James Munro
We stayed a week.. just got home.. very good set up.. we had a Superior room.. lovely renovation on ground floor to walk out to pool.. Bar staff.. Housekeepers were excellent and very friendly.. especially Karen behind the bar.. great with customers.. Reception lady.sadly not so friendly.. anything you asked was an effort for her to accommodate... location a bit far out to go anywhere although taxis very cheap.. weather was awful so we could not fully enjoy our stay.. but I would go back.. not much for kids to do..
One real negative for us was they allow glass bottles and glass drinks containers around pool.. not good idea at all..
Caitlin Bemis
We stayed just enjoyed our November stay.
The hotel itself is quite pretty, and the apartments are spacious and have all the amenities you need.
The staff are super helpful and they’re quite happy to help with anything.
The restaurant is overpriced for what it is though, and the food isn’t great. The coffee is lovely though.
The pool was freezing. It does state on the website that pool is only heated during the holiday season, but I feel if you’re still accepting guests and advertising the pool, it should be little warmer than absolutely freezing.
There’s a small shop on the basement level but there’s barely anything in it.
The hotel is located in a residential area a fair distance from old town, so It’s a lot of Ubers back and forth. Luckily they’re quite cheap.
It’s a €20 deposit for the T.V remote which is fine but they did lose our deposit. This was amended with a later check out time, so that’s fair enough.
Overall it was a nice stay. The poolside loungers & atmosphere are really nice, and the staff are great.
Antoinette Mcveigh
Damp smelling room, black mold, asked to be moved and told no, and have booked for 7 days. Smell of the room is giving headaches and coughing. Beds are hard to sleep on, pools are dirty. Management was rude and not helpful at all. Disappointing and bad start to holiday.
Blaine Ross
On the edge of the Albufeira, which is not a bad thing as it is very quiet and you avoid any of the partying noises you would get if you stayed more central or anywhere closer to the old town. Still very easy to get about. Staff were very friendly and efficient. Some great swimming pools and everything was very clean.
Dick Adams
Our resort offers you a delightful stay, nestled close to stunning beaches and the marina. You can walk to Aldi or take an inexpensive Uber ride. Relish the scrumptious food at pocket-friendly prices. Our front desk executive, Grace, provides efficient and multilingual service. However, some amenities, such as the hair dryer, incur an additional charge for non-inclusive bookings. Despite this, our resort provides a comfortable stay in a clean and beautiful environment, featuring an impressive pool that is especially captivating at night. Unfortunately, the pool's temperature may be too cold for some guests. Also at the end of the stay we had trouble finding a remote control and had ro leave the deposit, it was most annoying and definitely affected this rating. In the future if we come back definitely not taking the remotes because we didn’t use them.