El Arenal

Clxdja

I just finished my stay at this hotel. I have mixed feelings about this one. I really loved that beach and sea is just minute walk from hotel. Bars, restaurants and shops are close too so that’s a big plus. Elevators are terrible. You have to wait long time for it. Food is simple but tasty. I really enjoyed some desserts. Coffee is not the best and I was disappointed in that as I’m coffee lover. I personally dont like wine or beer and it was the only drink that was included for all inclusive drinks. I had to pay for cocktail. Cafeteria is busy and really really loud. Guests are way to loud and you can’t enjoy your meals in peace. Rooms are mostly clean but a little bit old fashioned. Bathroom was clean but hand soap dispenser is far from sink which is weird and not comfortable to use. I think there also should be hair conditioner and shampoo, not body and hair wash 2 in 1. I had to buy my own stuff. Balcony is fine but there should be line with pegs to dry clothes and towels form beach. I think there also should be iron for clothes. Photos of dirty bed frame.

Claudiu Soaita

Considering the price and the services offered, I was very satisfied! The hotel is in an excellent location, very close to the beach. The food is varied and can satisfy both those with simple tastes and those who are more demanding. The rooms have air conditioning, which is a great plus during hot days. There are a few things that could be improved: adding refrigerators in family rooms, making these rooms a bit more spacious, and ensuring the balconies are safer. Overall, it’s a good hotel for the price, and I would definitely recommend it! We've been 3 families with 3 kids 8/9/ 12

Wioleta Szyposzynska

Very good location. Rooms clean with daily cleaning. Only bad thing about the rooms is that in my kids room, they found ants and we went to reception, we were just given a spray which shows there have likely been other similar instances since there was a solution ready. The waitresses were lovely and so good with kids. Our 6 year old loved them and grew attatched to them by the end of our trip. She always made sure to give them a big warm hug everytime she saw them.

Sarah Williams

Lovely hotel. Quiet. Not many kids, more for adults going out to the nightlife. But a lovely quaint little place for a couples week away to celebrate wedding anniversary. Right next to the beach and bars. Cheap too. The staff are amazing. So friendly and happy to help. Yes you are only allowed 3 alcoholic drinks with lunch and dinner, but you can still get coffees and juices free with all inclusive. The staff are all so lovely 🤩🤩🤩🤩

Lynsey Wright

The hotel is in a good location for beach access - the food was ok - 2 bad points the pool picture in brochure is not the one at hotel - it’s small and not inviting enough to sit around nor go for a swim - also having to pay to store our luggage in ourlast day was a let down . Room was made every day and kept clean . Overall for what we paid can’t complain - lucky the beach was a short stroll rather than sit pool side .

Vicki Tann

Just left after staying nearly 2 weeks here. Staff at this hotel are amazing and so friendly! Nothing is too much for them. Rooms were cleaned when we needed them, with fresh towels. Even on days when we didn't require a clean, the lovely ladies would ask if we needed anything for our rooms. The reception staff were so helpful and friendly. The buffet food was always hot, although a little repetitive. The only thing I found annoying was needing a €1 coin deposit for a glass to have a drink by the pool. Paper cups were for hot drinks only. Our room was spacious with a beautiful sea view, comfy beds, bathroom could do with a little makeover. Location was perfect for exploring and going to the beach.

Elaine Healy

Positives - the staff at the pool and buffet were lovely. The downstairs pool was lovely but they are missing a trick with the upstairs pool. It has Beautiful panoramic views but no amenities. shower was strong, reception was clean and their staff helpful. That's where it ends. Negatives - absolutely in need of a remodel. Bathrooms in every room were tiny. You had to straddle the toilet to close the door. Enamel missing off bath, rooms small, cleaning service very poor, bed clothes not changed in 8 days. No towels in room on first day. Bed made but top sheets taken and not replaced. Toilet roll not replaced, floors not cleaned during stay. I appreciate the rule about drinks in all inclusive but giving tiny glasses is really cheating people. One lady who was not all inclusive got some cold water out of the drinks machine and was told this was not permitted. Water is a basic human right - very disappointing behaviour. No fridge in room - some people had medication with them to be refridgerated Poor show

Jasmin Islamovic

The hotel is modest, tidy, and clean. The staff is very kind and helpful, especially at the reception – they will do their best to fulfill any request. We arrived on 11.09.2025 around 11 a.m., and the receptionist was extremely friendly, smiling, and accommodating. Kudos to her!

