would recommend 100%

Γιαννης Κλουβιδακης

The rooms are very big clean and beautifully decorated. The view is so beautiful to the mountains and to the sea.. The stuff is so friendly and good with the customers. The stuff team is very friendly leaving all the customers pleased. The food is very tasty and has a very big variety of choises leaving all the customers satisfied and happy. They have very big variety of food salads and sweets.

Johansson

We booked our trip last minute at a great price, and it turned out to be a wonderful getaway for both of us. Male (25) & Female (24) Pros: - Food: The food exceeded our expectations, offering better taste than most All-Inclusive hotels/resorts we've experienced. The ice cream, however, was a bit bland, though the banana and strawberry flavors were quite good! - Sunbeds: The sunbeds were top-notch—high-end, new, and incredibly comfortable, adding to the overall relaxation. - Executive Room: We were lucky to get a newly renovated room with AC, and the large balcony with afternoon sun was a fantastic bonus. - Staff: The staff were incredibly friendly and welcoming throughout our stay! Mixed Impressions: - Pools: We mostly used the "adult" pool, which was nice and relaxing, but it wasn’t that big. Also, most of the sunbeds were already taken by 8:30 AM, so you need to reserve early. The "kids" pool looked like a lot of fun for the younger guests. - Beach: Just 10 steps away from the hotel, you’ll find a stunning, though rocky, beach with amazing views. The downside is that sunbeds cost 5 euros to use. - Activities: They offer free board games and table tennis, but billiards and air hockey cost around 1-2 euros. - Night Shows: Some nights feature entertainment, and the karaoke night was definitely our favorite! Cons: - Neighboring Hotel: The only drawback was the noisy neighboring hotel, which could be a bit distracting at times. Overall, we had a very pleasant stay at Maleme Mare Hotel and thoroughly enjoyed our 1-week All-Inclusive vacation!

Christian Henningsen

I had a very good vacation here. Its kids friendly, Quiet area and just very chill place. Pool is 10/10 and the Beach is close. The only thing i could improve is maybe the food, but i would come back.

Χάρης Σινάνης

Amazing resort!The staff was very kind and helpful to every member of our family! Exceptional hospitality and great food with live cooking show every day! The view is outstanding and peaceful scenery made us relax and have a great time! Our children loved it! The two pools near the bar and the entertainment nights were fantastic!!!The place to be !

Maria Frantzeskou

Best staff ever. Swimming pools and gardens really well kept. The cleaning staff did a great job. The all inclusive buffet had always new and fresh dishes. We wish we could stay longer!!!

Andy Gower

Small privately run hotel. If you want a big international plastic place it’s not that. Two daughters of the owner seem to run it and they are great. Nothing is too much trouble. We arrived at 1am to find our room had two double beds and a single. The kids didn’t want to share so the night porter got us another bed at 2am! Rooms are very clean, spacious, cleaned daily, fresh towels. Breakfast is a Greek selection. We really enjoyed staying here.

Malik Abdoumajit

We just checked in yesterday evening and were warmly greeted at the lobby. After a long walk, we had a good night rest. Woke up feeling energized. So the beds have passed the test. They have a good basic assortment of basic food for a basic breakfast buffet. What a great place to stay! Price-quality ratio is good! You get what you pay for. I am looking forward to the rest of our stay here.

Shelley taboch

We stayed at the Arabella hotel. It was a wonderful stay. Everything was perfect. The owners are warm and welcoming. Anything we needed or asked was taking care of straight away. Thank you for a great holiday 😊

Alecsandru Predatu

Friendly staff, clean room, nice pool, a lot of young people , you have luggage room to leave your luggage until your room is ready to check in, billiard table and a nice view from balcony. Really firendly manager that helps you with everything.

Wojciech Tyc

A very nice hotel, everyone was smiling, the food was fresh and good. The rooms were clean, cleaned every day, nothing to complain about.

Estelle Descamps

Nice little hotel, ideally located on the sea front in Panormos. Nothing too fancy but the room was clean and the lady at reception very friendly.

Iain Jarvie

Went twice, dinner was delicious and free desert and Raki both times.

Sus Hviid Huss

Lovely, Small Village Hotel. Spacious, clean apartments, friendly people, top service, beautiful homecooked breakfast. Quiet and picture perfect spot on harbour front in the east end of Panormos. Village and beaches in walking distance. If you want the best of Crete, no fuss, quiet and friendly atmosphere- this is a gem 🇬🇷💙

adrian bryant

Our stay started on Sunday 14th August and we leave on the 28th. When we arrived outside it looked so nice as was new we were told. Firstly on entering everything looked all freshly painted but within a hour our feet were black the floor was filthy and obviously never been mopped. The cleaner said it had just been cleaned but she'd only brushed it! This was mopped the next day and no more black feet. The air-conditioning didn't work on the Sunday and had to wait till Tuesday for this, We were given a fan but not much use. It was advertised as having a safe in the room which we were promised the man was coming Sunday and it still hasn't been done. Lots of promises but all lies. The Wi-Fi again advertised does not work in the room so we asked for a Wi-Fi extender which she said she was going to get it but didn't turn up. No sorry and just it's broken when didn't appear. This manager Helena is totally out of her depth spouting promises she knows she can't fulfil. We have to take our valuables with us everywhere this is ruining our long waited for holiday. We only changed our accommodation as my disability is worse and needed to be closer to the beach. The shower has no shelf so all cleaning used has to be on the floor and the shower adjuster comes off in our hands it's just so cheaply put together. Its just hell not helped by the manager that will not take text email or phone and you can't find her. Also the TV is watchable for about 10 minutes then goes black. ☹️☹️☹️

Debbie Higgins

What a find, our accommodation was basic but spotlessly clean, very lovely people in a beautiful part of Crete. Always room at the pool. Plenty of tavernas to eat/drink st, all within walking distance. We were here end of July, peak season, never had a problem getting a table with fantastic sea views. There are 3 beaches to choose from, again never too busy, always sunbeds available if you want and free one on the middle beach. The people of Panormo where all lovely. If you want peace and quiet, nice food all hassle free Panormos is perfect.