Rich & Holly HH
Everything was great! Staff especially Khalid, Norris and Sunil were excellent. The food at Lao was absolutely sublime. Highly recommend. Didn’t get to try some other restaurants as they were booked up. Breakfast was delicious and varied.
Only thing that could have been better was the fact there was drilling next to the adult pool in the morning, and there is a huge building site next to the hotel (hence 4 rather than 5 stars). It’s not crazy loud but if you want total peace - might not be for you. Although most hotels in Dubai have building work or traffic noise so probably unavoidable. Would also be nice to have some smoking / vaping areas so those who don’t smoke or vape can avoid!
Ulrika Åberg
First time at this hotel, but not the last. We had a amazing room! And the housekeeping Meraj and Dashin were SO nice, and really took care of us.
About the breakfast, I had the best scrambled eggs I’ve ever had, and the area was nice to sit in.
The poolside, nice and clean and not ”packed” with people. The staff, (Sasi, Jar, Vamshi, Salil), they really took care of everybody in best of ways. Everything from service with food and drinks, to wet small towels, icecold, to weep your hot face off with, and they smelled SO good.
We can highly recommend this hotel, with everything that comes with it.
We would love to come back!
anea59
Was my favorite place to come for a beach/ pool day. Unfortunately changing in the negativ. The staff is super friendly giving excellent service!
BUT: started with first disappointment around 2 years back: the new sunbeds: their back rest adjustments are ridiculous - you can sit up straight or complete flat, please bring back to old ones! Needs really to be fixed. Super uncomfortable.
Then the beautiful stretch of beach got cut off with Sunset 55 lounge occupying the most beautiful part of the beach. Sunbeds are now pulled close to each other on remaining beach stretch.
Recently building a new restaurant between adults pool and tennis court sacrificing another part of still peaceful area.
Don’t get me wrong. The hotel is still a good place to come for vacation and the staff is very helpful and friendly, but I am very sad that the area which was wide and green with that beautiful long stretch of a beach got sacrificed for more commercialism. You could always choose between a more crowded area and some more quiet and private areas which now all have gone. ☹️ for me personally I prefer spending my day in other properties now.
Dan (Danny)
⭐⭐⭐⭐⭐ Exceptional Pool Day at Waldorf Astoria Palm Dubai
I recently spent a day at the Waldorf Astoria Palm Jumeirah, and it was nothing short of outstanding. From the moment we arrived at the pool area, we were warmly welcomed by the incredible pool staff, who went above and beyond to make our experience unforgettable, especially Naik
The service was impeccable—attentive yet unobtrusive. The team anticipated our needs before we even had to ask, ensuring we were always comfortable, hydrated, and well taken care of. Special mention to the lifeguards and pool attendants, who were not only professional but genuinely friendly, creating a relaxed and welcoming atmosphere.
The pool itself was pristine, with crystal-clear water and perfectly cushioned sun loungers that made it easy to relax for hours. We were constantly offered refreshing towels, chilled water, and even small surprises like frozen fruit and cooling sprays, which were a fantastic touch in the Dubai heat.
What stood out most was the team’s genuine hospitality—from recommending the best poolside cocktails to remembering our preferences throughout the day. It’s rare to find such a well-coordinated and enthusiastic team, but the staff at Waldorf Astoria Palm truly set the standard for luxury service.
If you’re looking for a five-star pool experience in Dubai, I highly recommend spending a day here. The service, setting, and attention to detail make it a must-visit for anyone looking to unwind in pure luxury. We will definitely be back!
Ilir Mani
Exceptional Stay with Outstanding Service
This hotel exceeded all expectations! From the moment we arrived, we were greeted with a warm welcome and outstanding hospitality. The property is beautifully decorated, clean, and well-maintained. The location is perfect—quiet and peaceful, yet convenient.
The rooms are spotless, elegantly designed, and provide a relaxing atmosphere. Both the pool and beach areas are pristine and never overcrowded, making for a truly enjoyable experience. If you’re looking for a luxurious and tranquil getaway, this hotel is an excellent choice!
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