Mary

Amazing quality price. Generous buffet 3 times a day. Wonderful breakfast. Very nice staff, a special mention to Carlota so helpful. She could remember my name and surname perfectly the second time I met her! This hotel had been recently renovated. Two swimming pools super new and clean. Fantastic beaches a few minutes walk away. White sand. Transparent turquoise water. Good TV with lots of channels. Good AC. Nice bathroom with a tube. Good wifi. A balcony. Nice bedroom spacious entirely newly renovated. I am glad I didn't read the negative reviews.

Ivo Fins

Hafida was done a great job in cleaning the room and very friendly - had the chance to have a chat with her and was very friendly! All staff friendly, and the hotel is very well located. Nice food on the meals as well, good price-value.

Arkadiusz Maj

We visited this place as part of a school trip, and it was a complete disaster from the very beginning. The hotel wasn’t even ready for our arrival — rooms were unprepared, food was cold, stale, and simply unpleasant to eat. The staff were rude, unhelpful, and acted as if guests were an inconvenience rather than people to serve. The atmosphere was completely inappropriate for students. The walls are so thin that we could clearly hear everything happening in other rooms, including extremely private noises. Despite multiple complaints, the reception staff ignored the issue and did absolutely nothing to improve the situation. Later, we were unexpectedly asked to check out early because, as we were told, the hotel was suddenly “for adults only,” even though they had knowingly accepted a group of underage students. This behaviour was completely unprofessional and disrespectful. There are no attractions or pleasant places nearby, and the overall experience left us shocked by the lack of organization, hospitality, and basic decency. This is definitely not a hotel suitable for school groups or anyone expecting minimum comfort and respect. There are far better and safer places in the area — avoid this one at all costs.

Olivia Tobin

The hotel is very basic, but fine and very clean. There is no hairdryer (even if you ask), fridge or kettle in the rooms. The lift, travelling down, is also temperamental. The reviews are correct in saying the hotel is very loud, you can hear everything. If you want to be near the beach, in a cheaper hotel, it's great, but the location isn't that good. There aren't very many nice places to eat nearby and the food at the hotel is pretty poor. Staff are really nice and accommodating and it's a good hotel if you plan to be out and about for the majority of your time here.

Agnieszka Maj

I had a very disappointing experience at this hotel. The staff were rude and unhelpful, acting as if guests were a burden rather than customers. The food in the restaurant was terrible — it was cold, tasteless, and the same every day. The walls seemed to be made of paper, because I could hear everything from the rooms next door, including people talking and televisions late at night. What’s worse, the hotel is definitely not suitable for young people. There was nothing to do in the evenings, no social areas or entertainment, and the staff seemed annoyed whenever we tried to have fun or play music quietly. Overall, my stay was frustrating and uncomfortable. I would not recommend this hotel, especially for young travelers.

Nikola Michalak

Definitely not recommended. The walls are so thin you can hear absolutely everything from the neighboring rooms – even quiet conversations or noises from the hallway. There’s no privacy at all. The food is awful – tasteless, cold, and looks like it’s been reheated several times. You have to wait forever for the elevators. The staff are rude, especially at the reception, and make you feel like guests are just bothering them. On top of that, the rooms are poorly equipped. For the price they charge, you can easily find something much better.

Alex

Not suitable for a relaxing stay Unfortunately, I cannot recommend this hotel if you're looking for peace and quiet during your vacation. The sound insulation is extremely poor — you can hear everything from adjacent rooms, the hallway, the outdoors, and even from the floor above. It often felt as though all the noise was coming from inside our own room, making it very difficult to sleep. On a positive note, the rooms are cleaned daily, which is appreciated. However, some fixtures are in need of replacement. For instance, the toilet seat was visibly damaged. While it was cleaned, its appearance remained unpleasant. The hotel staff is exceptionally friendly and helpful — definitely a highlight of our stay. The food offering is very basic and lacks variety. The coffee served was of low quality. A major downside is that no beverages are included with dinner — not even water. Moreover, guests are not allowed to bring their own drinks to the dining area, which was a first for me in all my travels. Overall, I would only consider staying here if the price is significantly lower than comparable options or if there are no alternatives available — and only with a good pair of earplugs.

