Sol Pelicanos Ocas

madd malc

STAFF were unfortunately not very attentive and I did not find them overly friendly, apart from maybe a couple of members of staff who made more of an effort. Check in and any reception queries are a complete nightmare, despite there sometimes being 3-4 members of staff at reception the queue just doesn't seem to move, at least a 45 minute wait before the queue even starts moving. I also spent most of my holiday waiting around for a lift, if you are on one of the higher floors then you will need to take a lift, they are the slowest ever. The hotel itself was kept clean throughout, but could all do with being refurbished. ROOMS are a good size and the bed was comfy, there are no tea and coffee making facilities so I brought my own, towels and toiletries were provided, and the view from the balcony is what it is due to everything being so built up. FOOD was actually quite nice but there was not a big selection at dinner time, so if you are a fussy eater or can only eat certain foods this could be a problem. Breakfast had everything you needed but a nicer sausage would have been nice. POOLS are nice, there are pool bars and food courts so no need to go inside for lunch if you prefer to stay by the pool. Unfortunately I am unable to comment on lunch or the all-inclusive options, as I only went half board. LOCATION is good, you have everything you need all within walking distance, beach, shops, places to eat and plenty of bars and clubs. There is also a taxi rank right outside the hotel.

Robert Scott

A large beautifully appointed hotel. Staff were smart and very pleasant. The food was very Spanish which I enjoyed but there was even roast beef and Yorkshire pud presented some days. I would like to go back when it wasn't the school holidays. I like children but not hundreds of them.

Yasmin Ali

Room was modern, clean and turned over daily with fresh towels, however bring your own towel for the pool area as these aren’t provided. Great shower facilities and air con in rooms. The pool area was the best part with multiple options. Hotel entertainment was fun with lots of activities to do throughout the day! The entertainment staff were energetic and made your experience personal by remembering names. Shout out to Javi for getting us involved and being very friendly! Enjoyed our stay. Location is great. 2 minute walk from the strip of bars, 5 minute walk to the beach/sea front. Markets around and any shop necessary within a street or two.

David Coleman

We have stayed here many times and have just come back from a short break having never been in August. The hotel was spotless, reception staff absolutely 1st class. Food was varied and something for everyone. Pool very busy but again spotlessly clean.

Olesya Korotaeva

We stayed in the hotel from 31.07 to 08.08.2024 cons: -unloyal manager (room with full board was purchased for 4 people, due to personal circumstances, there were 3 of us, we asked the managers to deduct the cost of food for the person who did not arrive, we were refused). We tried to solve the issue twice, but no one want to help. Personnel cannot speak good English. - old, shabby building -room was terrible, old furniture, a lot of noise -2 lifts for the whole hotel, 1 of which was not working. Due to the limit of 5 people in one lift, there was always a long wait. - The hotel did not provide towels for the pool, we had to buy them ourselves. - all sun-beds were occupied from the early morning with the towels, it was hard to find a free place. - Family room is very small, no balcony, overlooking old buildings, shabby, hair dryer did not work. -strong audibility in the room -cocktails in the bar are of poor quality -food in the restaurant was not good Pros: -town beach is a 5 minute walk to the town beach -beautiful promenade with cafes We so not recommend to stay in this hotel. If there is a choice to rent an apartments and have a food in cafe, this will be better.