3 Star Crete Holidays

Dean Bennett

Absolutely fantastic 😁 couldn't ask for a better experience honestly! It was one of the loveliest weeks me and my girlfriend have had! The staff are super welcoming, rooms are cleaned regularly and the location is awesome! It's quiet as it's in the old town! Which is perfect as there's lots to see and it's not too far away from any shops! They only have two rules. Don't be noisy and don't break anything. Easy enough! 😁 we'll most definitely be returning

Robert

Nice aparthotel in a quiet location right next to the old town and about 20 minutes walk, depending on which beach you go to. Restaurants, bars, supermarkets, ATMs, laundry service etc are nearby. Everything was very clean and the rooms were cleaned regularly. There are two pools and plenty of sun loungers to relax on. The staff are super friendly and helpful. The value for money is also very good. I would gladly stay again, I can recommend the accommodation!

Jules T

Overall this stay was okay. The WiFi is spotty and barely worked. Not sure why there’s a password system for each person for WiFi that’s spotty. The owners were nice but it was very clear that they were more interested in catering those at the bar. I messaged to inquire about toiletries, not included was never responded to. Needed toilet paper, was told they’d send someone (our cleaning lady was the sweetest) but never came. The location would make you think it was secluded and or quiet but the bar and as another customer reviewed, goes late with the owners sitting there most times.

Kaitlin Gallagher

Staff were horrible. So rude and condescending. Constantly speaking down on us and making us feel small and stupid. Had to pay a total of €105 to cover the cost of a “dirty towel” and “a dirty sheet”. Disgraceful. After reading other reviews it’s very clear that the majority of other stayers are treated the same way and have been scammed out of money. Last time I checked it doesn’t cost €100 euro to buy a towel and a bed sheet. Especially not the kind they use at this place anyway as they are rubbish quality. Will be telling everyone I know not to step foot in this absolute hole. Rooms were so small and bed so uncomfy. Cleaners don’t do their job properly. Beds weren’t changed once during the week stay and were only given 1 roll of toilet roll for the whole week between 3 people. Had to go and buy our own toilet roll from a shop. Felt uncomfortable as a member of bar staff made comments towards me like “hello beautiful baby”. Absolute creep and owners sitting beside him just let him speak like that. I wouldn’t stay here again if I was offered €10000. Gross.

Angela McBride

This is our 3rd time staying at this hotel, staff are very friendly and welcoming. Rooms are very clean and towels changed regularly , breakfasts are good and great location in the old town, will be back again 😁

Emma

The staff are very friendly and accommodating. It is a small hotel, which is why it has a family atmosphere. The food is really very good for the price and there is a hot buffet for breakfast. For dinner, the hot offerings vary from day to day, which is very refreshing. The rooms are simply furnished and include a fridge and air conditioning, everything works perfectly. Otherwise, the rooms are always very clean. The location is ideal, the walk to the shopping street is very short, and the beach is just behind it. You can reach everything on foot, but we didn't experience any noise. All in all, perfect if you want to lie on the beach during the day and not just spend your vacation in the hotel. The people are all incredibly friendly, which was very nice.

Ciprian Iova

I only gave two stars because I don't think they deserve more. Cleanliness is a big problem, both in the hotel in general, elevators, hallways, even in the reception, but also in the rooms: a bit washed with the mop and arranged the bed in great haste. On the first day, we had a room in the non-modernized building and the location is a maximum of one star, and the next day we were moved to the more renovated building where, in about two days, we received stained towels, and instead of shower gel, pure and simply refilled with water... It's a pity because they are in a very favorable position, and I think it could show more interest!!!

Danijela Petković

We stayed in this hotel for 7 days in July of 2024. Here is a short recap and a recommendation: -location: 3 minutes walking distance to the main street, 5 minutes from first beach, still always so quite and peaceful. -accommondation: Bigger rooms than we expected. Never saw anyone coming in our room, but still floor was always washed and towels changed every 2 days. -restaurant: Eating by the pool with sounds of violin and guitar during dinner was very nice. Great choice of food, never standing in line or waiting for a table. Got a big 'breakfast to go' early in the morning before our flight. -staff: Beautiful people, always smiling, fast, kind, willing to give you recommendations and answer on all your questions. To conclude, sending a big thank you to people in this hotel and recommending it to everyone!

Monica Gebrial

Stayed here with two of my friends, and we absolutely loved it. All the staff were lovely and very friendly. Hotel was clean and the food was delish. And location was amazing There was also live music as dinner for two of the evenings which was great. And we were blessed with our balcony view Only issue was fridge in the room wasn’t working properly, would make a bad smell when we turned it on.