Lurline Francis

Not as bad as comments say. For the price was impressed. room was clean lovely lighting powerful shower and balcony. The chambermaid was amazing and works so hard. Grounds were clean and big pool areas with bar. As room only can't comment on the food but some staff did need addressing and manager was polite and advised would deal with it. Elevators need refurbishing. 15 min walk to beach and start of pomonard. Can get busses (25) straight to palma.

Julia Roeding

The hotel is a tragedy. Everything is loud. It's like the walls are made of cardboard. You get the impression the staff are doing you a favor. They roll their eyes when they clear plates .The towels are regularly changed so that's a plus.The drinks at the bar are disgusting, just 100% artificial. It's probably just powdered water mixed together. The food, well, it's not the worst, but it leaves a lot to be desired. As for the buffet, there's a large selection, but no local cuisine. If you're hoping for paella, you'll be disappointed because you won't find a single shrimp in it, even after an hour.The tomatoes and oranges are tasteless, worse than the ones we can buy in rainy Belgium. I think these are products that should simply taste better because they're grown in the Majorcan sun. And the food they serve at the pool bar is simply TRAGIC. I'm stressing that with big letters—it's just unthinkable that you pay for all-inclusive and get two completely artificial hamburger buns full of preservatives, with a cold slice of cheese inside. Everything I was given at that pool bar was just cold and inedible. The drinks at the pool bar were also just disgusting. I understand it's not a five-star hotel, but seriously, you shouldn't have to cut corners like this.. I think anyone who eats a normal, average diet wouldn't be able to swallow any of this, or it's simply very unpleasant to eat and drink what they're serving. The pools are really a two or three-star at most.Visually, they are not pleasant. The pools aren't big either. AND -The biggest problem at the pool is the lack of sun loungers for more than half of the hotel's guests. The beach is quite a distance away, so you have to struggle to get to it. Yes, on the plus side—although it depends on who you ask—there are many bars and restaurants nearby. And of course, there are plenty of nearby souvenir shops.

JakeSmith .12

Rooms were nice , it said 1 double but 2 singles . Bathroom door didn’t close but part from that it was nice and clean Service and employees were good , everyone helped where was needed and couldn’t fault them. Location was class, about 5,6 shops outside which helped a lot , and a lovely 10,15 walk to the beach front which was a nice walk through the city so could t complain. The pools was clean and kind of warm , but it’s a pool and couldn’t complain. Altogether was a really nice place to stay and would deffo come back

ben dain-smith

Bed was two singles pushed together, room smelled faintly of smoke, flooding the bathroom when showering was basically unavoidable, and it would be nice to have a bathroom door. All of that aside, it was a comfortable stay with straightforward, friendly staff, good breakfast, and in a decent location. A short walk will take you to the beach, or bus stops to take you elsewhere. If you're looking for a satisfying option on a bit of a budget, this might be a good place for you.

vanda maria reis

A Nightmare Holiday — -5 Stars My partner and I had the worst hotel experience ever. We booked a double bed but were given two single beds pushed together, which were very uncomfortable. When we asked to change, the receptionist was rude and unhelpful. Housekeeping tried to enter our room without permission, and we were woken by constant noise from staff moving furniture. The shower flooded the floor, towels were initially refused, and the toilet had no door. The room was infested with ants, bed bugs, and even a cockroach — I was bitten and developed a rash. Staff showed no concern at all. We strongly advise avoiding this hotel — truly a -5 star experience.

Lewis Bowers

The hotel is clean & tidy. Rooms cleaned daily with fresh towels. Food was well presented but very poor, . Overall I'd say cheap and cheerful but wouldn't return to the area due to the place being absolutely over run by Germans. DO NOT book all inclusive, it's not worth it. Better off going to the onsite supernarket or the one just outside the hotel for drinks & snacks. We were told the snack bar had a variety of choices like pizza chips etc but there was cold meats and fruit that's it.

Ruggero Pigato

I loved the location, just steps from the beach. I had a spacious room in the Copacabana building with a massive terrace and beautiful sea view. Breakfast was excellent, the rest of the food was okay and overall I was satisfied. I stayed for one week in September, and the place was very quiet and relaxing. Great value for money, I highly recommend this place!

