Emad Emad
Excellent hotel!!! Friendly staff, very varied and tasty food, clean and in our opinion corresponds to 5 stars!! Special thanks to Carlos (animator) - very funny and professional in his field 👍 The girls at the reception are smart in everything 🤗 The chef of the restaurant is brilliantly talented in preparing dishes. Natalia the waiter is very kind and friendly. We recommend it to everyone and will definitely come back! Thank you 🙏
Yulia Alifanova
We spent a week at the hotel.
Starting with the room: we stayed on the ground floor in room 101. The room had an unpleasant smell, which I think came from the sewer. One of the beds was made with old linens that had ingrained yellow stains. The bathroom was small, old, and uncomfortable. After taking a shower, the entire floor was wet, and we had to lay down towels, which were changed once every two days. There was no smoke detector in the room, and there was an empty box from a fire blanket on the shelf. We could hear every flush from the neighbors above.
Two other families also complained about the smell in their rooms. One family was upset that their room did not match the photos online, to which the reception replied that the website shows the best rooms, and they don't post pictures of all the rooms. This response came from a Russian-speaking woman at the reception, whom I want to emphasize was rude to the guests. The food varied but was tasteless. The children only ate pasta.
Bas Spoel
We have been here last week, 2 adults and 2 kids 8 & 10, hotel is basic but ok.
The pools are great, there are enough sunbeds for everybody.
Location is quiet, no partying people or sounds of bars or nightclubs, that was because there is nothing in a 2 mile radius.
The All-inclusive is horrible though, bar opens at 11:00 and closes at 22:30.
Only postmix drinks (cola, Fanta, Sprite)
Beer is non alcoholic!!!!
Didn't dare to try the wines.
Food is absolutely horrible, you've get a lot to chose from but there are absolutely no flavours and i've got sick after 2 days.
My kids only ate the fruits, everything else they couldn't bare.
We've spend the rest of our holiday eating at the neighbours (Valentina's, they were great!!!)
We weren't the only one complaining about the food, almost everybody we spoken to told us the same.
There were people living on bread for more than a week!!!
This was the first and the last time we went to Club Lyda.
Zvezda Sigma
Good enough hotel, however with some flaws. Localisation is near busy road with bus stops on line Agios Nicolaos-Heraklion wchich allows for free movement on the island. Yet you must cross this crossroad without traffic lights. Staff tries their best and generally nice. However i must warn you of a an "entartainer" Carlos wchich is annoying cringe and rude. But despite that is good enough hotel.
Patricia Lord
The hotel was fabulous The staff was very obliging and couldn’t do enough for you, Especially George, he was so kind and very, very helpful, , We have been there before, and we will definitely return,
My Booking
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