Jackie Shaw

Hello had lovely stay at hotel staff was lovely very polite. The area was nice not far from beach rooms could be improved apart from that had lovely stay 😀 x

P. E.

For a low season price it's a very good place. Spacious room. If you take a room with the yard view, it's gonna be quiet at night. A few steps and you're at the sea. I'd definitely come again, it's a good, budget friendly place. 👍

Mike Dave

Basic rooms are in need of an update. The bathroom is the same needs a renovation . Everything you need is in walking distance. Beach very close, so are the shops. Owner always there till 5 pm for questions and directions. For breakfast and lunch , ood cheap food. Tip. Use the rrooftopterrace for sunbathing when it's windy.

Jennifer A KresseRodriguez

Manolis was amazing and so was his team. He told us about a beautiful rustic beach where we snorkeled in crystalline waters right off the shore. There were lots of gorgeous fish. The place was just what we were looking for. The price was incredibly good. It was super quiet. I love Hersonissos- I'm referring to the quiet part where Klery is. I highly recommend the self service restaurant called DAVID. They serve Cretan food and it is so good I'm still dreaming about it.

Celeste Settembre

Very close to the beach and the restaurants. Dirty rooms from the first to the last day of my holiday. Old furniture. I refused to have breakfast in there. A real nightmare.

Zuza W

Very nice hotel, clean rooms with air-co, talkative staff, good prices in the small restaurant (food was not so bad and well-sized portions; I had really cool iced cappuccino) and very close from beach, restaurants and small shops (lidl 10 minutes far by walk).

Emad Emad

Excellent hotel!!! Friendly staff, very varied and tasty food, clean and in our opinion corresponds to 5 stars!! Special thanks to Carlos (animator) - very funny and professional in his field 👍 The girls at the reception are smart in everything 🤗 The chef of the restaurant is brilliantly talented in preparing dishes. Natalia the waiter is very kind and friendly. We recommend it to everyone and will definitely come back! Thank you 🙏

Yulia Alifanova

We spent a week at the hotel. Starting with the room: we stayed on the ground floor in room 101. The room had an unpleasant smell, which I think came from the sewer. One of the beds was made with old linens that had ingrained yellow stains. The bathroom was small, old, and uncomfortable. After taking a shower, the entire floor was wet, and we had to lay down towels, which were changed once every two days. There was no smoke detector in the room, and there was an empty box from a fire blanket on the shelf. We could hear every flush from the neighbors above. Two other families also complained about the smell in their rooms. One family was upset that their room did not match the photos online, to which the reception replied that the website shows the best rooms, and they don't post pictures of all the rooms. This response came from a Russian-speaking woman at the reception, whom I want to emphasize was rude to the guests. The food varied but was tasteless. The children only ate pasta.

Zvezda Sigma

Good enough hotel, however with some flaws. Localisation is near busy road with bus stops on line Agios Nicolaos-Heraklion wchich allows for free movement on the island. Yet you must cross this crossroad without traffic lights. Staff tries their best and generally nice. However i must warn you of a an "entartainer" Carlos wchich is annoying cringe and rude. But despite that is good enough hotel.

Bas Spoel

We have been here last week, 2 adults and 2 kids 8 & 10, hotel is basic but ok. The pools are great, there are enough sunbeds for everybody. Location is quiet, no partying people or sounds of bars or nightclubs, that was because there is nothing in a 2 mile radius. The All-inclusive is horrible though, bar opens at 11:00 and closes at 22:30. Only postmix drinks (cola, Fanta, Sprite) Beer is non alcoholic!!!! Didn't dare to try the wines. Food is absolutely horrible, you've get a lot to chose from but there are absolutely no flavours and i've got sick after 2 days. My kids only ate the fruits, everything else they couldn't bare. We've spend the rest of our holiday eating at the neighbours (Valentina's, they were great!!!) We weren't the only one complaining about the food, almost everybody we spoken to told us the same. There were people living on bread for more than a week!!! This was the first and the last time we went to Club Lyda.

Marina Sturmey

Unfortunately I don’t even want to give this place a one star! My experience has been awful. We came as a family of 4 as a last minute holiday and ended up wanting to spend time anywhere but the hotel. Rooms are basic and dated, nowhere to dry the wet towels, balcony door half broken. Location is a good 20-minute walk from the beach but ok, the bus service is infrequent and therefore gets very crowded. Food and menu are very limited, repetitive, poorly labeled. Food:. Some food, e.g. baked beans have a distinctive vinegary taste (probably to disguise the quality and freshness of the product). Most of my family ended up with upset stomachs by day 5, ending up with not touching their food for the rest of our holidays. All inclusive, which we were, is a waste of money. The local wine they served was undrinkable, coffee (instant not freshly brewed) just about bearable, but any decent cappuccino or even a juice (not squash) was payable! There are only 2 pools (I am not counting a 2x2 toddler splash thing), one of which was heated, which was nice, but very busy. Sunbeds are a big issue as there are not enough of them for the number of guests, so you end up with nowhere to sit with lots of empty ones with the towels on them. Unless you are prepared to get up at 7am on your holiday to “reserve” your sunbed, you won’t be able to use the hotel facilities, as was in our case, we ended up going to the beach most days. And last but not least, the entertainment was mediocre, a lot of YouTube music on a screen with ads! All in all, it’s not just a waste of money, but ruins your holiday. Seriously, how other people can give this a positive rating, I do not know. Do not come here is my strongest advice.