Evlin Khalou

Review of Hotel MLL Palma Bay Resort, Mallorca, Spain Unfortunately, what completely ruined our stay was a serious incident involving hotel security. A complaint was made by another guest two rooms down from us. Instead of properly checking details, the security guard — without any advance notice — came to our room at night and even brought two police officers with him. This was extremely intimidating. We were given a caution and a warning without anyone listening to our side of the story. Later, even the original complainant explained to the reception and the management that it was a misunderstanding. Yet, no one from the hotel ever came to apologize or clarify. This incident turned our holiday into a nightmare. We felt so uncomfortable and intimidated that we decided to leave the hotel early, cutting our stay by two entire days and nights. The behavior of the security guard was unprofessional and felt more like showing off power rather than resolving an issue. While the reception staff listened to our concerns, the lack of any follow-up or apology from management was very disappointing. We had originally booked 6 days and 6 nights at the MLL Palma Bay Resort. In general, the place is not bad — the facilities are decent, and it has potential for a good stay. However, there are also some shortcomings and small issues that turn into major headaches for guests. One of the biggest disappointments is that none of the hotel rooms have a fridge. This may seem like a small thing, but it makes a big difference: you can never keep a drink cold, store water, or preserve anything in the room. For a resort in Mallorca, where it gets very hot, this is a basic amenity that should be standard. In summary: • The hotel itself is not bad in terms of facilities and location. • However, the lack of fridges in all rooms is a big problem. • Worst of all, the mishandled security incident and police involvement completely ruined our stay. We truly hope the hotel management takes these issues seriously, because this could be a much better place if handled properly

Helen Phillips

Just returned from this hotel. For what you pay for it is OK value for money. The entertainment staff work hard and are friendly. If want a drink or biscuit from the bar don't expect all the staff to crack a smile as some are a little rude and you wonder why they are in that job. The 3 drinks rule with lunch and dinner is an issue and I feel one that needs to be worked on not everyone likes wine or beer and of you don't drink 3 drinks with you meal don't expect to get one of these outside as its not on offer. I go to All inclusive holidays expecting to order local spirits of my choice even the odd cocktail or two, you can have any of these if you pay for them. To me that doesn't cover my idea of all inclusive, you could just do what everyone else seems to do and by them cheap at the local spar, no one seems to monitor of be bothered if you brought in your own alcoholic drinks. I booked this hotel as a all inclusive holiday but feel the service resembles full board. You can have unlimited soft drinks in very small plastic cups. Plus side hotel room was clean and towels changed and beds made daily. Enterment in the evening is questionable, depending on your taste. Food I found to be good be quite a lot of the same sort of thing. Like I said for what we payed it was good value. Not to busy, always sunbeds. Close to the beach.

Paulina Piątkowska

We recently stayed at MLL Palma Bay and had a mixed experience. From the pictures, we expected a resort with a few pools, but it’s actually a bigger complex made up of several buildings. We were placed in the Havana building, which unfortunately had the smallest pool, no drink or snack bar but the most available sun loungers. If you want to use other pools, you have to go to the different buildings, which is tricky because the key card rarely works at those entrances. Most of the time, we had to rely on someone else letting us in – quite inconvenient. As expected in resorts like this, loungers are often reserved early with towels. There are several bars on site, but at least one bar per day didn’t have proper drinks available due to machine issues. On top of that, you’re required to pay a deposit (in cash) for a reusable cup, which they do not mention at check-in. So if you turn up without cash, you’ll have to trek back to your room – frustrating, especially in the heat. The food was okay – nothing memorable, and the variety was quite limited. Alcohol is restricted to lunch and dinner in the restaurant only, which is understandable under local laws, but it does mean you cannot enjoy a cold drink while relaxing by the pool unless you’re willing to pay extra, making the ‘all-inclusive’ feel a bit pointless. Room cleanliness was hit and miss. We found a black hair in the bathroom, a stain on the pillow, and the hand soap dispenser didn’t work. Overall, it’s very much a 3-star hotel – and it shows. It’s quite noisy as there’s so many people. If you’re looking for a basic place to stay and do not mind a few inconveniences, it may be fine. Just manage your expectations.

Jake Chyla

It is a really nice place to stay. All inclusive is only 3 drinks lunch and 3 at dinner due to laws in the city. BUT the customer service is so good. Activities everyday with Coco (an absolute legend) and the pool is a nice place to chill. Recommend eating out a couple times as the food is repetitive but it’s an all inclusive so you expect that. The food was very good though and the people who work here are very kind. Is exactly what you pay for. A nice break with comfy beds and a nice atmosphere. Karaoke on saturday nights is where it’s at too!!!

