Елизавета Дмитрив
The hotel is good. As an allergy sufferer, I was very pleased that there were signs with allergens in the restaurant. The hotel itself has 3 restaurants: by the pool, Spanish and general. Every day fresh fruits and vegetables, a large variety of dishes.
The hotel is not far from the sea, the beach is amazing. A 30-minute walk from the hotel there are beautiful cliffs with a stunning view of the sea.
The rooms are cleaned every day. The rooms are comfortable and cozy.
Grace Annesley
The room we had was lovely, but know that the frosted glass at the shower/ bedroom is very seethrough so was awkward at times. Pool was pretty small for the size of the hotel but they’ve made the most of the area they have. Honestly couldn’t fault the hotel itself.
Gergely Zsolt
Very nice hotel, only thing that I would recommend is renovating the rooms (or at least painting the walls) and probably the outside pools.
But these are small details, 300 meters from the beach very nice and kind staff, excellent service in the dining room and food was also delicious.
Understand that this is in Palma. If you go during the summer there will be a lot of drunk people shouting on the streets, loud music playing etc. It didn’t bother us that much. If you rent a car be prepared to “hunt” for parking spaces - it is doable, we had a car for the whole week.
Enis AKSU
This hotel is really great. I’d stay there again maybe but there are also some disappointing points which do not fit with the rest of the great service.
Pool was always dirty with oil layers every single day. I love pools but l could not use it for this reason. Drinking water was also a disappointment. Sometimes no cold drinking water and the water doesnt taste good + smells like sea water.
Nate Clinger
The woman pictured below was AMAZING.
As for the rest of our experience. Check-in was super inconvenient, booked through a third party and when we arrived, the staff said there was no reservation and "recommended" we wait an hour for their system to update. It was 1130pm, wait an hour??!! Instead of offering us some water or trying to be accommodating in any way, they rudely told us to leave the counter so they could help other people.
The rooms were good. However, the beds had little to no support, they needed to be replaced.
The all-inclusive was nice. The food was similar to cruiseship quality. The 3 alcohol drinks at lunch and dinner was also nice. Overall, it was very convenient.
At check out, I asked for a final bill, and the same lady who was no help when we checked in said that there was no final bill... the women next to her overheard and had to show her how to print it out.
The only saving grace for the staff was the women pictured below. She also overheard us asking for a late check out of 1 hour (which was denied) and offered us a room for our luggage and invited us for lunch while we waited for our taxi.
If I were the owner, I would absolutely promote this woman to manager if she is not already one. I saw her smiling to every guest and very helpful! This was completely different from the rest of the staff, and it showed. I am sure one day soon she will be rewarded for her hard work, whether at this hotel or somewhere else.
My Booking