Zsuzsanna Baumgartner

Our holiday story: we booked a hotel nearby, where they cancelled our booking 3 days before our departure. 4 of our family has been separated into 2 different hotels. The holiday agent offered us Panorama Hotel Village and we were very happy and satisfied with this offer and the rest of the holiday. Our room was clean and tidy, the AC was working perfectly. Due we like to try local cuisine, the selection of meat, vegetables, fruits and dessert were amazing. Irene, the Reception lady is very welcoming and friendly. Soula, the Manager was very helpful and understanding when we came across with another difficult situation with our joined family members. The bar and the buffet staff were friendly, smile, helpful. Check in is through an application but you can use it to book a table in their own restaurant and gives you useful information about the bar, pool and the island itself. We didn't use the pool due we discovered the island and it's unique beaches by our rented car. There is a Shuttle bus service to the nearest beach and 2 shops, one is on site the hotel and the other is 5 minutes walk below the hotel. We will definitely book this hotel again if we come to visit Crete.

Skaiste Petraityte

Lovely hotel! They serve very delicious food. Big variety of seafood like octopus, calamari, mussels, all sorts of tasty fish. We got an amazing room with a seaview. The hotel has 4 big outdoor pools and a baby pool. Beach is a walking distance but you can also be taken there on a bus (3 times daily I think as we had a rental car). Such a lovely view from the hotel, you see the sea from the restaurant which makes it so romantic to eat there. Great drinks! Happy with room service too! Can't recommend this hotel enough, we were very happy there and would go again.

JoeRobertson

Booked the hotel all inclusive as a couple for 10 nights. Overall it was okay, very average. Possibly would not recommended anyone elderly to visit as it is definitely quite a far distance to everything. The area is very nice and good views but not an awful lot to do around, unless you want to use transport. The food and drinks on the all inclusive were very poor we found, pretty much the same stuff everyday and very low quality, the cocktails were very watered down and gave extreme heart burn which quite a few people agreed. We paid extra for a maisonette, this was unnecessary as the normal rooms were probably better which we seen from friends staying. Told a Mountain View but the balcony looked out to nothing at all (side of a hill). We found some of the staff very rude and not helpful at times, came across very lairy. The girls work extremely hard on the bar though we noticed and friendly. The hotel does have entertainment most night which was decent and the vibe was pretty good, if you can get seats. The pools around the hotel are nice but most people reserve sunbeds. I personally would not come back to this hotel. Would definitely recommend the area but probably not the hotel.

andrius kaselis (AK)

During my life I have had stayed in very different level establishments in various locations starting with hostel in Barcelona ending with 5* hotel in Dubai yet I have never been so disappointed with any of those places as I am with this one. If you state you are 4* establishment (As Panorama clearly states)...please deliver at least 3* as at this point I would rate it as decent 2* hotel, not more. My "superior", "garden view" room had a terrace directly to the stone wall and room smelled of mold. The air conditioning was super noisy as well as WC ventilator. Now let's get to service...you need to download an app to register to hotel?! The heck is this?! Anyways staff is not annoying but animators are super unoriginal including very weird choice of music including songs where half of the song is filled with "f" and "n" words with kids dancing to it. Other activities...like...bingo...srsly I think even elderly were surprised by such a choice of activities..finally the food and drinks...the choice is decent yet nothing to choose from... quality of both drinks and food is close to being unacceptable - overcooked, orange drink is only orange in color, alcohol is I believe the cheapest they could find. Location - the only close place is Heracleion like 20 km from here besides that hotel is in the middle of nowhere. With all that said - save your money and go to decent 2 or 3 star hotel and avoid this scam.

T A

Our stay at Hotel & Village Panorama was wonderful! The staff was incredibly helpful, especially Irene at the reception, who ensured our holiday was smooth and enjoyable. Thank you again; my group and I are truly grateful for the fantastic experience

Craig Allan

This is a great hotel... Still currently here, the manager Stavros is a great guy along with all his staff. Even being from Scotland we are treated no different no matter what other reviews say. We will be booking for next year also.