Samuel Chrastina

The service provided by the staff was outstanding. They were always smiling, polite, and quick to assist with any requests. We had a great stay at the hotel! The rooms were cozy and always clean, which made us feel right at home. In the dining area, there was a wide selection of delicious food to choose from every day – something for everyone. Overall, it was a really pleasant experience and we’d happily come back again!

Tatsiana Akar

I really enjoyed my stay at this hotel. The rooms were clean and comfortable. Despite some reviews, I didn’t see any insects or cockroaches. My room faced residential buildings, and I didn’t hear any roosters — it was peaceful and quiet. The sea is just a 10-minute walk away, and there are bus stops and shops nearby, which was very convenient. The food was very tasty and varied — I looked forward to every meal. The staff were kind and always ready to help. Special thanks to Ines at the reception — she was always smiling, very friendly, and quick to assist with any questions. I would definitely recommend this hotel and would be happy to come back again!

Wanda Gał

We had such a lovely stay! The staff were all so friendly and helpful, but Coco truly stood out. He was incredibly welcoming, full of energy, and made every interaction fun and memorable. We enjoyed his company so much that we even wished he could be part of our wedding entertainment next year! The hotel is lucky to have someone with his personality and dedication- he really made our experience extra special.

Jane Bailey

Booked 3rd party so not surprised to be given a room with a balcony facing another building. At least we 'enjoyed' the man having a shower directly opposite with semi opaque glass. Rooms basic but clean, pool nice. Food very poor, nothing vegetarian except salad and plain pasta with sauce that tasted like tomato ketchup. The all inclusive white wine is quite nice but the orange juice is disgustingly chemical. Evening entertainment is laughable, inc bingo. Ok for over 80 year olds.

Nicholas Forbes

The hotel is nice, I would say its on the lower end of 4 star. The location is great, 30mins on bus from the airport, you can walk to the sea/beach from the hotel. Its good distance from the pubs, bar again you can walk to the main bit so you go out but not be disturbed by the noise. My room was small, but fine for 1 person, it would be a squeeze for two people. It had a great sunset views on the 6th floor, sea facing, however being on the 6th floor you are just below the sky bar which can be noisy due to events. The service was good, with staff know multiple languages or enough english to help you find something in the hotel. On my last day a cleaner did enter my room despite being 1hr before checkout and do not disturb on my door. The all inclusive is okay, the meals are good with lots of variety each day, however for me everything was very, rich, oily, buttery, so didnt always agree with me after. The drink selection is basic and limited to 3 as per local law. I would visit again solo for cheap week away

Bogdana D

The personal, especially the cleaning staff, were great. Administrator Diana was very kind and always tried to help us in every situation. The rooms, however, were a bit strange: the toilet and shower cabin were separated, which was inconvenient for us — that’s why I rated the rooms only 2 stars. Food was quite mediocre and repetitive. Dinners were nice, especially the fish dishes, but breakfasts were poor and the same every day. The hotel itself looks old, though there have been some renovations. I didn’t try the pools or other activities, but I really enjoyed the bar — it has a beautiful view, friendly bartenders, and tasty cocktails. The district where the hotel is located is a bit crowded, not very clean, and sometimes has an unpleasant smell. But the sea is close, and if you go straight down and turn left, you’ll find a beautiful area with villas and a beach without too many people. There’s also a supermarket nearby where you can buy good water and other essentials — much better than the small corner shops, which have limited choice and much higher prices. On the beach, sunbeds are not free: two loungers with an umbrella cost €18.

Hamid Zamani

We stayed at this hotel for 5 days. The photos made it seem much closer to the sea than it actually is — in reality, it’s a short walk away. Parking around the area was also a bit challenging, as it was often hard to find a spot nearby. Our room was comfortable overall, but unfortunately, the bed was missing blankets, and when we asked, we were told none were available. That was a bit disappointing. On the positive side, the food was really good — delicious and with plenty of variety every day. It was definitely the highlight of our stay. Overall, it was an okay experience, but there’s room for improvement in terms of comfort and amenities.

