Tiffany Soleyn
I spent 3 nights at this hotel and the experience was one to remember. The staff is so friendly and always willing to assist when needs be. The food was well prepared and a wide variety to choose from. I remember in particular a staff in the restaurant called Tilak always did some thing during meal time to make you smile. The room was clean but however ants was the major issue, I was unable to keep food lying around other wise it will be infested with ants. Also they tidy our room but didn't change the soil pillow cover. Overall it was an enjoyable experience and I really love the fact that the hotel is located literally on the beach, it made waking up to the sound the waves worth while.
Duncan Hall
We had a fantastic time at the Monica Isabel Beach Club. We stayed All Inclusive. The staff were very friendly and accommodating, we arrived later than expected due to a plane delay and the staff provided us with a bag with sandwiches, drink and fruit as we'd missed the evening meal. The food in the restaurant was really good. So much variety and choice, and apart from the main staples the selection changed every day. Staff in the restaurant were again really attentive and friendly. Our room was clean and well put together. The choice of two pools was a bonus as the one without the bar was quieter and less busy. We spent time at both though and enjoyed both the experiences. The resort is well situated, being right on the beach, and about a twenty minute walk away from the shops and bars of the old town. I would definitely recommend the Monica Isabel Beach Club and we're already thinking about going back in the future!
Amber Titchener
Great short stay. Prefect amount of time here. Staff were great and even made us packed dinner when we arrived late. Location was perfect. Food was varied and plenty of vegetarian options. Free drinks were good especially slush puppies. Would go again but no longer than 5 days as food on all inclusive got a bit much!
We stayed not in the main hotel but in a 2 bed apartment down the road near the pool and it was quite quiet.
Scott Wilson
Hotel is clean, staff excellent, food varied. Good facilities and great beach access! Personally I can't fault what we were presented with. I have read others reviews and comments but can honestly say, everything we expected and experienced was as we planned and thought. All things considered, worth while complex and worthy of a return trip.!!
James Lacken
Just returned from a 5 day trip at this Mónica Isobel…. First impressions the staff were lovely and the entertainers are brilliant throughout the day and night.
The rooms are dated, toilet was broke. Bath was stained room (307)… AC hardly worked and we couldn’t figure out how to make it work when we wanted.
The food is okay, we chose to eat out due to tea time being very repetitive. Salads, deserts and soft drinks are good for all inclusive. Alcoholic drinks on all inclusive were hard to stomach. Cheap vodka mixed with 0 sugar soft drinks made us switch drinks very quickly. Pints and wine served in warm paper cups needs to change asap. People are on holiday and should be enjoying their drinks.
Sadly on the last day we checked out gave our bags to reception and ours friends went missing. The hotel didn’t really help and we have heard nothing since arriving home. Ruined our holiday leaving on a negative as we enjoyed our stay and met some lovely people at the complex.
I would recommend the location, the staff and parts of the holiday. For the right price it’s worth a visit but if you’re spending a lot hoping for the best I would strongly recommend looking elsewhere.
Maybe we had higher expectations but the reality of bags being stolen in the hotels hands is not good enough nor did they try compensate or help.