Johansson

We booked our trip last minute at a great price, and it turned out to be a wonderful getaway for both of us. Male (25) & Female (24) Pros: - Food: The food exceeded our expectations, offering better taste than most All-Inclusive hotels/resorts we've experienced. The ice cream, however, was a bit bland, though the banana and strawberry flavors were quite good! - Sunbeds: The sunbeds were top-notch—high-end, new, and incredibly comfortable, adding to the overall relaxation. - Executive Room: We were lucky to get a newly renovated room with AC, and the large balcony with afternoon sun was a fantastic bonus. - Staff: The staff were incredibly friendly and welcoming throughout our stay! Mixed Impressions: - Pools: We mostly used the "adult" pool, which was nice and relaxing, but it wasn’t that big. Also, most of the sunbeds were already taken by 8:30 AM, so you need to reserve early. The "kids" pool looked like a lot of fun for the younger guests. - Beach: Just 10 steps away from the hotel, you’ll find a stunning, though rocky, beach with amazing views. The downside is that sunbeds cost 5 euros to use. - Activities: They offer free board games and table tennis, but billiards and air hockey cost around 1-2 euros. - Night Shows: Some nights feature entertainment, and the karaoke night was definitely our favorite! Cons: - Neighboring Hotel: The only drawback was the noisy neighboring hotel, which could be a bit distracting at times. Overall, we had a very pleasant stay at Maleme Mare Hotel and thoroughly enjoyed our 1-week All-Inclusive vacation!

Γιαννης Κλουβιδακης

The rooms are very big clean and beautifully decorated. The view is so beautiful to the mountains and to the sea.. The stuff is so friendly and good with the customers. The stuff team is very friendly leaving all the customers pleased. The food is very tasty and has a very big variety of choises leaving all the customers satisfied and happy. They have very big variety of food salads and sweets.

Χάρης Σινάνης

Amazing resort!The staff was very kind and helpful to every member of our family! Exceptional hospitality and great food with live cooking show every day! The view is outstanding and peaceful scenery made us relax and have a great time! Our children loved it! The two pools near the bar and the entertainment nights were fantastic!!!The place to be !

gaynor rothery

From arrival to departure the friendly staff were superb, rooms spacious and comfortable cleaning service was efficient and our lady was lovely, bar service was second to none, didn't mind 10.30 closure of all inclusive, prices reasonable for drinks, pool area lovely plenty of relaxing areas, micro kitchen garden was lovely chef made good use of herbs etc, a little gem of a hotel,Stavros you make the place special, thank you and the staff for a lovely week 😀

Sarah Claricoates

Good quiet location up a slight hill from the main road that runs through the resort. Hotel was spotless, rooms cleaned 6 days a week. Staff are helpful and friendly. Food was beautiful, good variety, different themes everyday. Lots of mouth watering flavours I would say exceeded its 3 star rating. Would be ideal if you like the shade as sun is hidden by the 2 buildings, with all rooms facing the pool.

Bogdan V.

the resort is quite nice. The AI service is too good for the 3 star hotel. The atmosphere is nice but too crowded in October. Probably when the hotel is fully booked, there are some queues to the breakfast, lunch and dinner and also to the pool. The girl from the reception was nice as well the manager. It's hard to find good personnel to do proper hospitality services. A girl that was serving, called Christina should be clones as she was doing everything with passion and a smile on her face. Was a pleasant stay after all.

Ági

We spent a week at Sunrise Hotel! I have to admit that I can not add negative comment about this lovely hotel. The room was clean and nice with a view. The staff is just amazing. Everyone is smiling and you can feel that they want you to enjoy the time you are with them. Food is tasty, fresh and changing daily, you have a choice. I would give more stars to this hotel :) Thanks Sunrise Team!

m508

Amazing. Family run business that treats you like a part of the family. We arrived late due to flight/ shuttle delays, and the first thing we got as we walked in was "it is dinner time, please follow me for dinner" hospitality on a different level. Rooms are nicely decorated with nice functionality in mind. We got split-level maisonette, and it was more than enough for us. Service approaches you daily for fresh towels and linen changes. The food was superb, weekly cycle with lots of local specialities and dishes, you will not get bored for sure. Amazing Greek evening with lovely barbecue was my favourite. Will definitely revisit on some stage.

George M Crozier

This hotel is a hidden gem, the food is just amazing, you will not regret coming here. Rooms are fantastic, with lovely cool air conditioning. Did I mention the food, each meal was just great. The pool is nice with a. Covered bar area at the end, with snacks available. I recommend the sausage rolls and the toasted sandwiches. We came as a party of 15 Which was great to spend time around the pool and eat together. Worth every penny. Will definitely come back