Julie Wailes
Been stopping at this hotel for the past 17yrs. Fab location, lovely & clean. Never had a problem....until now. Always stay half board as the food was lovely, always hot, always plenty of choice especially for my friend who is vegan. Definitely not this time. There's definitely been a change in the restaurant dept. It doesn't open now til 7pm, your starving by then! The food is COLD, my vegan friend had to warm her pasta & tom sauce in microwave as it was stone cold, something any guest shouldn't have to do. There's nowhere near the choices that they used to have. Always used to enjoy the cheeses after evening meal, they've now gone. Breakfast...Always had hash browns, now it's (cold) chips! Not sure if there's been a change of management or chefs but the restaurant has certainly gone down hill. There's a reason why there's a saying....if its not broke then don't fix it!! It wasn't broke before but it certainly is now!! I would have given this rating 5 stars but the restaurant needs sorting out. No one likes cold food!!!
Kyra Day
Our third night here.
Breakfast and evening meal,disgusting cold uncooked not suitable for human consumption (as see in photo)
we have complained management was not helpful
she even asked "why we wanted a hot breakfast??? "(Eggs bacon and sausages cold)
People in the restaurant was complaining but didn't have the gumption to speak up till they heard us complain and they then spoke up...
management still done nothing !!!!
..
Looking at the reviews I can't believe how many people have complained about the cold food and uncooked food and NO one is doing anything about it........???? Health and safety would have shut it down.....
..
Apart from the food the hotel is nice and clean
Daniel Wrobel
A week's stay at the hotel. Great location, close to the beach and all shops/bars. The food is very tasty and has a large selection. The rooms are clean and cleaned regularly. Staff very nice and friendly. After arriving at the hotel, we were surprised by the lack of a duvet in the room, but we went to the reception and got one without any problem.
Rohit Ahuja
Decent location and room. Good lounging area. However, the reception staff can give you a lot of stress as they get impolite pretty quickly. I forgot my passport in room and checked out. They gave me so much stress by saying there is nothing in the room and when I insisted it has to be there in the room, they made me wait for over 40 mins and finally gave it to me. They were very cold and unapologetic of the wrong information and unnecessary wait. Otherwise, the hotel facilities are decent.
Carla Higgins
A lovely hotel . Exactly what we wanted . Lounge was very spacious , seats spaced out . Food was nice . Staff was exceptionally helpful.
Clean and modern .
Close to everything .
Shop and 2 kebab shops at the front of hotel 6 bars within a few hundred yards of hotel. .
Pool was lovely and clean.