Kacey Heyden

The hotel was clean. That’s the only good thing I can say. The room was like a hostel…you had to upgrade to get the rooms in the photos. Beach was 5 minutes away however in the photos it seems almost next too…the food was awful. Very limited selection and for being all inclusive was only available for an hour. I’m disappointed at the fact there’s only 3 alcoholic drinks with each meal which we tried to get but was declined due to not being available for all inclusive…i understand the new law for Spain but should’ve been told or written in the all inclusive. No entertainment and where the hotel is built it’s not facing the sun…limited sun loungers and right in the middle of a taxi rank, clubs and takeout (which we spent most of the time getting due to limited and bland food if it was not ridiculously seasoned) I’m very disappointed and upset that this is not at all like the photos…

Mykola Yaremenko

It was a fantastic trip to this beautiful island) I stayed at this hotel for 7 nights. The stay was great, the room was clean, towels were changed every day. The food is amazing (I gained 3 kg 🤦‍♂️). And I would like to note and thank Diana, she made our stay at the hotel as comfortable as possible 👍👍👍👍👍👍👍👍👍👍👍. Of the minuses: the rooms are quite small, there are no bathrobes and slippers.

lily ivy

was really worried about coming here after reading all the bad reviews but thankfully wasn’t bad at all! - just to preface i was speaking spanish at this hotel, not english so keep that in mind- staff are lovely and welcoming, does help if you can speak spanish in order to communicate as some staff don’t know english too well. reception staff are really helpful and welcoming, especially the girl Ginger she was lovely! we had a room for three people and it was two normal beds and then an extra on the side which i had no problem with, so just depends on the person. no issues with bugs or things like that which we were worried about! cleaning staff did a great job at cleaning our room and were always polite when we saw them through the corridors. restaurant was a bit chaotic and food wasn’t terribleeeee but the staff are so friendly, polite and super hardworking. the lady with glasses that does the entertainment at nighttime is so lovely and kind and she really made the entertainment great! bar staff were great and very friendly, in Bahamas 1 (not the main hotel) the older man who works at the pool bar was great. ricardo in the main bar and his taller slim colleague with a beard were also very kind and welcoming. just keep in mind that there are two pools at this hotel, we found that the pool in bahamas 1 (across the road from the main hotel) was more often than not better than the main pool. although most times it got packed with spanish teens (up to 60 at a time) and they were not very respectful of space or of belongings (they threw our pool ball over a fence) but that is no reflection of the hotel or its service. photos attached are the pool in the other building and the view from our room (floor 6)

Tracey Hince

Just finished a short all inclusive holiday here and loved it! Perfect location! Staff were amazing! Some of the hotel is a bit dated but everywhere was very clean. Myself and my daughter need a gluten free diet and the restaurant team were AMAZING!! Went round with us every meal and were really knowledgeable. We are quite sensitive and had no problems whatsoever!! So much choice! Only downside was the pool doesn’t really get much sun till midday and they need a few more sun loungers but other than that we would definitely return!! All in all a fantastic couple of days away and we all said how we would have liked to stay longer 👏👏

Monika Herber

I was very happy with my stay at Azuline Hotel Bahamas. The food was tasty and varied, especially the dinners. The rooms were clean and well maintained. There were great animations for kids, and my daughter loved them. The staff was very kind and helpful. The pool was nice, especially the children’s pool. Another big plus is the short walk to the beach. I definitely recommend this hotel for families with children and beyond! 🌴✨

mari anna

The rooms are nice and clean. The foods not so good. The meats are usually raw, they should fry more time because inedible. Cocks are crowing all day, you cannot sleep well at night if the window open. The mirrors in the elevator are dirty. Cocktails are not good quality. You can choose in the list but you will get a low quality drink instead of the real one. There is no ash tray in the balcony.

John Patrick

This is a budget hotel, we enjoyed our stay. Room. Dated but clean. Food. No complaints, plenty of variety to make a meal. Pool area was good, 15mins walk to the beach, also a free mini bus is put on to take you down and back from the beach. If you want to relax and unwind you can do that here, be realistic though it's budget but fine. I wouldn't say book it, I also wouldn't say don't book it. I would stay again for another 4/5 night stay though, because it's 15mins from airport, and had everything we needed.

Breeze Brady

Great location. Nice pool and lovely hotel lobby area. Rooms were just what you needed with good air con and comfy beds. Wish the balcony could’ve been more private and wish the door wasn’t awful to open. Would recommend, no issues at all. Food wasn’t anything crazy good but was good and fair options. Pool and bar area was nice enough, nothing fancy but it was well maintained and enjoyable.

