Lucian Simbotin
Wonderful hotel because:
1. The staff is amazing, kind and very professional. I like to thank Ana at the reception for helping us with everything.
2. Location is perfect, near to everything.
3. Restaurant's, just wow and amazing food.
4. Amazing kids club!
5. Everything is absolutely perfect 😊.
We will be back soon!
Omar Khokhar
When by the exceptional sandy beach, Michalis delivered a world class service by frequently checking up on us if we required drinks. Brilliant service and highly recommend this hotel and the beach, sandy and clear blue waters.
Thank you for making our holiday special.
Annika Müller
Michalis did a wonderful Job hosting us in one of the „Gazebos“
The spot right at the beach is wonderful!
If you want to spend a day at the beach we suggest you visit this place :)
Duncan Stuart (Dunk Mispelt)
I cannot adequately express in words what a fantastic holiday experience this hotel gave us.
If I could, it would start and end with their customer service, particularly their attention to detail in that customer service. The staff were friendly, courteous and approachable, but at the same time well boundaried. This is impressive because although the emphasis is on the guests enjoying their stay and enjoying themselves, the staff ensure that it isn't at the expense of the enjoyment of the experience for other guests. I observed on a couple of occasions difficult and challenging guests being dealt with calmly and professionally.
Simply put, you can have the nicest, plushest environment and facilities, but if you haven't got the staff team to back this up well...
Mitsis Faliraki has it all, a lovely environment with an outstanding team running it. I rarely hand out a 5 star reviews. Mistis Falaraki has earned it.
Bluescream
STAY AWAY FROM ROOM 457.
Had to write a review now, even tho we just arrived a few days ago. We are happy with our stay, at least the most of it. When we arrived we were told that they had given us the best room with the best view, and the view was beautiful, but there was a strong smell of drains/sewage coming from the bathroom. It got worse and worse during the day , they said we could not get a roomchange before the third night because it was fully booked, which we understand, but sleeping in that smell was awfull! 😟 We got another room in the end, but now we have the view of the parking area, and it's noisy, we also think the guy in the reception was a bit rude when we asked if there was a room with a better view.
It should not smell like sewage in a 5 star hotel, and we don't feel like we have been compensated for having to live with that horrific smell for 2 nights. We also never recieved an apology for the entire situation, not from the reception and not from the manager either.
The staff in the restaurants and bars are the only thing that makes us wanna stay atm. They are great!❤️