Oana Ivanescu

The worst hotel! I don't even know where to start. First of all, the pictures on the website are not in accordance with reality. The furniture is extremely old, it smells very bad. I travel a lot and it has never happened to me not to have a mini-fridge in the room, there is no free wifi. I asked the cleaning lady to give me another towel to put in the shower on the floor and she said she would make an exception because they don't have enough for everyone. The last day I had something to put in the fridge and they didn't want it, they said we had to rent it for 8 euros per day. The balconies are separated by a transparent glass. The wardrobes are broken, there are no sockets in the room, only the one for the TV and one in the bathroom for the hairdryer. We had to charge our phone in the bathroom. I'm not the type to give negative reviews and I really try to enjoy my vacation and leave the minor things aside, but this hotel was too much, they do absolutely nothing for the customers, they are not kind at all.

Rebouças Henrique.

Overall not so bad. The door that lead to the balcony was with the lock broken! it simply didn't lock no matter what. We had to ask someone to help and they fixed the balcony door. Not only that but the cleaners come into your room without asking.. I was naked changing myself and one of the cleaners opened the door without knocking. There's no fridge on the room, i had to drink hot water because i didn't have any fridge. Service isn't good, took 30 minutes for one check-in. And you need to pay for EVERYTHING! Why are you charging 28€ for 14 days of wifi? And to lock the safe also, 3€ per day. Just ridiculous. And at the night the cleaners keep moving objects. You can't sleep with someone doing that all the night. The first time i went on the pool i saw a dead butterfly (just on the first day, the second day it was more clean) The blonde woman at the reception also didn't help on nothing. All she did was ask if i wanted something like wifi or rent a car, the only nice person there is a man with glasses. He's lovely. Same for some of the people working at the kitchen. The buffet i felt like some foods there were reused! The toppings on the chocolate mousse were the same toppings from the ice cream from last day. Not that bad tho, i haven't seen any ants like the other reviews. Wouldn't recommend if you're looking for quality.

Nicholas Wilson

Really nice stay, pool area is really nice 👌 and would definitely recommend to others if your looking for a nice quite hotel. Local shops nearby really good priced

Neelam Perveen

Worst hotel in Mallorca AVOID please!!! I arrived and headed to reception and the blonde women at reception was extremely rude very bad attitude just because it’s 3 stars doesn’t mean that the staff should be rude the pool outside is dirty unclean the rooms are ok but not the best even the restaurant staff the very old lady who works at the bar she is just miserable the only nice person was the male receptionist who has glasses as he always was cheery and helpful but it’s an awful hotel pls avoidd!!!

Marija Azderska

Our stay at this hotel was wonderful from start to finish. The location is excellent, making it easy to explore the area, and the view from our room was breathtaking. The staff were warm, welcoming, and always ready to help. One of the highlights was definitely the food — delicious, beautifully prepared, and with plenty of themed options to enjoy something new each day. We checked out today and truly wish we could have stayed longer. Highly recommended for anyone looking for comfort, service, and great dining

Saia Sutton

So it's literally right by the beach and has a lovely big reception. The breakfast room is massive with a wide range of food for breakfast (their curiosity are amazing!). However, you'll be lucky to get a table, and there are 2 instant coffee machines for the whole breakfast room, normally resulting in a queue for coffee as least 6 or 7 people deep. Rooms are fine, bit basic but I only used it to sleep and have a shower so... overall the rooms are a bit basic and could do with a freshen up, but ive been to worse and for the money I cant argue with it..

Cara

You get what you pay for! The rooms were clean but felt very dormitory like. It is a loud hotel due to the location: a very “party” sort of town, lots of drinking and late night noises. There is no parking, so realistically you will have to park 5-10 blocks away on the street. The staff was very pleasant and had lots of good information.

Rudi van Litsenborgh

It's a three star hotel. We had half board during our stay. The food is average to good. I had to skip one evening meal as I'd rather eat out. Nothing seemed appetising to me on that evening. Breakfast was okay.

Genet Cellini

I stayed at this hotel for 8 nights. The location is great — the beach is very close, which is a big plus. The staff at breakfast and dinner were absolutely lovely: kind, friendly, and always helpful. The rooftop pool on the 6th floor is beautiful, with a nice bar and a great view — definitely one of the highlights of the stay. Unfortunately, the night staff were quite cold and rude. At check-out, the woman at the front desk just said “that’s all, bye” and went straight back to watching her movie — no smile. Another downside is that the hotel is full of teenagers making noise until the early hours, which made it hard to get a good night’s sleep. I don’t think I’ll be coming back.